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User Manual

ManualsBrandsARRIS ManualsComputers & AccessoriesSURFboard (16x4) Docsis 3.0 Cable Modem Plus AC1900 Dual Band Wi-Fi Router, Certified for Xfinity, Spectrum, Cox & More ,Black
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Chapter 3: Product Overview
PN 365-095-31684 x.1 SURFboard SBG6950AC2 & SBG7400AC2 Wireless Gateway User Guide
Copyright 2017, ARRIS Enterprises, LLC. All rights reserved. 17
Gateway Label
Figure 3: Sample SBG6950AC2 & SBG7400AC2 Labels
The gateway label is located on the bottom of your wireless gateway. It contains the gateway
information that you may need when contacting your service provider or ARRIS Technical
Support (page 12).
To receive Internet service, contact your service provider for assistance. You may have to
provide the following information listed on the gateway label:
Gateway Model name (SBG6950AC2 or SBG7400AC2)
Gateway MAC address (HFC MAC)
Gateway Serial number (SN)