ARTDio Intelligence Communication IPF-2002L User Manual V1.0 www.artdioinc.com ArtDio Company, Inc.
IPF-2002L User Manual Safety Instructions • Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. • To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps. • To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
IPF-2002L User Manual Contents 1. PRODUCT SPECIFICATION..................................................................................................5 2. PACKAGE CONTENTS .........................................................................................................6 3. IPF-2002L FUNCTIONS.........................................................................................................7 3.1 Front Panel.....................................................................................
IPF-2002L User Manual 6.4 Audio Settings: ...............................................................................................................................................................22 6.5 Other Settings:................................................................................................................................................................23 6.6 Update ...................................................................................................................
IPF-2002L User Manual 1. Product Specification Voice Interface Call control protocol Voice compression Echo cancellation Voice Process Delayed (End to End) Flow of the average Other Support SIP(RFC-3261) or H.323 V4 or MGCP G.711 A/µ -Law, G.723.1, G.729A/B/AB G.165/G.167 16ms Differential input/Differential output < 100ms 14K(G.723.1) ~ 51K(G.729) BPS Silence Suppression, VAD, CNG, Acoustic Echo Cancellation, Jitter Buffering, DTMF tone detection, E.
IPF-2002L User Manual 2.
IPF-2002L User Manual 3. IPF-2002L Functions 3.
IPF-2002L User Manual 3.
IPF-2002L User Manual 3.3 Function Keys Keys Called Ans. Miss Phone IP Mask GATE IP SER .IP Hand Free SPD / HOLD REDIAL / MUTE VOLVOL + ENTER Function With handset hung, press this button to display the phone number of the last call placed. In addition, press【#】to dial this number. With handset hung, press this button to display the phone number of an incoming call. In addition, press【#】to dial this number. With handset hung, press this button to display the missed call number.
IPF-2002L User Manual 4. Hardware Installation: Prepare your Internet information, and then follow the steps below to install your IPF-2002L. ※ For the Cable ISP subscriber: Cable ISPs usually provide DHCP to its subscribers, and each time they only allow one user to logon. Therefore, most ISPs require their subscribers report the MAC address of their internet device to allow them to use the service.
IPF-2002L User Manual 4.2 Connection without a Router Plug one end of the RJ-45 cable to one of the LAN port on IPF-2002L, and plug another end to one of the LAN port of your HUB. Once “Ready for call” is shown on the screen, the hardware installation is completed. There is another LAN port available for you to connect to another internet device or to your PC.
IPF-2002L User Manual 5. Configure the IPF-2002L Using Keypad IPF-2002L can be configured with its keypad or on a web page.
IPF-2002L User Manual 5.1.2 Static IP Setting Please input the Static IP comes from your ISP, or the Private IP address, Subnet Mask, and Default Gateway IP address in your company. 1. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2002L, and then plug in the power. 2. Press 1234# (Hold the “#” key) Æ LCD shows【password】Æ Press 1234 and then press ENTER Æ LCD shows【network settings】. 3. Press ENTER Æ LCD shows【iptype】Æ press SPD/HOLD Æ Blinking cursorÆ Press 0 and then press ENTER.
IPF-2002L User Manual 4. Enable the STUN service to penetrate the NAT network when using SIP protocol. 【protocol settings】Æ Press ENTER several times Æ LCD shows【nat traversal】Æ Press SPD/HOLDÆ Press 4 (Enable STUN) and then press ENTER Æ Press ENTER Æ LCD shows【nat addr】Æ Input STUN server IP address (XXX*XXX*XXX*XXX, where X is any number or character) and then press ENTER. 5.
IPF-2002L User Manual 5.4 Other Settings: 1. Press 1234# (Hold the “#” key) Æ LCD shows【password】Æ Press 1234 and then press ENTER Æ LCD shows【network settings】Æ Press VOL – several times Æ LCD shows 【other settings】. 2. Configure user password: 【other settings】Æ Press ENTER Æ LCD shows【password】Æ Press SPD/HOLD Æ Input the new user password and then press ENTER. 3.
IPF-2002L User Manual 5.8 Exit Settings: If you want to exit the keypad configure mode without saving any changes, press REDIAL/MUTE several times until the LCD shows【Are You Sure?】. • • Press ENTER as Yes, IPF-2002L will reboot. Press REDIAL/MUTE as No, IPF-2002L will back to phone keypad configuration mode.
IPF-2002L User Manual 6. WEB Configuration: Start a Web browser, such as Microsoft’s Internet Explorer (IE) , and enter the IPF-2000’s IP address on the web browser. Address window . The IPF-2002L Web configuration page is accessed by entering an assigned URL, or by pressing the IP button from on the IPF-2002L front panel to display the IP address. The IPF-2002L login screen is displayed: The IPF-2002L web configuration password comes with two categories: User password and Administrator password.
IPF-2002L User Manual router ip dns dns2 address of the IPF-2002L in this field. With Static selected in iptype drop down list, please enter the router IP address of the IPF-2002L in this field. With Static selected in iptype drop down list, please enter the IP address of the DNS server in this field. With Static selected in iptype drop down list, please enter the IP address of the backup DNS server in this field. 6.
IPF-2002L User Manual service type service addr service id nat traversal nat addr nat ttl phone number account pin The default service type is common. For other requests, please find the service type in the drop down list. • Use H.323 protocol If the Use Service option is checked, please fill up the IP address or the domain name of the gatekeeper. If the Use Service option is unchecked, please fill up the IP address or the domain name of the voice gateway.
