Specification Sheet
SURFboard® SBG6400
Network
Gateway DHCP, NAT, DNS, VPN tunneling, GRE tunneling;
static routing and dynamic IP routing (RIPv1,
RIPv2); SPI firewall with DoS protection and
intrusion prevention; port, packet, and URL
keyword filtering; full suite of ALGs; UPnP IGD
1.0; L2TPv3, L2VPN, eRouter, DLNA
WLAN 802.11a/b/g/n Wi-Fi, WDS bridging, 802.11e
WMM admission control, QoS, QoS
per Interface,
Beamforming
Radios 802.11n 2.4 GHz, 2x2 MIMO antenna array
Security Default = security enabled WPA2, WPA-
PSK, WEP
64/128, WPA, TKIP, AES, 802.1x, 802.11i
(pre-authentication)
USB USB 2.0 Port Rear
Wi-Fi Pairing WPS 2.0
Regulatory Domains US, Canada, ETSI, World
Wi-Fi throughput, reach, and range are factors that are greatly impacted by
the operating environment and the connected client capabilities. Please
contact ARRIS for additional test information.
GENERAL SPECIFICATIONS
Cable Interface F-Connector, female 75 Ω
Network Interface Two 1-gigabit (10/100/1000) Ethernet ports
2.4 Wi-Fi Interface 802.11n Wi-Fi (also certified for 802.11a/b/g)
Dimensions 5 (h) x 2.1 (w) x 5 (l) in (127 x 51 x 127 mm)
Regulatory RoHS compliant, FCC, UL listed (U.S. and Canada),
Industry Canada
DOCSIS 3.0 BCM3383G
Security DOCSIS 3.0 Security (BPI+, EAE, SSD)
Provisioning IPv4
IPv6 (dual stack)
Input Power
North America 105 to 125 VAC, 60 Hz
Outside North
America
100 to 240 VAC, 50 to 60 Hz
Power Management 802.11e WMM power save/U-APSD (Unscheduled-
Automatic Power Save Delivery), 802.3az EEE
Environmental
Operating
Temperature
32 F to 104 °F (0 °C to 40 °C)
Storage Temperature –22 °F to 158 °F (–30 °C to 70 °C)
Operating Humidity 5 to 95% R.H. (non-condensing)
DOCSIS Downstream
Modulation 64 or 256 QAM
Capture Bandwidth Full bandwidth capture window 108 MHz – 1002
MHz
Maximum PHY Rate DOCSIS: 343.072 Mbps (8 channels) / 42.884
(single channel) @ 256 QAM at 5.36 Msym/s
Symbol Rate 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s
Operating Level Range –15 to 15 dBmV (DOCSIS)
Frequency Range 108 – 1002 MHz (edge to edge)
Optional 88 MHz – 1002 MHz (edge to edge)
Frequency Plans DOCSIS Annex B
DOCSIS Upstream
Modulation QPSK and 8, 16, 32, 64, 128, 256 QAM
Maximum PHY Rate
@256 QAM at 6.4 MHz
122.8 Mbps: 4 channels
30.72 Mbps: single channel
Channel Width 200 kHz, 400 kHz, 800 kHz, 1.6 MHz, 3.2 MHz,
6.4 MHz
Symbol Rates 160, 320, 640, 1280, 2560, 5120 ksym/s
Frequency Range 5–42 MHz (edge to edge)
GENERAL SPECIFICATIONS (continued)
Compatibility
PC Windows XP, Windows 7, Windows 8, (older
versions of Windows, although not specifically
supported, will work with this cable modem),
UNIX, Linux®
Macintosh Power PC or later; OS 10 or higher
Home Networking Ethernet router and wireless access point
©ARRIS Enterprises, Inc. 2014-2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation)
without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide
notification of such revision or change. ARRIS and the ARRIS logo are all registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.
Note: Specifications are subject to change without notice.
365-095-27072 x.2 11/15
For information on additional SURFboard products please visit
www.SURFboard.com
For product support please visit
www.arris.com/consumers