Operating and Maintenance Instructions

Powering and inial cabling
Press the Power buon on the back of the gateway. The Power indicator will inially ash GREEN to indicate that the gateway is boong and then solid GREEN
to indicate it is operaonal. Under normal operaon, while the gateway is powering up, LED status is as follows:
• Broadband, WAN Ethernet, and Wi-Fi indicators will be o.
• Broadband indicator will inially be solid RED, and once the NVG558 obtains an IP Address will change to solid BLUE.
• Wireless indicator will light solid GREEN to indicate that the Wireless service is enabled.
NOTE: During the inial setup, it may take several minutes to achieve service connecvity.
Broadband: Follow instrucons provided by Verizon. If no instrucons are provided, then call Verizon.
LAN Ethernet: To make an Ethernet connecon:
• Connect an Ethernet cable to the Ethernet port on a local computer.
Access the Web Management Interface
To connect a computer to the gateway via Wi-Fi:
1. Look for the Wi-Fi network with a name starng with “Verizon-XXXX” in your computer’s Wi-Fi sengs, where “XXXX” will match the network name printed
on the label on the side and boom of the NVG558.
2. Open a web browser on your computer (such as Firefox, Chrome, or Microso Edge) and type the following address in the address bar to open the
Access Code Required Screen: hp://myrouter
• To add a wireless device to the gateway, use your phone or tablet to scan the QR code on the side of the gateway.
• To make changes to the default Wi-Fi name/password:
1. Use the phone or tablet you connected to the NVG558 Wi-Fi by scanning the QR Code, or connect a laptop to the NVG558 via Ethernet LAN port.
2. Enter the address hp://myrouter into your web browser to open the Web Management conguraon pages.
3. Navigate to the Wi-Fi secon to make changes to the sengs.
4. When prompted for the Device Access Code, that can be found on the product label on the base of the NVG558
NOTE: The main page provides an overview about the connecon and network status. You can also access informaon for the following:
• Home: Network Status/Conguraon
• System: System status, restart and factory reset opons
• Broadband: WAN status, stascs, and parameter sengs
• Wi-Fi: Wi-Fi status and conguraon
• Network: LAN status and conguraon
• Firewall: Firewall status/conguraon
• Diagnoscs: Gateway connecon and applicaon diagnoscs
• Cellular: Cellular stascs, sengs, and APN management.
Access the Web Management conguraon pages
If, while connected to the NVG558 web management interface, you are aempng to look at NVG558 web pages that can change the conguraon of the
NVG558 you will be asked for the Access Code to proceed.
1. Provide the Access Code - this is a unique code printed on the label on the base of the gateway.
2. Select Connue.
Access Code Required
Page
Add a wireless device to the gateway
Declaraon of conformity
The following secons describe regulatory compliance by region.
FCC compliance
This device has been tested and cered as compliant with the regulaons and guidelines
set forth in the Federal Communicaon Commission - FCC Title 47 Part 15 regulatory
requirements.
Manufacturer: ARRIS
Model: NVG558HX
This device complies with part 15 of the FCC Rules. Operaon is subject to the following
two condions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operaon of the device.
The device could automacally disconnue transmission in case of absence of informaon
to transmit, or operaonal failure. Note that this is not intended to prohibit transmission
of control or signaling informaon or the use of repeve codes where required by the
technology.
The device for operaon in the band 5150–5250 MHz is only for indoor use to reduce the
potenal for harmful interference to co-channel mobile satellite systems.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instrucons, may cause harmful interference to radio
communicaons. However, there is no guarantee that interference will not occur in a
parcular installaon. If this equipment does cause harmful interference to radio or
television recepon, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment to an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Cauon: Changes or modicaons not expressly approved by the party responsible for
compliance could void your authority to operate this equipment.
Image: Home page
(Note: This is a reference image and may slightly dier based on your device.)