User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Chapter 6: Using the Telephony Gateway
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 36
Event Voice LED Status LED Behavior
Home alarm triggered Alternating green
and blue
Caution: If all LEDs are blinking blue (fast blink), a grounding defect has been detected.
Unplug the device until the grounding defect can be addressed.
Using the Reset Button
Use the Reset button (1), on the back of the Telephony Gateway, to reset the modem and
perform initialization as if you power cycled the unit. You may need to reset the Telephony
Gateway if you are having problems connecting to the Internet. Using this button will be
rare.