User guide

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User Guide

Buckeye

Media

Gateway

the new

Summary of content (116 pages)

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Contents Welcome Channels Action Menu ��31 Buckeye Media Gateway Orientation � 6 Action Menu Options �� 32 The Main Menu Layout �� 8 Action Menu Options �� 33 Horizontal Categories �� 9 Recording Options ��34 Vertical Lists �� 10 Scheduled to Record ��34 Action Menus ��11 Currently Recording ��
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VOD Working with your PIN ��77 Intro to Video On Demand �� 55 VOD/PPV PIN ��77 VOD Library �� 56 Locking and Unlocking Programs �� 78 VOD Options �� 56 Phone �� 79 PIN Entry �� 56 Skip �� 79 My Rentals ��
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Filters Intro to TV Filters �� 93 Movies on TV ��94 Favorites Favorites �� 96 Buckeye Media Gateway Hardware External Hard Drive �� 98 Reset Button �� 99 LED Display �� 99 Wireless Network Configuration �� 100 Connecting Devices to Your Network ��101 Configuring Your Ethern
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Buckeye Media Gateway Orientation The Buckeye Media Gateway experience starts with pressing the MENU button on the remote. You’ll then see the top level of the main menu, a horizontal band that runs across the middle of the screen and gives access to all of the main menu options. DVR Channels A vertical menu that lists all available channels. DVR A list of all of the programs you’ve recorded. Search Options to search for programs by title, keyword, or by category.
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Games A variety of classic games like Blackjack and Slotmachine. Settings A category that allows you to customize your Buckeye Media Gateway. Messages A place to receive messages about Buckeye CableSystem services and updates. Phone A list of recent phone calls from your incoming lines. TV Music A collection of TV music channels to match your taste and mood. News A ﬁlter that displays all of the 24 hour news channels and current news programming.
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The Main Menu Layout 1 7 5 2 4 3 6 1. TIME With the current time, you’ll know when your show begins. 5. VERTICAL LIST Contains all of the items in the current horizontal category. 2. CURRENT CHANNEL Displays the channel that is playing in Mini TV. If the program is recorded, an icon will display the current status - i.e., play or pause. 6. INFO PANEL Depending on the item in focus, this area either provides more information about that item or a selection of choices for that item. 3.
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Horizontal Categories 8 Once you’ve pressed the MENU button to bring up the main menu, the top level of choices will appear in a horizontal band; use the left and right arrow buttons to browse through your choices. There are a couple of features to be aware of with the horizontal categories: 1. Auto Expand When you bring a horizontal card into focus, all of the choices in that category will open up in a vertical list. 2. Navigation Fade Back When a vertical list appears, the horizontal navigation fades.
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Vertical Lists End of List Marker A thin, colored line that deﬁnes the beginning and end of a vertical list. Option Card Some categories contain cards that allow you to take action on the entire vertical list. Pressing OK on these option cards will reveal all of the actions available. Option cards will differ in appearance from the rest of the cards in the list. In some areas of the main menu, such as Find by Category, the option card will allow you to access a deeper level of the menu.
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Action Menus When you press INFO with an item in focus, you’ll get a list of options for that item in an action menu. Use the up and down arrow buttons to scroll through your action menu options. Action menus have a focus, just like the main menu. To select an option, bring it into focus and press OK. To close the action menu, either select close or press the left arrow button. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Mini TV MINI TV The Mini TV lets you keep an eye on what you’re watching while you’re browsing the menu. The Mini TV will show you what’s currently playing, whether it’s a photos slideshow, TV program or Jukebox album. • To enjoy the media in the Mini TV full-screen, press ZOOM on your remote control. • To watch Live TV regardless of what’s playing in the Mini TV, press LIVE TV. 12 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Using Your Remote Your remote will automatically allow you to control the menu. C ticker B A info live D TV zoom OK back next menu replay skip play pause rew rec vol fwd stop mute ch last abc def ghi jkl mno pqrs tuv wxyz clear 0 enter enter 0 clear 9 8 1 4 7 2 5 8 3 6 9 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Shortcut Buttons A B 1. DVR Goes to the DVR category. 2. VOD Goes to the Video On Demand category. C D 4. LIVE TV Goes to full-screen, live TV, regardless of what’s currently in focus. 3. GRID Activates the traditional Grid Guide view of TV programming. 14 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Menu Navigation 5 6 1 info zoom 2 OK back 3 7 next 4 1. ARROWS Moves the horizontal or vertical bands one card backward or forward. Holding them down activates Turbo Mode and increases your browsing speed. 2. OK Begins playing the item in focus or executes an option in an action menu. 5. INFO Brings up an action menu of options related to the item in focus 6. ZOOM Alternates between full screen and the main menu. Also turns the SuperTicker on and off. 7.
