User's Guide
Table Of Contents
- CommScope legal statements
- Table of contents
- Get started
- Set up your SURFboard mAX home network
- Create your SURFboard mAX home network
- Add a mAX Satellite
- Manage your mAX home network
- Appendix: ARRIS Software License, Warranty, Safety and Regulatory information
- ARRIS Contacts
Chapter 1: Get started
Callout Name Description
1 WAN port For connection to the modem
2 LAC port For connection to modems that support greater than 1Gbps service
3 Ethernet port For ethernet device connections (i.e., TV, game console, PC, etc)
4 Ethernet port For ethernet device connections (i.e., TV, game console, PC, etc)
5 Power For connection to the power adaptor included in the box
6 Reset button Resets the mAX to factory defaults
LED behavior
This table describes the Router and Satellite LED behavior.
Action LED Behavior
Booting Solid amber
Boot successful Solid white
Attempting to pair with mobile app via Bluetooth during
on-boarding
Rapidly alternating blue and
white (~1 sec)
Paired with mobile app via Bluetooth during on-boarding Slowly alternating blue and
white (3 sec)
Paired with mobile app via Bluetooth during on-boarding
and WAN down
Slowly alternating blue and red
(3 sec)
"Normal" state; on-boarding complete; connected to
Internet; latest firmware installed; connection greater than
1Gbps
Solid blue
SURFboard mAX User Guide Standard Revision W30/W31/W130/W133/W21/W121 7