INSTALLATION GUIDE HD IPTV Set-Top Box IPW8000 BRINGING TECHNOLOGY HOME www.pace.
Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Warnings on the power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Other warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safety aspects of connections . . . . . . . . . . . . . . . . . . . .
Safety Information This digital set-top box has been manufactured and tested with your safety in mind. However, improper use can result in potential electric shock, property damage or fire hazards. To avoid defeating the safeguards that have been built into your set-top box, please observe the precautions discussed in this document.
Important safety instructions Before you install or use the apparatus, you must read and understand these Important Safety Instructions. At all times when installing or using the apparatus you must follow these Important Safety Instructions to reduce the risk of fire, electrical shock, property damage and injury to persons. 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7.
Overloading Do not overload wall AC outlets, extension cords, or other power outlets as this can result in a risk of fire or electric shock. Lightning For added protection for your set-top box during a lightning storm, or when it is left unattended and unused for long periods of time, disconnect your set-top box from the power supply and disconnect the cable system from your set-top box. See also item 12 in the “Important safety instructions”.
Entry of objects and liquids Never push objects of any kind into your set-top box through openings as they may touch dangerous voltage points or short-out parts that could result in fire or electric shock. Never spill liquid of any kind on your set-top box. Placement and mounting Do not place your set-top box on an unstable or uneven surface. Your set-top box may fall, causing serious injury to a child or adult and serious damage to your set-top box.
Disconnecting To disconnect power from your set-top box, always detach the power supply unit from the wall AC outlet (rather than remove the 12 volt connector from your set-top box). You must install your set-top box near to the wall AC outlet, which should be easily accessible. If you are in any doubt about the power supply unit, its plug or its connection, consult a qualified electrician. Note to the installer The servicing instructions in this notice are for use by qualified service personnel only.
Introduction Welcome to Internet Protocol Television (IPTV). The IPW8000 set-top box brings a new set of interactive services directly to you through your TV and your in-home IP network. The set-top box uses a wireless network connection or an Ethernet home network cable to connect to most entertainment devices. The following IPTV services may be available through this set-top box: • Digital Video Recorder (DVR).
Before using the set-top box, read the “Important safety instructions” on page 5 of this manual. This manual describes how to connect your set-top box to both your in-home IP network and your entertainment system. The manual also outlines safeguards and installation information. The safety information contained in this manual was developed and provided solely by the set-top box manufacturer, Pace Americas. Model number and serial number At times your service provider may ask for your serial number.
Front panel The illustration shows the interface elements on the front of the set-top box. Power button USB port Model number LED button Menu button Status lights OK button Arrow buttons Power button Turns the set-top box on or off. Power light Lights green when the set-top box is powered on. Blinks when receiving input from the remote control or when the front-panel buttons are pressed. Model number Identifies the model number of the set-top box. USB port Reserved for future use.
Back panel The following illustration shows the connectors on the back of the set-top box. Composite video output Wi-Fi Protected Setup button Analog audio output Power VIDEO OUT NETWORK R AUDIO L OPTICAL WPS Y Network port Component video output Pb Pr Digital audio output (optical) HDMI output NETWORK Connects the set-top box to the in-home network using an Ethernet network cable, if applicable.
Connecting the Set-Top Box To view programs broadcast in high definition, your set-top box must be connected to a suitable high-definition TV or computer monitor. Your set-top box is also compatible with standard-definition TVs and VCRs. Your set-top box should have been connected to your TV by your installer. However, if you need to disconnect and re-connect your equipment, please read the information in this chapter carefully before you re-connect the set-top box to your TV or home theater receiver.
Connect the set-top box to the home network If you connect to your home network through a wireless connection, use the WPS (Wi-Fi Protected Setup) connector on the back panel of the set-top box to connect the set-top box to the network. To connect to the home network using WPS: 1. Press the WPS button on the back panel of the set-top box. Then, press the WPS button on the home network gateway. 2.
Connect the set-top box to the TV The connections for an HD or SD TV are different, and before you begin, you must determine if your TV is HD or SD. Your TV must receive HD signals for you to enjoy the benefits of HDTV. Refer to the manual that came with your TV for more information. Determining the type of connection to use The connection type you use is determined by the type of connections on your TV or home theater receiver.
Connections for SDTV To use the set-top box with standard-definition TVs, you need to use one of the following connections to view SD content. For more information about making SDTV connections, check the owner’s manual for your TV and the appropriate connection diagrams in this manual. Note: The labeling on your SDTV may vary slightly from the illustrations shown in the table.
Using an HDMI connection The HDMI connector provides the connection to an HDTV. HDMI carries signals for video and audio. To connect the set-top box to the TV using an HDMI cable: 1. Insert one end of the HDMI cable into the HDMI connector on the set-top box. 2. Insert the other end of the HDMI cable into an available HDMI connector on the TV.