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Player Controls 1 2 4 3 5 6 7 9 8 Control your recorded or live program with the following buttons: 1. MENU From wherever you are, MENU returns you one step at a time toward the top level of the main menu. 2. PLAY Begins playing the TV show or media ﬁle in focus. Also allows you to view the show at the point of fastforwarding or rewinding. 3. SKIP Skips forward the number of seconds that you predeﬁne in settings. Also takes a vertical list of TV programming forward in time 24 hours. 4.
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Infrared Receiver Infrared Receiver Video L R Digital Audio Optical OK MENU Pr Pb Y Input Digital Audio Optical USB Cable Ethernet 10/100 IR Blaster Reset When a button on the remote is pressed, the infrared signal is sent to an IR receiver. The receiver then sends commands to electronic components. For the remote to send its signals to the system’s IR receiver, it must have a clear view of the front panel (see the ﬁgure above).
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Flip Bar When you’re watching full-screen TV, the Flip Bar is your mini menu. Pressing an arrow or the OK button or changing the channel will bring up the Flip Bar, giving you program information about what you’re watching, what’s on next, and what’s on other channels. The main panel of the Flip Bar gives you the program name, air time, and channel. Use the up and down arrows to change the channel displayed in the Flip Bar without leaving the program you’re watching.
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Flip Bar - Layout If you press the INFO button with the Flip Bar visible, you’ll get more information about the show displayed as well as options for that show. 1. GENRE The type of show selected. 2. INFO PAGES Press NEXT or BACK on your remote to page through the show information. 3. CLOCK The current time. 4. LOGO AND CHANNEL NUMBER The logo and channel number of the selected show. 20 5. PROGRAM SCHEDULE The time the program begins and ends. 6.
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What’s On Next The Flip Bar also has the capability to display up to two weeks of upcoming programs for each channel. Press the right arrow to highlight the Coming Up Panel, and then the up and down arrows will let you browse through programming. See All Times One of the options you’ll see in a show’s action menu is See All Times. Select it to see a list of all of the times that the selected show airs. Select the Back card to return to your original show listing.
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Controlling Live TV • Press PAUSE to alternate between pausing and resuming the show you’re watching. • Press REWIND up to three times (for three speeds) to rewind the show. • Press FORWARD up to three times (for three speeds) to fast-forward the show up to the point of broadcast. • Press PLAY to stop fast-forwarding or rewinding or resume from a pause. • Press LIVE TV to view the point of broadcast for the last channel you watched. • Press REPLAY to view the previous 7 seconds of the show.
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Player Bar 1 3 4 2 5 6 Whenever you press one of the player control buttons, you’ll see the Player Bar, which gives you status information about the program you’re currently watching. You’ll see a version of the player bar no matter what type of media you’re enjoying, whether it’s recorded or live TV, photos, or music. 1. CURRENT TIME The current time or point in the current program. 2. PROGRAM The current live or recorded program being played back. 3.
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Automatic Conflict Detection You may see a conflict detection note while you’re watching full screen TV, which indicates that you have more programs set to record than available tuners. The conflict detection note will allow you to decide which programs you would like to cancel and which you would like to continue recording.
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TV Channels With all of the channels available these days, it’s tough to know what all of your options are. The TV Channels category makes it easy to find what you want to watch. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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TV Channels - Layout 1 2 4 5 3 6 7 8 1. TIME With the current time, you’ll know when your show begins. Displays all of the programs available in your TV lineup that are currently airing. 2. CURRENT CHANNEL Displays the channel that is playing in Mini TV. If the program is recorded, an icon will display the current status - i.e., play or pause. 6. RECORDING ICON Displays an icon if the show is recording or scheduled to record. 3.
