User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Chapter 6: Using the Telephony Gateway
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 37
Use a pointed non-metallic object to press this button. The Reset button is recessed to
prevent accidental resets.
1. Reset button
2. Tel (1 and 2)
3. USB
4. Ethernet (1 - 4)
5. MoCA LED
6. Cable
7. Power
Resetting the Router to Factory Defaults
To reset the router to factory defaults, press and hold the Reset button on the back of the
Telephony Gateway for more than fifteen seconds. This restores the wireless setup
configuration and router configuration parameters to the factory defaults. You may need to
do this if a misconfiguration has locked out all access.