User`s guide

I’m not getting on the Internet. (Ethernet)

If you are using a hub, is the hub turned on?

Are you using the right type of Ethernet

cable? Use the supplied cable for

direct connection to a computer; use a cross-over cable for connection to a

hub or home router.

Press the Reset button on the back of the Cable Modem.

I can get on the Internet, but everything is slow.

If the Web site you are visiting is very popular, that site may be having trou-

ble servicing all the requests. If other sites download quickly, wait for a few

minutes and try again. Usage during peak hours may also affect the con-

nection speed.

If your Cable Modem is connected to a LAN (Local Area Network), either di-

rectly or through a ﬁrewall, other communications on the LAN may slow

down your connection.

To test your network speed, try an online test such as

http://reviews.cnet.com/Bandwidth_meter/7004-7254_7-0.html

Touchstone CM900 Cable Modem User’s Guide

Safety

Getting

Started Installation

Ethernet

Conﬁguration Usage Troubleshooting Glossary