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TV Channels - Focus 1 7 6 2 5 3 4 Different areas of the card provide more information about the TV program in focus. 1. CATEGORY The name of the category moved into focus. 5. PROGRAM SCHEDULE Displays the selected program’s air time. 2. SHOW TITLE The name of the program in focus. 6. CHANNEL NUMBER The selected program’s channel number. 3. SHOW LENGTH The selected program’s duration. 4. RECORDING ICON Displays an icon here if the selected program is currently recording or scheduled to record.
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Recording Icons Recording Scheduled to Record Your Media Player includes the following recording icons for DVR status at a glance. The following icons appear on focus cards and vertical cards throughout the main menu: The show is recording right now. The show is scheduled to be recorded. The show is recorded and may be deleted when space is needed for newer shows. The show will not delete and can only be deleted manually. 28 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Preview Panel Arrow right ➡to view the Preview Panel TV Channels, like all horizontal categories that contain TV programming, has a preview panel that displays upcoming programs for the channel in focus. Press the right arrow button to select the panel, and then use the up and down arrows to browse through up to two weeks of programming for that channel. For a shortcut back to the present time, press the MENU button. If you see a show you would like to record, press the RECORD or the INFO button.
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Preview Panel - Layout 1 2 4 1. CHANNEL LOGO The current channel. 2. PROGRAM LENGTH The time the program begins and ends. 3. TIMESLOT Indicates the day and time that the preview panel is currently displaying. 3 5 6 5. TIME Displays the time corresponding to each show. 6. SELECTED SHOW The currently-selected show. Pressing info on the selected show brings up an action menu with options. 4. PROGRAM INFORMATION Detailed show information, such as title, rating, whether it’s a repeat, cast and crew.
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Channels Action Menu 1 2 4 3 5 6 7 Pressing INFO with a show in focus brings up an action menu with all of the options for that show. 1. CHANNEL LOGO The logo for the program’s channel. 2. SHOW TITLE The name of the program or item. 3. PROGRAM SCHEDULE The time the program begins and ends. 4. PROGRAM INFORMATION Additional show information, such as show title, repeat, cast and crew. 5. NOTE PAGES Number of pages of program information. 6.
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Action Menu Options If the show you’re watching is currently airing, you’ll see the following options in the action menu: • record once - Records only the currently-airing episode of the program, including the portion in the live TV buffer. • watch - plays the program in full-screen TV. • add to favorites - Adds the channel to your Favorites category. • lock - Activates Parental Controls for the selected channel. • see all times - Presents a list of all of that program’s air dates/times.
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Action Menu Options If the show will air in the future, you’ll see: • record once • add to favorites • lock • see all times • record series If the show is currently recording, you’ll see: • stop recording - Stops recording the current show, but does not delete the portion already recorded. • watch • add to favorites • see all times • recording options - Gives you a list of elements to alter about the way the program will record.
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Recording Options If you have record once or record series selected, you’ll see an arrow to the right that allows you to access recording options. You can also access recording options from the action menu of a show that’s currently recording or scheduled to record. Scheduled to Record Recording options for a single episode scheduled to record: • keep - lets you decide when the show will be deleted. • get series - sets the entire series to record.
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Currently Recording Recording options for a single episode currently recording: • keep • get series • stop Recording options for a series currently recording: • keep • series options • stop Series Options • keep • episode limit - Determines how many episodes will be stored automatically. • accept - Determines whether you’ll accept first-run only or repeat episodes. • timeslots - Lets you record only epsiodes airing at a certain timeslot. • priority - Sets the priority order of your series recordings.
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Conflict Management Your Buckeye Media Gateway comes with six tuners, which means that you can record up to six shows at once, unless someone is watching live TV at the same time. In the event that there is a tuner conflict, such as when you have six recordings scheduled and are watching another live show, your DVR will bring up an action menu that outlines your options and lets you make a choice. Space Management Shows are automatically kept until more room is needed.
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Change Time Slot If you want to compare what’s on in the future across multiple channels, start from TV Channels, press the NEXT button, and the entire vertical list will show the next half hour’s programming. Shows that have not started airing yet will appear gray, while currently-airing shows will be black. You can use the NEXT button to view up to two weeks of upcoming shows. The BACK button will take you one half hour earlier.
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Grid Guide The Media Player offers an optional Grid Guide view for people who prefer to find programming in that layout. You’ll see the Grid Guide card below focus when you first enter TV Channels. Bring it into focus, and press OK.
