Full Product Manual

PN 365-095-28610 x.3 SURFboard SB6190 Cable Modem User Guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 21
Chapter 6
Monitoring Your Cable Modem and Connected
Network
Note: You may notice that some of the SB6190 Web Manager configuration settings may
be blocked and cannot be modified. This may be due to some restrictions set up by your
service provider for security reasons and also to prevent unauthorized modifications to
certain cable modem configuration parameters. Contact your service provider to obtain
special authorization to change the cable modem frequencies or other configuration
settings.
View the SB6190 Product Information
The Product Information screen displays general product information for the SB6190 which
includes the hardware and software (firmware) versions, serial number, MAC address, and the
current network connection status.
To open the Product Information screen:
1. Open the SB6190 Web Manager (see Start the SB6190 Web Manager).
2. Click the Product Information menu button or link on the SB6190 Web Manager screen.
Figure 9: SB6190 Product Information Screen
3. Click the Refresh button (F5) in your web browser window to reload or update the SB6190
product information on the screen.