User's Guide

Table Of Contents
CHAPTER 8: Finding Solutions
80 Performing Broadband Link Tests
3. Click Diagnostics; the Link Test page opens.
4. Click Start; the gateway initiates the test, and displays the test results.
Note You will be unable to access the Internet when the test is taking place.
5. Interpret the issues:
DSL issue indicates that the DSL service is not yet activated, and/or loose cable
connections on your gateway.
IP connection issue indicates that your service provider’s network is unreachable.
DNS issue indicates that the DNS servers within your service provider’s network are
unreachable.