Important Safety Instructions Before operating this machine, please read the entire manual thoroughly. This unit is designed to be used as surveillance appliance for transporting sounds and images to and from other locations across various interconnects. The manufacturer designed, built, and tested this product for use indoors, using nominal local voltages.
About This Document This manual is intended for administrators and users of NetCam 8001 Network Camera. The manual includes instructions for installing and using the product on your network. Any previous experience of networking will be of use to the reader when installing and using this product. With knowledge of IP networking, router, firewall, UNIX/Linux-based systems would also be greatly helpful for installing and operating the system.
Contents The Package Contents .............................................................................................................. 6 1. System Requirements ........................................................................................................... 7 2. Introduction............................................................................................................................ 8 The Benefits..................................................................................
User List: ................................................................................................................ 34 User Setting:........................................................................................................... 35 Network:...................................................................................................................... 36 IP Assignment ........................................................................................................
The Package Contents T hank you for choosing the Asante products. NetCam 8001 is a very competitive Pan Tilt(Digital Zoom) Network Camera system. It is to plug into Ethernet jack with plug-n-play fashion to allow you to delivers clear and sharp image to any browser on the Internet. The NetCam 8001 PT(Z) Internet Camera is provided with the following accessories. Please contact your dealer if any one of the following is missing.
1. System Requirements NetCam 8001/P/W PT(Z) Internet Camera Internet Environments LAN 10/100M Ethernet Wireless LAN 802.11b or 802.11g Monitor System Requirements OS support Windows 2000 Professional SP4, XP Home SP2 Browser support Internet Explorer 6.x or later Hardware CPU: Pentium 4 2.4 GHz or later Memory: 256 MB (512 MB recommended) VGA card resolution: 800 x 600 or higher ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc.
2. Introduction The NetCam 8001 PT Network Camera is a combined Network Camera and Pan/Tilt device. It plugs directly into an Ethernet network and delivers clear and sharp surveillance video/images to any Internet browser via Ethernet or IP network. The NetCam 8001 includes its own, built-in Web server that enhances traditional surveillance systems by distributing monitored images over a secure intranet network.
Cost effective - NetCam 8001 can deliver quality image/video over prevail broadband IP networks such as DSL/cable or any Ethernet which is majority of worldwide Internet infrastructure. The load or overhead to bring this IP surveillance is very cost effective. There is no additional hardware of software are required. Open System - The NetCam 8001 generates high-quality pictures in standard JPEG, MPEG4 and up coming H.264 format that can be viewed using any standard Web browser technology.
3. Product Description Please do read the following information to familiarize with NetCam 8001 before you start to install and use it. Front View o Link Indicator The Network Link LED shows steady, flash or off during normal operation end depend on setting. o Event Indicator The Event Link LED shows flash green during detecting moving object or alarm is triggered. Rear Panel o Wireless Antenna Antenna is default to NETCAM 8001W model only.
Tripod Mounting The NetCam 8001 is supplied with a screw hole for tripod mounting. The screw hole is located on the base of the unit, as shown below. The base plate of the NetCam 8001 is similar, but is supplied with a ceiling or wall mounting plate instead of the tripod screw hole. Wall Mounting the NetCam 8001 Ceiling Mounting the NetCam 8001 The NetCam 8001 is designed exclusively for ceiling/wall mounting and a special mounting plate is supplied for the purpose.
Audio/Video Output Plug the AV converter into the audio/video output. The yellow RCA female plug is for video output. The white RCA female plug is for audio output. Video output Audio output LAN Socket Connect the LAN cable into the LAN socket. LAN socket External alert bus (DI/DO) For more information about DI/DO, refer to Attachment A.
MIC External alert bus Reset Link LED and Event LED 1. Link LED: The green LED lights up when you transmit images after turning on the camera. 2. Event LED: The green LED flashes when motion or alert detection is implemented after you turn on the camera. Focus knob You can rotate the focus knob clockwise or anticlockwise to acquire the sharpest image. This is not recommend to change unless you can not focus the image. Focus knob ©2007 Asante Networks Inc., All rights reserved.