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DVR DVR – Digital Video Recorder Your Buckeye Media Gateway makes it easy to watch and manage your recordings from one place in the main menu: DVR. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Intro to DVR In the horizontal menu, you’ll find the DVR category. All of the recorded and currentlyrecording shows are listed in the vertical band in alphabetical order. Episodes of a series are grouped into folders; you’ll see the individual episodes in the preview panel to the right. To watch a show, select it, and press OK. And if you’ve already watched half of the show, you can choose whether to resume where you left off or start over from the beginning. 40 Copyright ©2011 ARRIS Group, Inc.
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DVR - Layout 1 2 3 4 5 1. CHANNEL LOGO Displays the channel of the recorded show. 2. RECORDED SHOW ICONS Let you know if the show is in danger of deletion or protected against deletion. 3. FOCUS Displays the channel number, logo and an indication of whether a show is part of a series. Folders that contain multiple episodes in a series also display the number of episodes. 4. SERIES FOLDER Episodes of a series are held within a folder listing the number of recorded episodes. 6 7 5.
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Management When you press INFO with a recorded program in focus, you’ll get the following list of options in the action menu: • Play/Start Over - Launches the program full screen from the beginning. • Resume - This option only appears if you’ve watched a portion of the program. Launches the program full screen from the point you left off. • See all times - Displays all of the times that particular show airs. • Delete - Removes the program from DVR.
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Folder Options If you bring a folder of episodes into focus and press OK, you’ll see the following options: • see all times • recording options • delete all Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Options The Options card appears in the DVR category and lets you set your personal recording preferences. Select the Options card, and you’ll get access to: Canceled and Deleted When you chose to record one show over another due to a conflict, (or someone in your household does) sometimes it’s hard to remember why that canceled show isn’t showing up in DVR. Your Buckeye Media Gateway keeps a list of shows that you have scheduled that will not record as well as shows that did not record.
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Recording Defaults In Recording Defaults, you can determine your preferences for the following settings, that will then be applied each time you record a show: • Keep - decide how long shows will be stored • Episode Limit - determine how many episodes of a series request to keep at once • Accept - decide whether you’ll record first-run or repeats for a series request • Close • Start - start programs early or late • Stop - stop programs early or late Recording Options For details about the Recording Option
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Storage Info The storage meter lets you know how much space you have left for more recorded programs. It’s located in two places in the main menu: the Settings category and the DVR category. Press OK with the Storage Info card in focus to view details. 46 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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External Hard Drive To expand the space you have for recorded programs, you can connect one external hard drive at a time to the rear eSATA port on the Buckeye Media Gateway. When selecting an external drive, keep in mind that your Buckeye Media Gateway only supports eSATA storage devices marketed or certified for DVR use. For instructions on how to set up and disconnect an external drive, see the “Buckeye Media Gateway Hardware” chapter. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Search Sometimes you know the title. Sometimes you just know what night it’s on. Sometimes you’re in the mood for a certain type of show. The Buckeye Media Gateway has you covered to help you find what you’re looking for. 48 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Intro to Search The Search category in the main menu contains three different ways to search for programming: By Title, By Keyword, and By Category. When you use any of these three options to search for a show, the results will return shows that are currently airing, airing sometime in the future, Video On Demand programming, and shows that you have recorded.
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Find By Title 1 2 4 5 3 6 7 8 When you select Find By Title, a screen will open that allows you to enter your title and browse through results. Use the arrow buttons to navigate the onscreen keyboard; to enter a letter, press OK with that letter highlighted. To browse the list, press the left arrow until that panel is in focus. 1. SEARCH TYPE This bar describes the type of search you’re doing. 2.
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Find By Keyword A Keyword search lets you search for any word contained in a show’s program information. For example, if you know the actor in a show, but can’t remember the title, you can search on the actor’s name, and all programs featuring that actor will appear in the list. To search by keyword, enter each letter by selecting it and pressing OK. You’ll see results on the left filter down with each letter you enter. Press the left arrow and use the up and down arrows to scroll through them.
