Voice Internet Phone Gateway User Manual IPC 1000 Series version：1.0 update date：2003/12/21 ARTDio Company Inc.
ARTDio IPP 1000 Series Safety Instructions Warning 1. Do not attempt to service or repair the product. Any servicing or repair of this equipment should be referred to qualified service technicians. 2. To avoid electric shock, do not put fingers, pins, wires, or objects of any sort into vents, or other openings in the equipment. 3. To avoid accidental fire, or shock, do not twist the power cord, or place heavy items on it. 4.
ARTDio IPP 1000 Series Table of Contents SAFETY INSTRUCTIONS ----------------------------------------------------------------------------------1 1.
ARTDio IPP 1000 Series 5-2.1 Assigning Trunk Group Access Code-----------------------------------------------------------------------------------19 5-2.
ARTDio IPP 1000 Series 6-3 Advanced ------------------------------------------------------------------------------------------------------------------------46 6-3.1 General ---------------------------------------------------------------------------------------------------------------------46 6-3.2 Numbering Plan -----------------------------------------------------------------------------------------------------------47 6-3.
12.
ARTDio IPP 1000 Series 1. PREFACE IPP is the latest in communication technology, combing PBX and VoIP functions. The system enables no cost telephone and fax communications for significant saving of operations costs. The system is easy to install, reliable, and is capable of multiple applications. 1-1 PBX Function： Extension to extension： The IPP provides the same inter-office communications as an advanced PBX, accommodating 12 extensions, numbered 11-22.
ARTDio IPP 1000 Series 1-2 ADDITIONAL IPP FEATURES Transit-in Call for Remote Use： When away from home or office, you may call into your IPP unit to connect with the IP network. Call Forward Feature： Provides a follow-me service. You can receive calls via any IPP unit in the local area you are in. Support T.38 Fax Relay： IPP provides fax over IP. Just as with voice communication, the unit can be configured to transit a fax to any designated IPP unit around the world.
ARTDio IPP 1000 Series 2.
ARTDio IPP 1000 Series 3. PANEL FEATURES 3-1 FRONT PANEL The IPP Series VoIP Gateway is a 19 inch modularized unit. Each unit has 2 Ethernet ports, 1 console port, LED indicators, and, SMDR call recording port (for comprehensive calling records). Front Panel- 3-2 4FXO + 12 FXS ports REAR PANEL The IPP Series rear panel consists of only a fan vent, and re-set button (for service technician use only) 3-3 MODULES The IPP incorporates two modules：4 FXO + 4 FXS、8 FXS.
ARTDio IPP 1000 Series 3-3.1 INDICATOR DESCRIPTION LED Label 10/100 Ethernet Link/ACT Port Information Device Indication On Flash 100Mbps On Off LOOP/ RING On OUT (FXS) Flash LOOP/ RING On IN (FXO) Flash PWR On ALARM On CPU/ACT On Flash On TIME SRVR Flash Off A.
ARTDio IPP 1000 Series 4. BASIC INSTALLATION 4-1 HARDWARE CONNECTIONS 4-1.1 Connect Power and Telephone Lines 4-1.
ARTDio IPP 1000 Series 4-2 CONFIRMING and/or CHANGING REGION ID If you are installing your IPP unit in the default region, you may skip this procedure. The default region is printed on a label on the shipping box (see example below). If you are installing the unit in any region other than that specified on the label, you will need to re-configure the IPP unit to the correct Region ID.
ARTDio IPP 1000 Series Required Information IP Environment Static IP Public IP address Private IP address Dynamic IP Address (DHCP) PPPoE IP address Subnet mask Default Gateway It is recommended that you obtain an IP address from MIS staff in order to prevent an IP conflict. IP address Subnet mask Default Gateway It is recommended that you obtain an IP address from MIS staff in order to prevent an IP conflict.
ARTDio IPP 1000 Series 4-2.3 SETTING THE WEB PAGE PASSWORD Before entering the WEB Management Page first set the password to prevent unauthorized use. The password can be 1-6 letters or digits, for example ‘123’. The IPP series requires a password otherwise the web management interface cannot be used. Use the console to set the password： IPP >enable IPP #configure Enter configuration commands, one per line. End with CNTL/Z IPP (config)#password web_write password 123 IPP (config)#exit 4-2.
ARTDio IPP 1000 Series Setting phone number on web page：/ BASIC / My Phone Number In the field ‘My Phone Number’, will appear the country code corresponding to the entered Region ID. Country Code：Enter your country code in the “Country Code” Area Code：Enter your area code in the Area Code field Phone Number：Enter your local phone number in the Phone Number field Click ‘Apply’ at the top right of the page. Select ‘Warm Restart’ in the System Restart field drop-down box. Click ‘Apply’.
