User Manual

Table Of Contents

Chapter 1:Getting started

Item Description

SURFboard Quick

Start Guide

Provides information for installing your

Wi‑Fi

cable

modem and setting up a secure Wi-Fi network

connection in your home or small business network.

Additional items needed (not included)

The following items are not included in the product box and must be purchased separately,

if required:

■

Coaxial (coax) cable - if one is not already connected to a cable wall outlet

■

RF splitter - for additional coaxial cable connections, such as a set-top box or smart TV

■

Ethernet cable - for each additional Ethernet-enabled device

System requirements

■

High-speed Internet access account

■

Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari

■

Compatible operating systems:

● Windows

● Windows 8

● Windows 8.1

● Windows 7 service pack 1 (SP1)

Note: Although older versions of Microsoft Windows operating systems are

no longer specifically supported, they should still function with your G34/

G36.

● Mac

10.4 or higher

● UNIX

● Linux

Contact information

For technical support and additional ARRIS product information:

■

Visit the ARRIS Support website: www.arris.com/selfhelp

■

Call ARRIS Technical Support: 1-877-466-8646

SURFboard

G34/G36 DOCSIS

3.1 Wi-Fi

Cable Modem User Guide STANDARD Revision x.3 12