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Find By Category 4 5 3 1 2 If you’re in the mood for a certain type of show, Find by Category gives you a way to browse what you’re looking for. When you press OK with Find by Category selected, you’ll see a list of categories along the vertical band, and a list will display the shows in each category. An Option card in each category will take you one level deeper in the menu and allow you to browse subcategories. 1. CATEGORY Category describes the type of search you’re currently doing. 2.
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Search Options The Search Options card allows you to choose which type of content is displayed in both Search results and in the TV Filters. To customize the type of content that appears in both areas, select Options and press OK to clear the check box for the type of content you would like to remove.
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VOD Video On Demand Buckeye CableSystem’s Video On Demand gives you a vast library of great programming to choose from and an easy way to search through it all. 54 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Intro to Video On Demand When you bring the VOD card into focus, you’ll see a list of promotional video folders in the vertical band, as well as a My Rentals folder. When you bring each folder into focus, the available movies in each will appear in the preview panel. Pressing OK with any of these folders in focus will take you to that particular folder in the VOD library. To browse the entire library, press OK with the Movies card in focus. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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VOD Library When you enter the VOD library, you’ll see a list of categories. VOD Options When you see a program you like, press OK, and you’ll get the following list of options: • preview - plays the trailer for the selected movie • lock - uses Parental Controls to block access to that channel • buy - purchases the movie so that you can watch it immediately.
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My Rentals When you select the My Rentals card, you’ll see a list of all of the movies you’ve currently rented. Movies will continue to appear in this list until the rental has expired. You can begin watching a movie by pressing OK. If you begin watching a movie on one Media Player you can watch that movie in another room in the exact place you left off by pressing INFO and choosing resume.
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Home Network With your Buckeye Media Gateway, you can access your computer’s music, video, and photos from the comfort of your living room. 58 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Setup Home Network allows you to stream media from any server in your home, such as your computer, to your Buckeye Media Gateway. Because Home Network is DLNA ®-based, it is completely plug and play; if your computer is connected to your home network and has a DLNA server, you should automatically see that computer listed in the Home Network category of the main menu.
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Getting Started When you first bring the Home Network card into focus, you’ll see all of your connected devices. If one isn’t showing up, select Search for Media Servers and choose Search. If connected properly, any new devices will then appear. 60 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Playing Media • To access your content, choose the device that interests you, and press OK. • To open a folder of content, press OK. • If you have an individual file selected that you would like to play, press OK. • If you have a folder selected, and you would like to view a list of options for the content of that folder, press INFO. Supported Files • Photo: JPEG, GIF*, BMP* and PNG* files • Music: MP3, WMA, and AAC (unprotected files), and LPCM files • Video: MPEG-1, MPEG-2, MPEG-4, H.
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Adding to Favorites For easy access, you can add content to the Favorites category in the main menu. Press INFO with a folder or item selected, with the exception of individual songs, and choose add item to favorites. The content will then appear in the Favorites category 62 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Player Controls Once you are enjoying a piece of media, the following player controls can be used: Slideshow • PAUSE Music • PAUSE • PLAY • PLAY • BACK • STOP • NEXT • BACK • SKIP • NEXT Video • PLAY • PAUSE • STOP • REPLAY • STOP Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Photos When we say high-definition, we’re not talking about just TV. Now you can enjoy your photos in HD glory from the comfort of your living room. 64 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Intro to Photos From the Photos category, your Buckeye Media Gateway is able to access photos stored in two locations: • Publicly-shared photos from Flickr’s online photo service – coming soon! • Photos from any computer connected to your home network. For details on how to access this content, see the “Home Network” chapter. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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SuperTicker Pressing OK with the SuperTicker category in focus will launch full screen TV with the SuperTicker displayed along the bottom of the screen. . The SuperTicker displays information on the latest news headlines, sports scores, financial news, entertainment news, and weather. These are called Topics. An individual story in each topic is called an Item. Sports scores and stock market index numbers in the SuperTicker update every 3 minutes.
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Lock a Topic or Item The SuperTicker lets you lock on a topic or item in case you want to keep an eye on the DOW or a baseball score. Press OK when the topic or item you’re interested in appears. If you choose lock item, the SuperTicker will stop automatic navigation, but continue to update that item. If you select lock topic, the SuperTicker will scroll through the items in that topic.