ARTDio IPP 1000 Series 5. SETTING FUNCTIONS 5-1 Inter-System Calls With the IPP Series, you can call other IPP units, and connect to the IPE system.
ARTDio IPP 1000 Series Parameters for example above Setting Place: Taipei IPP Place: USA IPP Telephone Number 886-2-8226-8888 1-644-1234567 Extension Number 11-22 11-22 IP Calls Access Code # # Dialing Example (from Taipei IPP unit)： Taipei extension 11 calling Taipei extension 22：Extension 11 pick-up the receiver, dial 22 Taipei extension 11 calling USA extension 22：Extension 11 pick-up the receiver, dial #1644123456722# Dialing Example (from USA IPP unit)： U.S. extension 11 calling U.S.
ARTDio IPP 1000 Series Select CHANNEL\CONFIGURATION to bring up the following page： 1. Select Channel in the ‘Channel’ field drop-down box 2. Select extension number (11-22) in the ‘Phone Number’ field drop-down box 3. Click ‘Apply’ 5-2 CALLING OUTSIDE LINES Each FXO can be assigned to one of two trunk groups. All in-coming lines can be assigned to one trunk, the other trunk being inactive. Any extension can work off either trunk group by dialing the appropriate ‘Trunk Group Access Code’.
ARTDio IPP 1000 Series 5-2.1 Assigning Trunk Group Access Code Select the ‘ADVANCED / NUMBERING PLAN’ icons on the Web Management page. Assign the trunk group access codes in the fields： Trunk Group1 Access Trunk Group2 Access In the example above the Access Code for Trunk Group 1 is ‘9’, and the Access Code for Trunk Group 2 is ‘8’, for any extension.
ARTDio IPP 1000 Series 5-2.2 Assigning In-Coming FXO line to a Trunk Group Select ‘CHANNEL \ CONFIGURATION ‘ on the Web Management Page Select Group 1 or 2 in the ‘Trunk Group ID’ field at the bottom of the page, Click ‘Apply’. In the example below, Channel 3/1 has been assigning to Trunk Group 1.
ARTDio IPP 1000 Series Call Transfer Dialing Method Destination Transfer Procedure Example Internal Extension Flash button + extension 14 Another IPP Extension ‘*’ + IPP unit tel. number + Extension + ‘#’ Any IPH/IPC unit ‘*’ + IPP unit tel. number + ‘#’ *8226336814# (82263368 is IPP unit tel. number，14 is Extension) *82263368# (82263368 is IPP unit tel.
ARTDio IPP 1000 Series 5-5 Call Forward Any IPP extension can forward a call to： Any extension on the local IPP unit Any other IPP extension Any IPH/IPC unit FXS port Any IPE FXS access port via IPN Any Off-net Forward phone number Setting Call Forwarding Destination.
ARTDio IPP 1000 Series Dialing Procedures Parameter Control Forward To： Inter Office Local IPP Ext. Any IPP unit Any IPP unit Any IPE unit via IPN Offnet To： Any phone number in the Call Forward, ‘Offnet To’ field 5-6 Command Select “Enable” Extension # Local IPP phone number + Ext. Any IPP unit phone number + Ext.
ARTDio IPP 1000 Series 5-7 Speed Dial The IPP series has a speed dial memory capacity of 100 phone numbers. The phone number can be set from any extension. Setting the speed dial access code： Select ‘ADVANCED \ NUMBERING PLAN’ on the Web Management Page. In the access code section enter a speed dial access code (0-99) in the ‘Speed Dial’ field.
ARTDio IPP 1000 Series Setting the speed dial phone number： Select ‘BASIC \ SPEED DIAL’ on the Web Management Page Enter the desired number(s) in the ‘Index’ field Click ‘Apply’ 25
ARTDio IPP 1000 Series 5-8 VoIP Calls Budget Control IPP series units operate under the G.729AB protocol with voice packets of 40ms with each voice line using a bandwidth of 12K bps. Thus with the full capacity of IPP series’ 12 lines, the requirement would be 144 bps (for voice only, not including any other data flow). Therefore the VoIP volume must be limited to accommodate your system’s bandwidth.
ARTDio IPP 1000 Series 5-9 Outbound Transit Calls The IPP series is capable of forwarding calls from IPH/IPC/IPE series units to local PSTN. As the transferring unit must pay for all local charges, the sending unit must be listed in the ‘Permission List Of Outbound Transit’. In the following example we see the routing of an Outbound Transit call originating in U.S., and being transited through s IPH unit in Taipei.
