User`s guide

Getting Service

Before trying to use your new Telephony Modem, contact your local cable company

to establish an Internet account and telephone service. When you call, have the

following information ready:

• the Telephony Modem serial number and MAC addresses of the unit (printed

on a sticker on the bottom of the Telephony Modem)

• the model number of the Telephony Modem

If the Telephony Modemwas provided by your cable company, they already have the

required information.

Save this information for future use. In addition, you should ask your cable com-

pany the following questions:

• Do you have any special system requirements or ﬁles that I need to down-

load after I am connected?

• When can I start using my Telephony Modem?

• Do I need a user ID or password to access the Internet or my e-mail?

• Will my phone number(s) change?

• What new calling features will I have and how do I use them?

Touchstone TM822 Telephony Modem User’s Guide

Safety

Getting

Started Installation

Ethernet

Conﬁguration Usage Troubleshooting Glossary