User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Chapter 4: Installing and Connecting your Telephony Gateway
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 23
Connecting the Telephony Gateway
WARNING
Risk of injury or equipment damage
Connecting the Telephony Gateway to the home’s existing telephone wiring should only be
performed by a professional installer. Physical connections to the previous telephone
provider must be removed and the wiring must be checked; there must not be any voltage.
Cancelation of telephone service is not adequate. Failure to do so may result in loss of
service and/or permanent damage to the Telephony Gateway.
1. Connect one end of the coax cable to the cable outlet or splitter, and the other end to
the Telephony Gateway’s Cable connector (6). Tighten the connections by hand, then
tighten an additional 1/8 turn with a wrench.