ARTDio IPP 1000 Series 5) Select ‘ ADVANCED \ TRUNK GROUP’ on the Web Management Page 6) In the ‘Remote Access’ field drop-down box select ‘True’ 7) Click ‘Apply’ 8) Select ‘BASIC \ GENERAL’ on the Web Management Page 9) In the ‘Configuration’ section select ‘Enable’ in the ‘Transit Call’ field drop-down box 28
ARTDio IPP 1000 Series 10) Click ‘Apply’ 5-10 Inbound Transit Calls Incoming calls to IPP unit can be transferred to IPH/IPC/IPE, and IPP unit FXS ports. In the following diagram, a IPP receives, and transfers an in-coming call to IPE. The outside caller dials the IPP unit’s phone number, and when he hears the greeting dial, # + inbound transit password + #111# (111 being the IPN ID for IPE).
ARTDio IPP 1000 Series 886-2-26951111 Carrier Carrier IPN ID 111 IPN IPE 886-2-8226-8888 1-111-1234567 IP IPP IPP Taipei U.S. … x11 … IPH x22 x11 x22 886-2-2955-3368 Setting the Inbound Transit Password： 1) Select ‘BASIC \ INBOUND TRANSIT’ on the Web Management Page 2) Enter password (up to 8 digits) in the ‘Add Password’ field 3) Click ‘Apply’ 5-11 INTER-CONNECTING WITH OTHER IPH/ IPE UNITS IPH / IPC series and IPE units can transfer calls directly to any extension of IPP units.
ARTDio IPP 1000 Series 886-2-26951111 Carrier Carrier IPN ID 111 IPN IPE 886-2-8226-8888 1-644-1234567 IP IPP IPP Taipei U.S. … x11 … IPH BJ x22 x11 x22 8610-2955-3368 5-12 SYSTEM FUNCTION 5-12.1 Auto Attendant (Built-in DISA) The IPP series has an auto-attendant function to receive in-coming FXO calls. This function does not engage in-coming IPP and IPE IP calls. Programming the Auto- Attendant： The unit is programmed for 5 different greetings of up to 1 minute each.
ARTDio IPP 1000 Series Auto-Attendant Recording Commands 1. Pick up the phone, listen for dial tone, dial ##9999 after hearing confirmation response of two beeps: 2. Record greeting 1, dial 991* Æ begin recording, dial # Æ when recording is finished 3. Save greeting 1 recording, dial 9# Æ dial # after hearing confirmation response of two beeps 4. Record greeting 2, dial 992* Æ begin recording, dial # Æ when recording is finished 5.
ARTDio IPP 1000 Series 5-14.1 Create a Barring Class 1. 2. 3. 4. 5. Select a barring class in the Class Entry in the ‘Class Information’ field and click the “Select” button. Assign a name for the class: enter the name in the ‘Class Name’ field and click the ‘Add Name’ button. Add an attribute to the class. You can select either Deny or Accept and click the ‘Add Attr’ button. At this point, you have successfully selected a barring class and have assigned it an attribute.
ARTDio IPP 1000 Series Example 4： Assuming the device is located in Tokyo (Japan), the setting shown below only allows local calls. Long distance (0) or international (001) calls would not be allowed.. However, Shanghai (China) is allowed as it is included in the exception table. Attribute ACCEPT: Barring Table: 001 0 Exception Table: 0018621 5-14.
ARTDio IPP 1000 Series 5-15 CALLING RECORD SMDR All calls through the IPP series units via FXO ports will automatically generate a call detail record, as seen in the example above. With additional software this record can be saved for purposes such as billing as it details the number called, and the time of connection. The function can also be used in real time to check if an incorrect number has been dialed.
ARTDio IPP 1000 Series 6.
ARTDio IPP 1000 Series 6-1.
ARTDio IPP 1000 Series 6-1.2 Inbound Transit Section Item Field Password For Maximum Inbound Transit Entered Entries List Add Passwords Delete Passwords Description Default Maximum number of entries (Read Only) 32 allowed. Number of entries of password (Read Only) 0 entered. List of entries. (Read Only) None Add passwords. A maximum of four sets of None passwords can be entered at the same time. Passwords must be 1-8 digits. Delete password.
ARTDio IPP 1000 Series 6-1.3 Outbound Transit Section Item Field Permission List Maximum Of Outbound Entered Transit Entries List Set Entry Delete Entry Clear Statistics Description Default Maximum number of entries allowed (Read Only) 64 Displays the number of phone (Read Only) 0 numbers that have been entered. Displays all phone numbers permitted to transit. None (Read only) 1) MAC Address: MAC address of permitted device. 2) Phone Number of permitted device.