4. Installing The System Before connecting the hardware 1. Please be aware of that it is required to connect a PC and NetCam 8001 on the same IP network or same Ethernet switch or hub for easier set up. 2. By default, NetCam 8001 is set at 192.168.0.20 private IP address. 3. Or you may use “IPFinder.exe” software come from CDROM alone with document and search available or multiple NetCam 8001 on your network. Wiring the Product Connecting the hardware 1.
3. External Alarm DI/DO connector – Please refer appendix A. 4. Reset button is to reset the system back to manufacturing default setting. 5. Connect the power cable to the power supply connector and connect it to the main power supply. a. Upon connect the power, Pan/Tilt camera will pan back to start position and Event indicator will show green. 6. If Ethernet has traffic pass through, the Link indicator will be flash. You can now access the NetCam 8001 directly from your browser, as described below.
View or set up device via browser System Requirements o o o o o o Windows 2000 Professional SP4 or XP Home SP2/Profession 256 MB Memory Ethernet/WLAN Internet Explorer 6.x or above VGA resolution: 800 x 600 or above CPU：Pentium 4 2.
some limitations. Using the Port Forwarding, you can make local computers or servers available to the Internet for different services (for example, FTP or HTTP), to play Internet games (like Quake III), or to use Internet applications (like CUseeMe). Port Forwarding is designed for FTP, Web Server or other server based services like IP Camera web server. Once port forwarding is set up, requests from the Internet will be forwarded to the proper server.
3. Verify Internet browser security. Click menu “tools” and “Internet Options” . Continue click tab on “Security” and press the button on “Default Level”. If your browser is being set into “Medium”, then you may close all pop-up windows meaning you should be able to access video without any blocking. 4. Verify ActiveX Setting : Click IE browser’s “tools” menu, and “internet Options”. Select “Security” and click “Customer Level” then you should see “Security Setting” pop up.
5. Verify Window Firewall Setting. Click Control Panel and Window Firewall. If the setting is ON, then the IP video may be blocked but in normal case the Windows may ask if you want to unblock for temporary. It is not recommend to turn off firewall permanently in order to view the video. It is totally user’s decision to change this setting. HTTP is the transport which normally allow in Window Firewall. 6. “tools” and “Internet Options” .
Use Internet Explorer (IE) Browser 1. Start a new IE browser 2. Enter NetCam 8001 IP address and enter default username “root” with a default password “root”. 3. You should be able to observe NetCam 8001 control panel and video. If video can not be observed, then you may be blocked by your firewall or router. In case of this, please select HTTP as streaming options which is the most popular available streaming transportation and open ports for most network environment. ©2007 Asante Networks Inc.
©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 21 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
5. The Basic Operations Web Control Features Descriptions Main Page Video Camera product’s main page display the video streaming from camera or video server using TCP, UDP or HTTP transport to streaming the video to viewer, where Under the video frame, there is text message showing source streaming is presented at 4 different resolutions of video format.
Streaming: Video Streaming Protocol a. UDP (User Datagram Protocol) UDP is non-flow control protocol and it is good for real time video voice application. However, the UDP packet will no guarantee of delivering and re-transmit if UDP packet loss due to the network or intermediate IP network node congestion or service disruption. b. TCP (Transmission Control Protocol) Unlike UDP, it has flow control it will guarantee of delivering by giving buffering and retransmit mechanism.
Camera Control Panel Camera control panel offers capability of managing camera from Pan, Tilt, Preset position, or auto Pan. The camera control wheel is able to manage the direction, speed of pan and tilt, and display “alert message” Control wheel: With Up, Down, Left and Right directional button to allow you to adjust the direction. Center button: Home position and calibration. Speed : Scale from 1 to 7. 1 is the slowest one and 7 is the fastest.
Tour : Device could be arranged by automatically “touring” each “preset location” with still stand at that location for a dwelling timer. The timer is configurable. Procedure describes as follow: 1) Select SET, a sub window will popup 2) Select Location Number from sub windows and enter the position name. 3) Control camera wheel to desire location for this position identity 4) Click “Update” and “exit”. 5) You may test by select number on control panel and press “go”.
6.Setting Page System : System Info Device Name - Any Device Name should be entered without any space. MAC address – Network Camera/server Ethernet Media Access Control (MAC) address. IP address – Network Camera/server Internet Protocol (IP) address.
