User Manual

Table Of Contents
Chapter 2:Product overview
Wi-Fi cable modem label
Figure 3: Sample G34/G36
Wi‑Fi
cable modem label
The
Wi‑Fi
cable modem labels are located on the bottom of your G34/G36. The labels
contain the information you will need to activate the G34/G36 for your home Internet
service or technical support issues.
To activate your Internet service, contact your service provider for assistance. When
contacting your service provider or ARRIS Technical Support (page12) , you may have to
provide the following information listed on the G34/G36 labels:
Wi‑Fi
cable modem Model name (G34/G36)
Wi‑Fi
cable modem Serial number (SN)
Wi‑Fi
cable modem MAC address (HFC MAC)
SURFboard
®
G34/G36 DOCSIS
®
3.1 Wi-Fi
®
Cable Modem User Guide STANDARD Revision x.3 16