ARTDio IPP 1000 Series 6-1.4 Off-net Forward Section Item Field Permitted Phone Maximum Numbers for Offnet Forward Entered Set Entry Delete Entry Clear Statistics Description Default Maximum number of entries allowed for off-net 32 forward calls. (Read Only) Lists all devices permitted off-net transit, and their 0 call attempts/duration (Read Only) Set permitted phone numbers for off-net forward calls. Delete phone numbers from off-net forward calls.
ARTDio IPP 1000 Series 6-1.5 Speed Dial Section Item Field Description Default Speed Dial Configuration Total Entries Entry List The maximum entries that can be set Page： 1-5 Index：speed dial index Speed Dial Number：Phone number Index：speed dial index Enter index number to be changed. Enter new phone number and click ‘Apply’.
ARTDio IPP 1000 Series 6-1.6 Barring Class Section Item Field Description Class Information Class Entry Select barring class from ‘Class Entry’ field drop down box. Click ‘Select’.
ARTDio IPP 1000 Series Default Section Item Field Description Class Control Class Attribute The class attribute can be set to either “Deny” or “Accept”. Both attributes have a barring table and an exception table. Each class contains only one attribute. DENY: Denies all numbers except those specified in the exception table. The barring table does not need to have elements because “Deny” in general is used to bar all numbers except those found in the exception table.
ARTDio IPP 1000 Series 6-2 IP Settings 44
ARTDio IPP 1000 Series Default Section Item Field Description IP Settings IP State Method of obtaining: Manual: Entered by user (Static IP) Auto(DHCP): Assigned by DHCP server PPPoE: Assigned by PPPoE of ISP Manual Current Setting Displays the configured IP address, subnet mask address, and default gateway. (Read only) 192.168.0.2 255.255.255.0 192.168.0.1 Change To Enter the IP address that will be used after next restart, Including: 1. IP Address 2. Subnet Mask Address 3.
ARTDio IPP 1000 Series 6-3 Advanced 6-3.1 General Section Item Field Description Default Flash Button Flash Time 200 msec Touch Tone (DTMF) Duration Set the flash time duration in seconds. Select an entry from the ‘Flash Time’ field drop-down box. Sets the DTMF duration. Select an entry from the ‘Duration’ field drop-down box. Select an entry from ‘Inter-digit time’ drop down box. Sets minimum time between in-coming calls. Select an entry from the ‘Line’ field drop-down box.
ARTDio IPP 1000 Series 6-3.2 Numbering Plan Section Item Field Description Default Access Code IP Call Auto Learning Will automatically learn IP calls. Enter an access code in the ‘IP Calls w/Auto-learning’ field, Click Apply. IP Call Enter an access code in the field, Click Apply.
ARTDio IPP 1000 Series 6-3.3 Trunk Group Section Item Field Description Default Group1 Member Remote Accessible 4/1，4/2，4/3，4/4 False Group2 Member Remote Accessible Assignment of in-coming line to trunk group 1 Permits Transit Call for group. In the ‘Remote Accessible; field drop-down box, select ‘True’, or ‘False’ , Click Apply. Assignment of in-coming line to trunk group 2 Permits Transit Call for group. In the ‘Remote Accessible; field drop-down box, select ‘True’, or ‘False’ , Click Apply.
ARTDio IPP 1000 Series 6-4 Channel 6-4.
ARTDio IPP 1000 Series 6-4.2 Configuration Section Information Item Field Description Channel Phone NO. Select channel/extension to be configured 1/1 Select local extension in the ‘Channel’ field drop down box, click ‘select’. Displays extension’s FXO or FXS designation (Read Only) Select port state, ‘Enable’ or ‘Disable’ Enable Displays extension’s state ‘Enable’ or ‘Disable’ Displays the maximum number of devices the T.38 2 protocol can support. Displays the number of devices the T.
ARTDio IPP 1000 Series 6-5 Phone Book Section Item Field Phone IP Search Phone Number Phone Book Add Phone Book Delete IP1/Port IP2/Port Phone Number IP/Control Port Phone Number Delete All Static Maximum Entered Entries List Description Default None Enter the phone number to find the IP address Click ‘Apply’ Indicates the IP address is Public. (Read Only) Indicates the IP address is Private. (Read Only) Enter the phone number for Phone Number listing.
