Full Product Manual

Chapter 2: Getting Started
PN 365-095-28610 x.3 SURFboard SB6190 Cable Modem User Guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 11
Item
Description
Support
Information Card
Contact information for obtaining
technical support assistance with your
SURFboard device
SB6190 Quick Start
Guide
Basic information for installing the
cable modem and connecting to the
Internet on your home network.
Additional Item(s) Needed (Not Included)
The following item is not included in the box and must be purchased separately, if required:
 Coaxial (coax) cable, if one is not already connected to a cable wall outlet
System Requirements
 High-speed Internet access account
 Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
 Compatible operating systems:
 Windows®10
 Windows 8
 Windows 7 Service Pack 1 (SP1)
Note: Although older versions of Microsoft Windows operating systems are no
longer specifically supported, they should still function with this model.
 Macintosh® 10.4 or higher
 UNIX®
 Linux®
Contact Information
For technical support and additional ARRIS product information:
 Visit the ARRIS Support website: www.arris.com/consumers
(http://www.arris.com/consumers)
 Call ARRIS Technical Support: 1-877-466-8646