User`s guide

• Information packet: your cable company should furnish you with a packet

containing information about your service and how to set it up. Read this in-

formation carefully and contact your cable company if you have any ques-

tions.

Getting Service

Before trying to use your new Telephony Modem, contact your local cable company

to establish an Internet account and telephone service. When you call, have the

fol lowing information ready:

• the Telephony Modem serial number and cable MAC addresses of the unit

(printed on a sticker on the bottom of the Telephony Modem, as shown on

the next page)

• the model number of the Telephony Modem

If the Telephony Modem was provided by your cable company, they already have

the required information.

In addition, you should ask your cable company the following questions:

• Do you have any special system requirements or ﬁles that I need to down-

load after I am connected?

• When can I start using my Telephony Modem?

• Do I need a user ID or password to access the Internet or my e-mail?

• Will my phone number(s) change?

• What new calling features will I have and how do I use them?

Touchstone WTM652 Telephony Modem User’s Guide

Safety

Getting

Started

Battery

Installation

Wireless

Conﬁguration

Ethernet

Conﬁguration Usage Troubleshooting Glossary