ARTDio IPP 1000 Series 6-6 Access Code 52
Section Item Field Outgoing Call Access Code Carrier Selection (International) All the access Maximum codes could be dialed Entered (International) Entries List Add Entries Delete Entries Outgoing Call Access Code Carrier Selection (Long Distance) All the access Maximum codes could be dialed Entered (Long Distance) Entries List Add Entries Delete Entries Local Call Exclusion Maximum Entered Entries List Add Entries PBX CO Line Access Manual IP Learning Delete Entries Codes ARTDio IPP 1000 Series
ARTDio IPP 1000 Series 7. Special Applications 7-1 Using NAT Via Private IP IPP can be configured as a private IP address and inter-connected with other IPH/IPE units. Carrier Carrier WAN side (Public IP) WAN side (Public IP) IP IP Sharing LAN side IP Sharing LAN side Phone Line Ethernet Phone Line IPP (Private IP) IPH (Private IP) PC (Private IP) PC (Private IP) Architecture with IP sharing device 7-1.
ARTDio IPP 1000 Series 7-1.2 Tested IP Sharing Devices Although the IPP unit works with most commonly used IP sharing devices, there are still some devices that have compatibility issues and will not work with the IPP unit. The Following table lists the IP Sharing devices that have been tested and are known to work with the IPP unit. Type Brand Stand Alone D-Link SMC SOHOmate Corega Cisco Linksys SOHOware GemTek TREND DI-704 7004BR HIP-120E BAR SW-4P 1600 Software Version 2.50 build9 R1.86 1.
ARTDio IPP 1000 Series 7-1.3 IP Sharing Devices Not Recommended The following IP Sharing devices have been tested and have been found not to work with the IPP unit. Type Brand Software Version Model Stand Alone 3Com 3CRWE50194 HomeConnect Accton WildFire Software Ositis Software WinProxy Based Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows NT4.0 7-2 Test Result Incompatible Linux 2.2 4.
ARTDio IPP 1000 Series 8. FILE MANAMEMENT 8-1 File Type File HFIPPX.CFG HFIPPX.GT1 HFIPPX.GT2 HFIPPX.GT3 HFIPPX.GT4 HFIPPX.GT5 HFIPPX.RUN File Type System Configuration Greeting #1 Greeting #2 Greeting #3 Greeting #4 Greeting #5 RUN File Description System Configuration Greeting Greeting Greeting Greeting Greeting Software 8-1.1 File Update Using FTP Preparing the update firmware 1. 2. 3. 4. 5. 6.
ARTDio IPP 1000 Series 2. Selecting ‘Connect’ will synchronize the PC and IPP systems. A successful connection will call up the Gateway File. 3. Download software to PC hard disc, Select ‘RUN’ click ‘Upload’ at the top of the page. Note：The updated file must be the same name as the original gateway file, for example: hfIPPx.run).
ARTDio IPP 1000 Series 4. Select ‘Overwrite’ 5. After selecting ‘Overwrite’, check to insure the time and date are the same. Return to the Web Management Page, select ‘Cold Re-start’ in the ‘Re-start’ field drop-down box. The update is complete. Note：To confirm the update has been successful go to Web Management Page, ‘BASIC’, and see that the ‘Software Version’ field has changed.
ARTDio IPP 1000 Series 9. NETWORK MANAGEMENT 9-1 Use Of The System Console 9-1.
ARTDio IPP 1000 Series 9-2 Use Of The Web Management Page Use console to configure IP information and open the web page using the configured IP. 9-3 Management Via telephone Pick-up the phone, and listen for the dial tone. Dial ＃9999. When the three beeping tone signal is heard, then the item numbers can be dialed. 9-3.
ARTDio IPP 1000 Series 10. INTER-CONNECTION VIA IPN When IPP is configured as a IPN IP and port number, the IPP will join the IPN group. IPN must be configured as the MAC and phone number of IPP.
ARTDio IPP 1000 Series 10-2 IPP Setting IPN IP 63
ARTDio IPP 1000 Series 10-3 IPP WEB PAGE Open the web page to confirm the setting is working.
ARTDio IPP 1000 Series 11. Specifications Number of ports 4 FXO + 12FXS FAX relay FXS interface FXO interface Connectors Voice compression Silence suppression Echo cancellation Jitter buffer Gain control Packet time Transport protocols Call control protocol Phone book T.30/T.38 Transport protocols Loop start, 2 wire IDC connectors G.711/G.729AB VAD, CNG G.165/G.
ARTDio IPP 1000 Series 12. Appendix 12-1 List of Region ID By Country ID NO. Country ID NO. Country ID NO. Country ID NO.
