User's Manual

365-095-30882 Revision 4.0 BGW210-700 Broadband Gateway Release 1.0 Install and Operations Guide
© 2016 ARRIS Enterprises LLC. All Rights Reserved. 16
Chapter 4
Basic Troubleshooting
This chapter provides simple troubleshooting suggestions for issues with the initial
configuration of the BGW210-700 Broadband Gateway. The following topics are covered:
 Status Indicator Lights (page 17)
 Rear Panel Connectors (page 23)
 Factory Reset Switch (page 24)
Before troubleshooting:
 Read this guide, including Hardware Gateway Installation (page 9) and all of the subtopics.
 Set the TCP/IP controls on the PC to obtain an IP address automatically.
 For additional troubleshooting support please see BGW210-700 Broadband Gateway
AT&T Software Administrator's Handbook, which addresses product Web UI and CLI
information.