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Chapter 6: Monitoring Your Cable Modem and Connected Network
PN 365-095-28610 x.3 SURFboard SB6190 Cable Modem User Guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 23
View the SB6190 Event Log
The SB6190 generates a running log of the activities, events, and alerts detected during the
cable modem operation.
Note: This information may be useful if you have to contact ARRIS Technical Support or
your service provider to help diagnose and correct any problems that may occur with
your SB6190.
To open the Event Log screen:
1. Open the SB6190 Web Manager (see Start the SB6190 Web Manager).
2. Click the Event Log menu button or link on the SB6190 Web Manager screen. The Event
Log screen displays.
Figure 11: SB6190 Event Log Screen
3. Click the Refresh button (F5) in your web browser to reload or update the event log
information on the screen.