OFF: Turn off the LED System Log : Network Camera/server system log Administrator can understand the usage on this device including ON and OFF device, streaming viewer, Login users and time. Video/Image : Video image configuration Vide/Image: 3GPP To view the camera image using a 3G cellular phone, click Enable to enable the 3GPP mode. (Note: When the 3GPP mode has been activated, all relevant parameters are set automatically and cannot be changed. .This is for the reason of compatibility).
4. The camera has a fixed IP address. 5. The 3GPP mode is activated. Example : Nokia N71. Follow these steps to set up your 3G viewing function. ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 28 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
Vide/Image: Video Format You can select MPEG4 or MJPEG as the video format. It is recommended to select MPEG4 for real-time browsing to optimize the bandwidth. MJPEG is a good choice for the best resolution when video recording is required for collection of evidence. Video Image: Video Resolution Generally speaking, selection of resolution is depending on the bandwidth of the network you can afford. This product offers different selections for video/audio settings.
Video Image: Frame Per Second (FPS) Frame per Second (FPS): Frames per second to stream on the network NTSC have 30, 15, 10, 7, 6, 5, 4, 3, 2, frame rates selection PAL have 25, 12, 6, 5, 4, 3, 2, 1 frame rates selection Video Image: Video Quality Video quality subjects to be determined by the quality of each image frame or quality of consecutive video motion which we offer. When you select this, the bandwidth will be variable bit rate and depends of the motion changing.
Fix Quality: Device will perform best effort in the quality level of 1. 2. 3. 4. 5. Best Better Normal Fast Fastest Fix Bit Rate: This device offers 15 different rates, Higher the bandwidth you select, the better and smooth video quality will be delivered. This is a constant bit rate quality which the video will be within the range of bandwidth you select. ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc.
Video Image: GOP (Group Of Pictures) GOP provides users with the function to set the pages of the I Frame and P Frame to be transmitted in the MPEG4 mode. Basically, the I Frame page contains the entire picture and needs higher bandwidth, while the P Frame page only contains the parts that are different from the I Frame and needs lower bandwidth. Hence, when you need to transmit the pages without disruption in a normal network environment, you can set up a higher GOP.
Audio: Audio Setting: Audio Raw Format: Audio Codec (No or 16bit PCM) ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 33 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
User Setting User List: Add – Add user by setting Username, Password, and Privilege. A table for user privilege format: ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 34 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
User Live View System Setting Video Setting 3GPP Audio Setting Date / Time Setting User Setting Network Setting Wireless DDNS setting PPPoE setting Streaming UPnP SMTP SAMBA Notification IP Filter setting Event Setting schedule setting event server trigger setting Motion Setting Firmware Upgrade Factory default Administrator v v v v v v root v v v v v v v v v v operator v v v v v v v v v v root v v v v v v viewer v Delete: Remove current user. Please note that “root” user can not be removed.
Network: IP Assignment DHCP: Dynamic Host Configuration Protocol. Default is OFF. Factory preset IP address as 192.168.0.20. DHCP setting will issue DHCP request to any available DHCP server in your network environment. On the return, you will receive a “legal” IP address, Subnet mask, Default gateway, DNS 1, DNS 2: DNS: system can not run without a correct DNS, particular to the SMTP mail, and DDNS service.
From the AP information table, you can find out the SSID, Mode, Channel, Encryption, Quality, and MAC address, where SSIS is the only item you need to select to configure network wireless setting. Encryption is required to be identical to AP encryption setting. Please consult your IT manager to acquire the Encryption Key information and at least one key is required. Mode: Infrastructure: WALN Infrastructure I sunder WLAN AP or bridge AP network mode.
WORKSTATION 1 WORKSTATION 2 AdHoc networking mode 2. AdHoc: Point-to-point networking mode This camera connects to other wireless devices via a wireless network when it is in the AdHoc point-to-point networking mode; i.e. the product connects to other devices equipped with built-in wireless connection function without the need to access from any AP. Note: Where no IP address is assigned from the DHCP server, the system will set the Link-Local Address automatically.
