Use and Care Manual
COMMON CONCERNS
Handmade rugs may have slight variation in design, color, and size (3%-5%) which are not considered defects. Machine woven rugs may
have slight variation in size (up to 2%) which are not considered defects.
Shedding is considered normal and will vary depending on the construction and content. Shedding will usually subside over time,
although some rugs may have mild shedding for the lifetime of the rug. It typically takes 20-25 vacuums at a minimum (depending on
foot trac) to curtail shedding. Hand tufted rugs will have the highest shedding, while machine woven rugs have the lowest shedding.
Wool and viscose have the highest shedding, while polypropylene, olen, polyester, acrylic and nylon have the lowest shedding.
Sprouting is a normal part of the break-in process where loose yarns are pulled up above the surface of the rug. This is considered
normal and will vary depending on the rug construction and content. To remove sprouts, use scissors to carefully trim the sprouting
yarn even with the pile. Do not pull sprouts out of the rug, as this causes additional sprouting and damage. Hand hooked rugs will have
the highest sprouting, while machine woven rugs have the lowest.
Because rugs are rolled for shipping and storage, they may have creases or curling when rst unrolled.
Creases should disappear within a week or two when the rug is laid out at. Reverse rolling the rug overnight will help to release
creases.
Dyes, yarns, backing and packing material all have natural odors that are sometimes magnied after being sealed for shipping and
storage. Odors should dissipate within a week once the rug is removed from the packaging.
The colors in your rug will fade with time, even if the material is fade resistant. Direct sunlight will cause faster fading than indirect
sunlight. Rotating your rug every 3-6 months will distribute the fading more evenly over the rug which reduces the appearance of
fading. Jute and Wool will fade the fastest. Polypropylene and olen are the most fade resistant materials because they are solution
dyed. Polyester, acrylic and nylon also fade much more slowly than natural materials.
Design, Color & Size
Shedding
Sprouts
Creases
Odor
Fading