IPF-2002L User Manual register port signal port control port register ttl rtp tos rtp port local type call type dtmf up the password provided by ISR, card number, and “#”. For example 3185#. • With MGCP protocol used, enter the domain name of the EndpointID into this field. ※ With MGCP protocol is used, as requested by some system, please add the bracket with the domain name. For example, [voiptest.com]. According to used protocol, set as follows: • With H.
IPF-2002L User Manual signal keypad or RFC 28933 from drop down menu. If you can not dial the extensions, please set the dtmf as inband audio. 6.3 Phone Settings: Phone Parameter Values Fields use dialplan dial number dddcode iddcode iddprefix dddprefix local prefix Description Set whether use dial plan or use dial number by selecting the corresponding item in drop down list. • disable Do not use dial plan or dial number by selecting this option. • enable Enable the dialing plan.
IPF-2002L User Manual nonlocal prefix answer ring type forward number fwd poweroff fwd noanswer fwd always fwd busy With enable selected in innerline drop down list, please fill the prefix number for a backup setting 2, such as 57. Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the call auto or forward the call. To disable auto answer function, please set this parameter as 0. Set ring type by selecting corresponding option from the drop down menu.
IPF-2002L User Manual handset out speaker out Set the volume of handset output. The range is 1 to 26. Set the volume of speaker. The range is 1 to 26. 6.5 Other Settings: Other Parameter Values Field password super password sntp ip use daylight timezone Description Set the user’s password. Should be no longer than 16 digits. Set the administrator’s password. Should be no longer than 16 digits. Fill IP address of the time server here. Enable/Disable daylight by checking/unchecking this option.
IPF-2002L User Manual ※ With H.323 protocol used without using the gatekeeper or voice gateway, you can enter the IP address of another IPF-2002L in the phone number field (use “*” instead of “.”). For example, enter 192*168*1*21 for IP address 192.168.1.21.
IPF-2002L User Manual 7. Passing through the NAT/Firewall: When IPF-2002L works with NAT/Firewall, some of the following cases might happen: 1. With a valid account, IPF-2002L can not successfully register to the server. 2. IPF-2002L itself can make calls but is not able to receive calls. 3. One-way talk. One end can not hear any sound. It might be the NAT/Firewall issues in these cases. IPF-2002L supports two methods to allow SIP passing through the NAT/Firewall by deploying STUN or Outbound Proxy. 7.
IPF-2002L User Manual Figure below shows the possible usage ports for the IPF-2002L.
IPF-2002L User Manual 8. Registration Message Once the account is successfully registered on the IPF-2002L,【Ready for call】will shows on the screen, so does the time and date. If the registration is not successful, the LCD will display 【Logon Fail】or【Wait Logon …】. The possible reasons of the registration failure would be: • • Internet connection is fail. (Fail to acquire the IP address under the DHCP and PPPoE mode, or some IP configurations are wrong under the Static IP mode), Registration is fail.
IPF-2002L User Manual • Use speaker: When the phone rings, press ENTER button to pick up the call. Press Enter again to hand up the call. If you hear a busy tone after you dial, the other end is using the phone. Please hang up and make the call later. You can reach this number by pressing the REDIAL button on the phone. 9.3 Check the IPF-2002L Call Records 9.3.1 Check missed calls Press the MISS button to review any missed call. You can return a missed call by simply press #.
IPF-2002L User Manual 10. Appendix 10.1 IPF-2002L Keypad and Symbols Mapping Table: Number key Press once Press twice Press 3 times Press 4 times Press 5 times 1 1 . , ? ⁄/! 2 2 A/a B/b C/c 【 3 3 D/d E/e F/ f 】 4 4 G/g H/h I/i * 5 5 J/j K/k L/l 6 6 M/m N/n O/o # 7 7 P/p Q/q R/r S/s 8 8 T/t U/u V/v 9 9 W/w X/x Y/y Z/z * . 0 0 Space :⁄@ ;⁄- ’⁄& # Switch to upper/lower case 10.2 H.323 Web Configuration Exsample With H.
IPF-2002L User Manual • register port: Normally will be 1719. • signal port: Normally will be 1720. • control port: Normally will be 1722. • RTP port: Normally will be 1722. • local type: Choose account if not specified by the VoIP service provider. 10.3 MGCP Web Configuration Exsample With H.323 protocol used, please change the following parameters and leave the other setting as default. • use service: Check • service type: Choose common if not specified by the VoIP service provider.
IPF-2002L User Manual 10.4 How to Add a Prefix in Front of the Number • use dialplan: Select dialnum. • dial number: Enter the prefix you want to add. For example: 666. • dddcode: Blank. • iddcode: Blank. • dddprefix: Blank. • local prefix: Blank. • nonlocal prefix: Blank. 10.5 Some Troubleshooting Problem: Troubleshooting: LCD display down or disorder Unplug the power Æ Wait for 5 seconds Æ Plug the power back. LCD shows 【Please dial】, but the phone is unable to dial or hang up.
IPF-2002L User Manual 10.
IPF-2002L User Manual 33
IPF-2002L User Manual 34
IPF-2002L User Manual 35
IPF-2002L User Manual Los Angeles Office, U.S.A. Address:14235 Lomitas Ave. La Puente, CA 91746 TEL:+1-626-336-0369 FAX:+1-626-961-9114 Email:ussales@artdioinc.com Taiwan Headquarter Add:7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL:+886-3-5295000 FAX:+886-3-5295005 E-Mail:sales@artdio.com.tw Shanghai Office, China Add:No.8 775 Nong, Hang Dong RD., Shanghai China TEL:+86-21-64216757 FAX:+86-21-64206680 E-Mail:shsales@ artdio.com.