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SuperTicker Displaying Weather 1 2 1. PROGRAM The current piece of media being enjoyed. 2. ACTION MENU Pressing OK on an item in the SuperTicker brings up an action menu with that item’s options. 4 3 3. NAVIGATION You can navigate SuperTicker topics by using the left and right arrows. You can navigate topics by using the up and down buttons. 4. SUPERTICKER ITEMS The SuperTicker menu items are shown on one line. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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View the Whole Story If you see a headline that interests you, you can read the whole story by pressing OK and choosing more info. You can also press the INFO button. An info note will open up that displays the story. Use the BACK and NEXT buttons to scroll through pages of the story. 70 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Games From the Games category on the horizontal band, you’ll have access to: • Tomato • Blast It • Mahjong • Bowling • Ping • Code Breaker • Video Poker • Blockbreaker • Solitaire HD • Blackjack • Bubble Blast HD • Slot Machine • Invasion Wave • 21 Frenzy 72 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Screen saver and Game Display After 30 minutes with no button-press activity, games exit and live TV appears in full screen. However, some games include a Mini TV and some do not. The screen saver behavior is slightly different for the two types: Games that include a Mini TV After 30 minutes with no button-press activity, the media playing in the Mini TV zooms to full screen. You can also press the ZOOM button on the remote control to move between the game and full screen of what is playing in the Mini TV.
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Parental Controls Settings provides robust Parental Controls, including the ability to lock shows by: • TV Rating • Movie Rating • Channel In addition, you can lock out individual shows, including recorded programs, from action menus for each show in the main menu. The system records scheduled shows that are blocked by parental controls, but you must enter the PIN before you can watch them.. Parental Controls also allows you to turn on the option to have a PIN prompt before any VOD or PPV purchase.
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Parental Controls 1 2 3 5 4 1. RATING You can lock individual ratings by pressing OK on the focus. Locking a rating locks all higher ratings above it. 2. MINI TV Your current program, if unlocked, will continue to play in the Mini TV. 4. CATEGORY TITLES Category titles display the parental control category. 5. HELP Help explains details about the currently-selected rating. 3. LOCK ICON The Lock icon displays if the item is locked. 76 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Working with your PIN Creating a PIN 1. The first time you use Parental Controls (or purchase a PPV or VOD program), the system asks you to create a PIN. 2. In the Settings category, scroll to the Parental Controls card, and press OK. 3. Press the numbers on the remote to enter a four digit PIN and then enter the PIN again to confirm it. 4. Choose close. Changing a PIN 1. In the Settings category, scroll to the Parental Controls card, and press OK. 2.
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Locking and Unlocking Programs Locking by Channels or by Rating 1. In the Settings category, scroll to the Parental Controls card, and press OK. 2. Choose settings. You’ll be taken to the Parental Controls menu. Use the right arrow to choose either TV Ratings, Movie Ratings or Lock By Channel. 3. Each card contains a list of the rating systems or a list of channels. Scroll to the format or channel you want to control. Lock the rating or channel by choosing it, and then pressing OK on the remote.
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Phone Your Buckeye Media Gateway comes with Caller ID services. When you first begin using the Buckeye Media Gateway, on-screen caller ID is turned on by default. When you press OK with the phone card in Settings selected, you’ll be able to turn off both the Caller ID and Call List features for each individual phone line. You’ll see each phone line listed along the horizontal band, with the options for each in the vertical. To turn a feature off, press OK to clear it.
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Recording Space The Recording Space card displays the amount of DVR storage space used by recorded shows. In Settings, navigate to the Recording Space card and press OK. For details, see the Buckeye Media Gateway hardware chapter. EXTERNAL HARD DRIVE You may connect one external hard drive at a time to the rear eSATA port on the Buckeye Media Gateway system. 80 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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SuperTicker When you select the SuperTicker settings card, you’ll be able to determine which categories appear in your SuperTicker screen display. To remove a category, simply press OK to clear it. Closed Caption Most viewers use these settings to turn closed captioning on or off; however, you can select one of the following closed caption cards to set other preferences: • Display Preferences - choose a font type, window background and color, and other similar closed caption display settings.
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TV Setup If you have connected the Buckeye Media Gateway unit to your TV with an HDMI™ cable, your TV Setup should automatically select the correct resolution. If you are using alternate cables, including an HDMI to DVI cable, you should select the highest video resolution supported by your TV. The system automatically adjusts the video output to match the broadcast format and the selections set in the TV Setup card. The video resolution options are 480i (non-HDTV), 480p, 720p (default), 1080i, and 1080p.