Shared Key Authentication Shared key authentication relies on the fact that both stations taking part in the authentication process have the same "shared" key or pass phrase. The shared key is manually set on both the client station and the AP/router. Three types of shared key authentication are available today for home or small office WLAN environments. SSID: An SSID is the public name of a wireless network. You will use this to connect a trusted wireless AP.
of 128 Bit encryptions is equivalent to 26 sets of hexadecimal digits or 13 sets of ASCII characters. Encoding HEX ASCII Available characters 0~9, a~f, A~F 0~9, a~f, A~Z 64 Bit 10 5 128 Bit 26 13 Example.: Wireless mode setting (applicable to most situations) Selection: 1. Mode: Select Infrastructure to connect the camera to a wireless base station. 2. Authentication Type: Select Shared Key. 3. SSID: Enter the server name of the base station. 4.
Default is OFF. Factory preset IP address as 192.168.0.20. DHCP setting will issue DHCP request to any available DHCP server in your network environment. On the return, you will receive a “legal” IP address, Subnet mask, Default gateway, DNS 1, DNS 2: Streaming 1. HTTP: HTTP is WWW application protocol using TCP port 80. This is very open to most enterprise and home router/firewall system. Leverage HTTP for video streaming would be easier for most environments but would potential receive more intrusion. 2.
PPPoE is a tunneling protocol which allows layering IP, or other protocols that run over PPP, over a connection between two Ethernet ports, but with the software features of a PPP link, so it is used to virtually "dial" to another Ethernet machine and make a point to point connection with it, which is then used to transport IP packets, based on the features of PPP.
Network: PPPoE (dial-up networking setting) PPPoE: Point-to-Point Protocol over Ethernet is a protocol that supports access to a high-speed wideband network using a PC and a wideband modem (such as xDSL, Cable, Wireless modem). The user need only to equip the PC with an Ethernet card and apply to an ISP (such as HiNet) and an ADSL provider (such as Chunghwa Telecom) for ADSL service to roam the Internet through ordinary twisted copper wires.
Network: PPPoE: PPPoE Dial: You can select whether or not to dial when you boot the machine (On Boot or Off). Username: Enter the username provided by your ISP. Password: Enter the password. Network: PPPoE: PPPoE Information IP Address: The IP address acquired when dialing has been executed successfully. Subnet Mask: The subnet mask information acquired when dialing has been executed successfully. Default Gateway: The gateway information acquired when dialing has been executed successfully.
DDNS DDNS: Dynamic Domain Name Server DDNS is a service that maps Internet domain names to IP addresses. DDNS serves a similar purpose to DNS: DDNS allows anyone hosting a Web or FTP server to advertise a public name to prospective users. Unlike DNS that only works with static IP addresses, DDNS works with dynamic IP addresses, such as those assigned by an ISP or other DHCP server.
DDNS helps you locate your website and access your website easily. You can find a lot of free DDNS service providers on the Internet, such as www.no-ip.com and www.DynDNS.org. Some gateway-routers can directly communicate with DDNS. In this case, you may directly enter your DDNS account on the setting page in the Internet router, and then the router will update your WAN IP status whenever it is changed and report to the DDNS.
UPnP: Universal Plug and Play UPnP Device If you connect your camera to a router, IP allocator, or wireless AP, your camera will possibly be blocked by the NAT and can’t be located on the Internet. To penetrate the firewall, activate the supportive item- UPnP. The Link URL shows the external IP address and the port of the router. Enter the IP address in the Internet Explorer to penetrate the NAT.
To activate the UPnP function in Windows OS: For example : Windows XP: 1. Windows component installation. 2. Open Windows firewall option 2. View the connection device using “My Network Place” ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 48 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
SMTP Server SMTP server is to set for alarm triggering report via email format. When the criteria or condition match on event from motion detection or alarm I/O or manual trigger, the image will be captured and email to the destination accordingly. SMTP server: Setting SMTP server IP address or domain name address – for example mail.comcast.net or your ISP available SMTP server. Please note that SMTP is support only regular standard access using TCP port 25.
