User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 3
Table of Contents
1. Overview ................................................................................................................ 5
Introduction ....................................................................................................................... 5
Getting Support ................................................................................................................. 6
2.
Safety Requirements ............................................................................................... 7
FCC Part 15 ........................................................................................................................ 8
RF Exposure ............................................................................................................... 9
Canadian Compliance ........................................................................................................ 9
Radiation Exposure Statement .......................................................................................... 9
Innovation, Science and Economic Development Canada statement: ........................... 10
For Mexico ....................................................................................................................... 10
3.
Getting Started ..................................................................................................... 11
About Your New Telephony Gateway ............................................................................. 11
What's in the Box ............................................................................................................. 11
Items You Need ............................................................................................................... 12
Getting Service ................................................................................................................. 13
System Requirements ...................................................................................................... 13
Recommended Hardware ....................................................................................... 14
Windows ................................................................................................................. 14
Mac OS .................................................................................................................... 14
Linux/Unix ............................................................................................................... 14
About this Manual ........................................................................................................... 15
What About Security? ...................................................................................................... 15
Ethernet or Wireless? ...................................................................................................... 16
4.
Installing and Connecting your Telephony Gateway ............................................... 18
Front Panel ...................................................................................................................... 19
Rear Panel ........................................................................................................................ 20
Selecting an Installation Location .................................................................................... 21
Desktop Mounting Instructions .............................................................................. 21
Factors Affecting Wireless Range ........................................................................... 22
Connecting the Telephony Gateway ............................................................................... 23
Configuring Your Wireless Connection ............................................................................ 24
Accessing the Configuration Interface .................................................................... 25
Setting Parental Controls ................................................................................................. 26
Finding the MAC Address of a Computer ............................................................... 26
Making Your Parental Control Settings................................................................... 26