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Aspect Ratio Use the Aspect Ratio card in Settings to control how programming content appears on your TV. For standard-definition (SD) TVs, choose Standard (4:3) only. You’ll then be asked to choose how you want HD content to display on your TV, either by letterboxing (putting black pillars on the top and bottom of the content) or cropping the content to fit.
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Recording Defaults Recording Defaults provides access to the same settings that are available in Recorded TV. See the “Recorded TV” chapter for details. External Hard Drive When you plug in an external hard drive, this setting will help you initialize setup, as well as provide options for disconnection. Audio Output Use the Audio Output card in Settings to identify the type of connection to audio equipment. Choose from the options that the Media Player system can output: Dolby Digital®, stereo, or mono.
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Grid Guide The Grid Guide setting allows you to enable or disable the Grid Guide application. Channel List You can remove channels from displaying in the Gateway Main Menu by scrolling to the desired channel and pressing OK to select or de-select the channel. If a channel appears in your Channel List that you do not subscribe to, you can remove it here. Tips This category provides information on using your Media Player features. To read a tip, scroll to one that interests you and press OK.
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Receiving Messages The Messages category is located in the main menu. Bring the Messages category into focus, and your messages will appear in the vertical band. Press OK to view each message. Use the NEXT and BACK buttons to page through the message. Once you have read the message, you can choose to close the message, mark it as unread, or delete it. New Message When you receive a new message, a mail icon appears at the bottom left of your main menu.
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Call Indicators When you’re receiving an incoming call, you’ll see an indicator on the screen no matter where you are in the menu. While the indicator is on the screen, other remote functionality is disabled. The indicator will automatically dismiss itself after 30 seconds, but you can dismiss it immediately by press OK and choosing close. You can also use the left arrow button as a shortcut to dismiss the indicator. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Call List Your Buckeye Media Gateway maintains a list of calls you’ve received. You can access this list in two ways: through the Gateway Phone category or by pressing OK on a call indicator. When you access the list, you’ll see your phone lines listed along the horizontal band. When you select a line, you’ll see a list of recent calls on that line expanded in the vertical band. Press OK to get an action menu.
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Call Options The Call Options card includes the following options in the action menu: • clear call log - deletes the call record • settings - provides a shortcut to the phone settings section Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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HD Filters The Buckeye Media Gateway comes with several filter categories for viewers who know what they like to watch and want an easy way to find it. 92 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Intro to TV Filters Channels Channels List Filtered HD The main menu contains a group of filter cards that only show you the types of programs for that category. Filters include TV Music, News, Kids, Sports, Movies, and HD. Each filter will display live TV as well as recorded, VOD, and PPV programs that fit that category. Like the Channels category, the TV filters have a Change Time Slot card that allows you to browse up to two weeks into the future to see what’s on.
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Movies on TV In addition to currently-airing and recorded movies, The Movies on TV category also has a VOD card for quick access to all of the movies available for you to watch right away. When you bring the VOD card into focus, a list of top releases will appear in the preview panel. You can select the VOD card to access the VOD category, or you can press the right arrow to browse the top releases. 94 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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Favorites The Favorites category provides easy access to the media you like the most. You can build your Favorites list from any channel that appears in the TV channels category or TV filters, excluding any channels blocked by parental controls. You can also add a folder or file from your computer. To add an item, press INFO with that item selected, and choose add item to favorites. You can delete a single item by selecting it and choosing remove from favorites from the action menu.
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External Hard Drive You can expand the amount of hard drive storage on your Buckeye Media Gateway by connecting a DVR-certified eSATA external hard drive. When you first insert the external drive into the Buckeye Media Gateway, you’ll see a dialog on all connected Media Players indicating that the drive needs to be formatted. You can choose to respond on any Media Player; formatting can take up to 30 minutes, and you will lose any existing content on the drive.
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Reset Button There are two modes to the reset button located on the back of your Buckeye Media Gateway: 1. To reset all the Buckeye Media Gateway functionality, excluding Wi-Fi, press and release the reset button. 2. To reset the router and Wi-Fi to the factory defaults, press and hold the reset button for ten seconds or more. You will know that you’ve held the button long enough when the Record light flashes.
