User's Guide
Table Of Contents
- Patent Notice
- Overview
- Safety Requirements
- Getting Started
- Installing and Connecting your Telephony Gateway
- Configuring Your Ethernet Connection
- Using the Telephony Gateway
- Troubleshooting
- The Telephony Gateway is plugged in, but the Power light is Off
- I'm not getting on the Internet (all connections)
- I'm not getting on the Internet (Ethernet)
- I'm not getting on the Internet (Wireless)
- My wireless Internet connection stops working sometimes
- I can get on the Internet, but everything is slow
- I don't have a dial tone when I pick up the phone - why?
- Glossary
Release 34 ISSUE 1.0 July 2017 Touchstone TG3452 Telephony Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 5
Chapter 1
Overview
Introduction
Get ready to experience the Internet’s express lane! Whether you’re checking out streaming
media, downloading new software, checking your email, or talking with friends on the
phone, the Touchstone TG3452 Telephony Gateway brings it all to you faster and more
reliably. All while providing toll quality Voice over IP telephone service and both wired and
wireless connectivity. It also provides a Lithium-Ion battery backup to provide continued
telephone service during power outages.
The Touchstone TG3452 Telephony Gateway provides four Ethernet connections for use as
the hub of your home/office Local Area Network (LAN). The TG3452 also provides
802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility. In addition, the
TG3452 provides for up to two separate lines of telephone service.
The Telephony Gateway also offers integrated MoCA 2.0 home networking providing
Internet access and transfer of multimedia content between devices over coaxial cable in the
home.
Installation is simple and your service provider will provide assistance to you for any special
requirements.