User`s guide

Touchstone®
WTM652 Telephony Modem
User’s Guide
Copyright © 2009-2013 ARRIS. All rights reserved.
The information in this document is subject to change with-
out notice. The statements, configurations, technical data,
and recom mendations in this document are believed to be
accurate and reliable, but are presented without express
or implied warranty. Users must take full responsibility for
their applications of any products specified in this docu-
ment. The information in this docu ment is proprietary to
ARRIS.
ARRIS, Touchstone, and the ARRIS logo are trademarks or
registered trademarks of ARRIS Group. All other trade-
marks and reg istered trademarks are the property of their
respective holders.
Protected under one or more of the following U.S. patents:
7,031,435; 7,100,011. Other patents pending.
ARSVD01202
Release 6 Standard 1.2 June 2013
Touchstone® WTM652 Telephony Modem User’s Guide
Export Regulations
Safety Requirements
FCC Part 15
RF Exposure
Industry Canada Compliance
For Mexico
European Compliance
Getting Started
About Your New Telephony Modem
What’s in the Box?
Items You Need
Getting Service
System Requirements
Windows
MacOS
Linux/other Unix
About this Manual
Ethernet or Wireless?
Wireless
Both
What About Security?
Battery Installation and Removal (WTM652G only)
Basic Backup Battery Installation
Extended Backup Battery Installation
Maximum Backup Battery Installation
Basic and Extended Backup Battery Removal
Maximum Backup Battery Removal
Installing and Connecting Your Telephony Modem
Front Panel
Rear Panel
Selecting an Installation Location
Factors Affecting Wireless Range
Mounting the Telephony Modem
Tools and Materials
Wall-mounting instructions
Desktop mounting instructions
Connecting the Telephony Modem
Configuring Your Wireless Connection
Requirements
Configuration Basics
Accessing the Configuration Interface
Configuring System Settings
Setting Up Your WAN Connection
Dynamic
Static
PPPoE
L2TP
Setting the MAC Address
Setting Up DNS
Configuring the LAN Channel and Name
Configuring Wireless Security
Configuring Wi-fi Protected Setup (WPS)
Configuring the Firewall
Configuring Virtual Servers
Configuring Client IP Filters
Configuring MAC Address Filtering
Configuring DDNS
Configuring RIP
Requirements
Action
Configuring Your Ethernet Connection
Requirements
How to use this chapter
TCP/IP Configuration for Windows XP
TCP/IP Configuration for Windows Vista
TCP/IP Configuration for Windows 7
TCP/IP Configuration for MacOS X
Using the Telephony Modem
Setting up Your Computer to Use the Telephony Modem
Indicator Lights for the WTM652A/B Models
Wiring Problems
Patterns: Normal Operation (WAN)
Patterns: Normal Operation (LAN and telephone)
Indicator Lights for the WTM652G Models
Wiring Problems
Patterns: Normal Operation (LAN and Telephone)
Patterns: Normal Operation (WAN and Battery)
Patterns: Startup Sequence
Cable Modem Start Up Sequence
Using the Reset Buttons
Troubleshooting
Viewing Connection Information
Viewing the DHCP Client List
Viewing the Security Log
Backing Up and Restoring the Configuration
Backing Up
Restoring
Resetting the Telephony Modem Router
Restarting the Router
Resetting the Router to Factory Defaults
General Problems and Solutions
Glossary