SMTP setting Samba Samba is software that can be run on a platform other than Microsoft Windows, for example, UNIX, Linux, IBM System 390, OpenVMS, and other operating systems. Samba uses the TCP/IP protocol that is installed on the host server. It allows that host to interact with a Microsoft Windows client or server as if it is a Windows file and print server.
Username: enter external file system account user name. (For NAS, please refer to NAS user manual to create user name and password). Password: enter external file system account password. Path: Enter the full path of destination to store your information in format of IP address and directory in the format as path //192.168.x.X/xxx where 192.168.x.x is storage IP address and xxx is the root directory. Network camera will create a “AviFolder” below the home directory.
Notification This setting is not necessary for a fixed IP address configuration. For a dynamic IP, you need to update the IP address every time you connect to the Internet to access the camera. This setting allows you to update the IP address by the automatic notification of IP address change. Choose one of the following three notice options to update the IP address: 1. Notification via SMTP mail server SMTP Notification SMTP Notification: notification via SMTP mail server SMTP Send To: the recipient, i.e.
Notification setting ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 53 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
Date/Time (date/time setting) Date/Time setting Server Time: Display the video device time. PC Time: Display the local PC or Laptop time. To synchronize the time, you may 1. Synchronize the time with PC’s time: The preset method of time synchronization of the camera time with your PC time. 2. Get Time from an NTP server: synchronize the time with the NTP (Network Time Protocol) Click on the “NTP” Button Enter the NTP server’s IP address. Press “SAVE” to activate it.
IP Filtering This function is to allow or deny any particular IP device to access this video device. IP filter setting General IP Filtering: enables/disables the IP filter Policy: allows/denies access Basic Setting => IP Filter => Filter IP Address (Overview of the set IPs) Add: enter the IP address you want to allow or deny the access of in the front field. Remove: removes a set IP addresses Remove All: removes all the set IP address Please note: 1.
7. Application Setting This camera is equipped with intelligent security management functions. It ensures security monitoring by allowing user to define “trigger events” based on particular times and situations, and sets the camera respond to the event. Event Add Event ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 56 All other names may be trademarks or registered trademarks of their respective owners.
Add Event : Add Event setting page Options: General: Name: Name the trigger event here. Response to event trigger: the time setting of the trigger event Always: Always monitoring During time: Check the date you want to monitor (Sun.~Sat.) and the duration of monitoring here.
Add Schedule: Add Schedule setting page The Add Event setting page and the Add Schedule setting page are basically the same except that the Add Schedule setting page does not have the option “Trigger by” to indicate the sources of the trigger event. Click Save to save and activate your settings when you complete setting. Delete: delete the event cluster setting. Modify: modify the event cluster setting. Note: Event response process will deliver to anyone of Input and Output.
on-device memory. The above table is for your reference if you would like to use these types of notification for event. However, SAMBA will be the only exemption which does allow as many frames as you like due to the SAMBA is virtually local disk which can capture and write to the disk at the same time as long as your network has reasonable throughput. SAMBA has no limit to record the message and it is configureable.
7. Trigger SAMBA: Sending message to Samba shared folder Path: Enter the path of the shared folder in your PC. Event Servers (setting for uploading trigger event file to the server) You can perform a complete setting for uploading files to the server. Please set servers (SMTP, FTP, SAMBA…etc) in the Event Server setting by the instructions below: Click Add Ftp to go to the setting page and enter the information of the FTP server you specified. Name: the name of the FTP ©2007 Asante Networks Inc.
Network Address: IP address of the FTP Login: Log-in name Password: Log-in password Upload Path: Uploading path Port: Port (Default Standard FTP port is 21) Passive: Check to set the FTP status as passive Click Add Http to go to the setting page and enter the information of the HTTP server you specified.
Name: TCP server name Network Address: TCP IP address Port: TCP port Modify: Modifies the setting value Remove: Removes the setting value ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 62 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
Motion Detection You can open the setting frame by clicking on the area to monitor. To set the area to monitor, you can adjust the size of the frame by dragging the pointer to the frame edge and adjust after you move the mouse to the desire location. There are 3 frames available for setting. You may adjust the sensitivity of the area by entering the degree of sensitivity in the “Sensitive” field. “1” is the least sensitive, and the ”100” is extremely sensitive.