Using a DVI connection with digital audio The HDMI connector on the set-top box can provide the connection to an HDTV with a DVI input. If your HDTV has a Digital Visual Interface (DVI) connector, you need an HDMI-to-DVI cable and a separate digital optical audio cable. To connect the set-top box to the TV using an HDMI-to-DVI cable and digital audio cable: 1. Insert the HDMI end of the cable into the HDMI connector on the set-top box. 2.
Using a DVI connection with analog audio The HDMI connector on the set-top box can provide the connection to an HDTV with a DVI input. If your HDTV has a Digital Visual Interface (DVI) connector, you need an HDMI-to-DVI cable and a separate analog audio cable. To connect the set-top box to the TV using an HDMI-to-DVI cable and analog audio cable: 1. Insert the HDMI end of the cable into the HDMI connector on the set-top box. 2. Insert the 24-pin DVI end of the cable into the DVI connector on the TV. 3.
Using a component video connection with digital audio Component video uses the Y Pb Pr (green, blue, and red) connectors to provide component video signals to an HDTV or SDTV. You must connect the audio signal separately using a digital optical audio cable. To connect the set-top box to the TV using a component video cable and digital audio cable: 1. Insert the connectors on the color-coded component video cable into the Y Pb Pr (green, blue, and red) connectors on the set-top box. 2.
Using a component video connection with analog audio Component video uses the Y Pb Pr (green, blue, and red) connectors to provide component video signals to an HDTV or SDTV. You must connect the audio signal separately using an analog audio cable. To connect the set-top box to the TV using a component video cable and analog audio cable: 1. Insert the connectors on the color-coded component video cable into the Y Pb Pr (green, blue, and red) connectors on the set-top box. 2.
Using a composite video connection Composite video provides the video connection to an SDTV. You must connect the audio signal separately. To connect the set-top box to the TV using a composite video cable: 1. Insert the yellow video connector on the color-coded composite video cable into the VIDEO OUT (yellow) connector on the set-top box. 2. Insert the other end of the composite video cable into the VIDEO IN (yellow) connector on the TV. 3.
Connecting the set-top box to a home theater system If your television viewing configuration includes a home theater system, you can connect the set-top box directly to the home theater system receiver. The following example uses the HDMI connector to provide the video and audio signals from the settop box to the home theater system. Note: Consult the manual that came with your home theater system for information on connecting video and audio devices to the home theater receiver.
Plug in the set-top box Use the power adapter included in the container to provide AC power to the set-top box. To connect the set-top box to a power supply: 1. Insert the 12 volt connector into the POWER connector on the set-top box. 2. Insert the AC power adapter into an AC electrical outlet. 3. Verify that the LED on the AC power adapter lights green when the set-top box is receiving power from the wall outlet.
Troubleshooting and Support This section contains troubleshooting tips and answers to common issues and questions. Troubleshooting Use the information in this section to identify and resolve issues with the set-top box. If you need further assistance, contact your service provider. No Picture • Verify that the TV is turned on. • Verify that nothing is blocking the path from your remote control to the front panel of the set-top box.
• If your system includes an external DVR recorder or home theater receiver, verify that you have properly connected the device to the set-top box. Verify that the Record light on the set-top box lights red when DVR recording is in progress. • Verify that you are using the proper input selection on your TV or home theater receiver. If you are using a component video connection, make sure that the TV display capability settings are appropriate for your TV.
Screen burn-in Images such as letterbox bars or side bars, bright closed-captioning backgrounds, station logos, or any other stationary images may cause the display in your HDTV to age unevenly. This is known as screen burn-in. Refer to the owner’s manual that came with your HDTV for more information about avoiding screen burn-in. CAUTION: Do not display the same fixed images on your HDTV screen for extended periods of time.
What is HDMI and does it support Dolby Digital 5.1 audio? HDMI (High Definition Multimedia Interface) is an uncompressed, all-digital audio/ video interface. The Dolby Digital audio format can provide up to 5.1 separate channels of surround sound, and is the standard used for DVD-Video. HDMI supports standard, enhanced, or high-definition video, plus multi-channel digital audio, such as Dolby Digital audio, on a single cable.
Compliance Information Regulatory information CAUTION: Do not attempt to modify your set-top box without written authorization from the manufacturer. Unauthorized modification could void your authority to operate your set-top box. Trade Name: Pace Americas Responsible Party: 2Wire, Inc.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate this equipment. Failure to heed the Safety Information provided by failing to connect to a properly wired outlet may void the manufacturer's warranty. Users should be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5470-5725 MHz and that these radars could cause interference and/or damage to the LE-LAN device.
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