User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 29
Chapter 5
Configuring Your Ethernet Connection
If your computer is equipped with a LAN card providing an Ethernet connection, you may
have to configure your computer’s TCP/IP settings. The steps that follow will guide you
through setting your computer’s TCP/IP settings to work with the Telephony Gateway.
Requirements
Make sure you have the following before attempting to configure your Ethernet connection:
Computer with Ethernet interface.
Ethernet cable (supplied).
IP address, subnet, gateway, and DNS information for installations not using DHCP.
How to use this Chapter
The following list shows the procedures for modifying the TCP/IP settings on the computer.
The procedure is slightly different depending on the operating system that you are using.
Please ensure you are using the correct steps for the operating system on your computer.
Follow the links below for instructions to configure your Ethernet connection on your
operating system.
TCP/IP Configuration for Windows Vista (page 29)
TCP/IP Configuration for Windows 7, Windows 8, or Windows 10 (page 30)
TCP/IP Configuration for macOS (page 30)
TCP/IP Configuration for Windows Vista
Follow these steps to configure the Ethernet interface on a Windows Vista operating system.
1. Open the Vista Control Panel.
2. Double-click Network and Sharing Center to display the Network and Sharing Center
Window.
3. Click Manage network connections. If prompted for a connection, choose Local Area
Connection.
The Network Connections window displays.
4. Double-click the Local Area Connection to open the Properties window: