User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 4
5. Configuring Your Ethernet Connection ................................................................... 29
Requirements .................................................................................................................. 29
How to use this Chapter .................................................................................................. 29
TCP/IP Configuration for Windows Vista ......................................................................... 29
TCP/IP Configuration for Windows 7, Windows 8, or Windows 10 ................................ 30
TCP/IP Configuration for macOS...................................................................................... 30
6.
Using the Telephony Gateway ............................................................................... 32
Setting up Your Computer to Use the Telephony Gateway ............................................ 32
Indicator Lights for the TG3452 ....................................................................................... 33
Online LED ............................................................................................................... 33
Wi-Fi LED ................................................................................................................. 34
Voice LED ................................................................................................................ 35
Using the Reset Button ........................................................................................... 36
Resetting the Router to Factory Defaults ............................................................... 37
7.
Troubleshooting .................................................................................................... 38
The Telephony Gateway is plugged in, but the Power light is Off .................................. 38
I'm not getting on the Internet (all connections) ............................................................ 38
I'm not getting on the Internet (Ethernet) ...................................................................... 38
I'm not getting on the Internet (Wireless)....................................................................... 39
My wireless Internet connection stops working sometimes .......................................... 39
I can get on the Internet, but everything is slow ............................................................ 39
I don't have a dial tone when I pick up the phone - why? .............................................. 39
8.
Glossary ................................................................................................................ 41