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Wireless Network Configuration When your installer leaves your home after setting up your Buckeye Media Gateway, your network will be configured and functional. There are a few settings that you may want to alter at some point in the future that are accessible from the Gateway’s eRouter website at http://192.168.0.1 The default user name to log in to the website is Admin. Your installer should leave you with information about the login password.
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Configuring Your Ethernet Connection If your computer is equipped with a LAN card providing an Ethernet connection, you may have to configure your computer’s TCP/IP settings. The steps that follow will guide you through setting your computer’s TCP/IP settings to work with the Telephony Gateway.
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TCP/IP Configuration for Windows 2000 Follow these steps to configure the Ethernet interface on a Windows 2000 operating system. Note: Dialog boxes shown on your computer may differ slightly from those shown in this procedure. 1. From the computer, select Start > Settings > Network and Dial-up Connections > Local Area Connection. 2. In the Local Area Connections Properties window, highlight TCP/IP by clicking on it one time, then click on Properties.
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TCP/IP Configuration for Windows XP Follow these steps to configure the Ethernet interface on a Windows XP operating system. TCP/IPv6 Note: This procedure shows the configuration of TCP/IPv4. TCP/IPv6 is not installed or enabled by default in Windows XP. If your cable provider requires TCP/IPv6 you must first install and enable it on your Windows XP system. Refer to Microsoft support materials on Windows XP for installation instructions.
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2. Double-click the local area connection to be used for your device’s network connection. The Local Area Connection Status widow appears. 3. Click Properties. 4. Select TCP/IP by clicking it one time. Then click Properties. 104 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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5. Click the General tab. Then click Obtain an IP address automatically and click OK. 6. Click OK to accept the new settings, and OK again to close the Properties window. 7. You may have to restart your computer in order for your computer to obtain a new IP address from the network. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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TCP/IP Configuration for Windows Vista Follow these steps to configure the Ethernet interface on a Windows Vista operating system 1. Open the Vista Control Panel. 2. Double-click Network and Sharing Center to display the Network and Sharing Center window. 106 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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3. Click Manage network connections. If prompted for a connection, choose Local Area Connection. The Network Connections window appears. 4 Double-click the Local Area Connection to open the Properties window: Note: If Windows requests permission to continue, click Continue. TCP/IPv4 Selected TCP/IPv6 Selected Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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5. Double-click Internet Protocol Version 4 (TCP/IPv4) to configure TCP/IPv4. Note: If your cable provider requires TCP/IP version 6, double-click Internet Protocol Version 6 (TCP/IPv6) to configure TCP/IPv6. The TCP/IP properties window for the version you selected appears. 6. For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address automatically and Obtain DNS server address automatically, unless instructed otherwise by your cable provider. 7.
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TCP/IP Configuration for Windows 7 Follow these steps to configure the Ethernet interface on a Windows 7 operatingsystem. 1. Open the Windows 7 Control Panel. 2. Click Network and Internet. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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6. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties to configure TCP/IPv4. Note: If your cable provider requires TCP/IP version 6, select Internet Protocol Version 6 (TCP/IPv6) and click Properties to configure TCP/IPv6. The TCP/IP properties window for the version you selected appears 7. For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address v Obtain DNS server address automatically, unless instructed otherwise by your cable provider. 8.
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TCP/IP Configuration for MacOS X Follow these steps to configure the Ethernet interface on a MacOS X operating system. 1. Open System Preferences, either by choosing System Preferences from theApple menu or by clicking the System Preferences icon in the dock. 2. Click the Network icon. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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3. Choose Automatic from the Location drop-down menu, and Built-in Ethernetfrom the Show menu. 4. Choose the TCP/IP tab, if necessary. If you are using TCP/IPv4, go to step 5. If your cable provider requires TCP/IPv6, go to step 8. 5. Choose Using DHCP from the Configure IPv4 menu. 6. If necessary, click the Renew DHCP Lease button. 7. Close the System Properties application. TCP/IPv4 configuration is completed. 114 Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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8. If you are using TCP/IPv6, click Configure IPv6 near the bottom of the previous window. 9. Choose Automatically from the Configure IPv6 drop-down menu and click OK. 10. Close the System Properties application. Copyright ©2011 ARRIS Group, Inc. All rights reserved.
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