User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Chapter 3: Getting Started
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 17
The Telephony Gateway package comes with one 4-foot (1.2m) Ethernet cable (the
connectors look like wide telephone connectors); you can purchase more cables if necessary
at a computer retailer. If you are connecting the Telephony Gateway directly to a computer,
or to an Ethernet hub with a cross-over switch, ask for Category 5e (CAT5e) straight-through
cable. CAT5e cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable.
Wireless
Wireless access lets you connect additional (wireless-capable) devices to Telephony
Gateway. The 802.11 wireless LAN standard allows one or more computers to access the
TG3452 using a wireless (radio) signal. These connections are in addition to the connections
supported via Ethernet.
Note: You can use the wireless connection if your computer has a built-in or aftermarket
plug-in wireless adapter. To learn more about which wireless hardware works best with your
computer, see your computer dealer.
Both
If you have two or more computers, you can use Ethernet for up to four devices and wireless
for the others. To connect five or more computers to the Ethernet ports, you will need an
Ethernet hub (available at computer retailers.)