User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Chapter 5: Configuring Your Ethernet Connection
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 30
Note: If Windows requests permission to continue, click Continue.
5. Double-click Internet Protocol Version 4 (TCP/IPv4) to configure TCP/IPv4.
Note: If your cable provider requires TCP/IP version 6, double-click Internet Protocol
Version 6 (TCP/IPv6) to configure TCP/IPv6.
The TCP/IP properties window for the version you selected displays.
6. For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address automatically and Obtain
DNS server address automatically, unless instructed otherwise by your cable provider.
7. Click OK to accept the new settings and close the Properties window.
TCP/IP Configuration for Windows 7, Windows 8,
or Windows 10
Follow these steps to configure the Ethernet interface on a Windows 7, Windows 8, or
Windows 10 operating system.
1. Click the Start menu and type network and sharing into the Search box.
2. Select Network and Sharing Center when it appears.
3. Click Change adapter settings from the left-side menu.
4. Right-click on your local area connection icon and select Properties to open the
Properties window.
5. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties to configure TCP/IPv4.
Note: If your cable provider requires TCP/IP version 6, select Internet Protocol Version 6
(TCP/IPv6) and click Properties to configure TCP/IPv6.
The TCP/IP properties window for the version you selected displays.
6. For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address automatically and Obtain
DNS server address automatically, unless instructed otherwise by your cable provider.
7. Click OK to accept the new settings and close the Properties window. Then click Close to
back out of the remaining setup screens.
TCP/IP Configuration for macOS
Follow these steps to configure the Ethernet interface on a macOS operating system.
1. Open System Preferences, either by choosing System Preferences from the Apple menu
or by clicking the System Preferences icon in the dock.
2. Click the Network icon.