User Guide

ARTS PDF Workshop User Guide
Troubleshooting
5.2. Forum
Are you having a problem that you can’t find in the Frequently Asked Questions? Then
perhaps you’ll find it on the ARTS PDF Forum. Visit the ARTS PDF Forum on our website
at
http://forum.artspdf.com.
5.3. Updates
To ensure you are up-to-date with the most recently released bug fixes and new
features; check that you have the latest version of ARTS PDF Workshop installed.
To check if your version is the latest:
1. Start Microsoft Excel.
2. On the ARTS PDF Workshop toolbar click on Run ARTS PDF Workshop.
3. Click on the About button.
4. Choose Product Info and click Updates.
5.4. Maintenance
At times ARTS PDF will release updates that may include significant enhancements to
the product. It is recommended that you take up annual maintenance to be entitled to
free upgrades (whether it be minor or major release versions) over a period of 12
months from the initial purchase. Annual Maintenance also entitles you to priority phone
and email support.
Annual maintenance can be purchased at the same time you buy the associated product
from your ARTS PDF reseller. If you wish to renew a subscription, or if you wish to
purchase a subscription for a product you already own, please contact your reseller or
ARTS PDF directly at
[e-mail]
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