Firmware upgrade Contact your dealer for more information about firmware upgrade. The sales representative will send you the latest version via e-mail or from ftp server. When you receive the firmware, please move the file (uImage.gz) to known location at your PC and execute the upgrade procedure as below. Please follow the instruction and upgrade it !! 1. Close all active applications on your PC. 2. Select “Firmware Upgrade” 3. The Firmware Upgrade Setting page appears.
The auto upgrade will start to run. The upgrade status shows the progress of the upgrade. When the firmware upgrade has been completed, the machine reboots automatically. Reconnect to the server after 60 seconds. ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 65 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
Note: You can not interrupt and power off the network camera while it is process of upgrading. The system may be damaged severely and may need to RMA for repairing. Firmware upgrading in a wireless network environment is not recommended. When the firmware upgrade has been completed, you don't need to restart the camera manually. The camera will reboot automatically after 60 seconds (Reboot OK). Then open the IE browser and key in the IP address (The original IP address remains undeleted).
Factory Default You can use this function to reset to factory default, but all changes, including the IP address, you have made are deleted. Factory Default: Reset to factory default. Resets all parameters, except the IP parameters: You can use this function to reset to factory default. All changes you have made are deleted but the IP address and all settings relevant to networking remain valid, including cable and wireless network settings. Click Set to complete the reset.
Backup: Data backup Back all parameters: Back up all changes you have made. When you click Backup, a file download window appears. Back up the file named param.bin (Attention: Don't change the file name; otherwise, the backup may fail.) File backup Restore backup parameters: You can select this function to restore the changes you have made. To do this, click Browse… to select a backup file and click submit to confirm the restoration. ©2007 Asante Networks Inc., All rights reserved.
Reboot You can enable this function for the camera to reboot automatically. ©2007 Asante Networks Inc., All rights reserved. NetCam are registered trademarks of Asante Network, Inc. 69 All other names may be trademarks or registered trademarks of their respective owners. Specifications subject to change without prior notice.
8. Attachment A: External Alarm In addition to the motion detection executed by the internal software application, the camera can connect to external infrared detectors, beepers, and smoke detectors. For more information about these external devices, contact to your local retailer, dealer or installation service provider. This camera provides a standard Alarm I/O for you. This product is provided with 2 sets of digital inputs and 1 set of digital outputs.
External Alarm I/O Circuit Diagram Warning!
9. Attachment B: Bandwidth Estimation Please note the value of the table is for reference only. The bandwidth utilization is determined by the factor of 1. Quality setting – Bandwidth subjects to determined by best effort or fix bandwidth setting. Video clarity and smooth motion are two complete different characteristic of compression. 2. Video scene - The scene will conduct the key factor of bandwidth will be used.
10. Attachment C: Frequently Asked Questions Q. What are the differences between MPJEG and MPEG4 ? A. The camera uses MJPEG or MPEG4 compression technology to provide quality images. MJPEG is a standard image compression technology for years. It was evolved from JPEG which is compression for still image. MJPEG’s compression ratio is relative low which implied the higher bandwidth is required. MPEG4 is a next-generation image compression standard and can provide high image quality at low bandwidth.
Q. Can the camera be used outdoors? A. The camera is not waterproof, so a special waterproof cover must be available for outdoor use. Please note that the waterproof cover may affect the built-in pickup function of the camera. Q. Can this device ON for 24 hours ? A. Yes, it is designed to be 24 hours operation. Q. Can I mount on ceiling? A. Yes, you may need to reverse the image from top page on camera position. Q. How fast is the video frame rate of the network camera ? A.
11. Attachment D: Troubleshooting Issue Quick tips What are the username and password for the first use and after reset to factory default? What If I forgot Password Username = root Password=root. Please change your password immediately after entering the system to ensure information security. Administrator account is always there. Please use “root” log in and change user password accordingly. Please “press” reset button on the back for more than 10 seconds and reboot the system.
No image appears on the main control screen. Check whether the Active X control of the camera has been installed in your computer. Internet Explorer displays the following message: Downloading the ActiveX control is prohibited under the current security setting." The camera can operate only in the LAN rather in the Internet environment. The number of frames transmitted are less than the defined value. use dynamic IP address, the address might have been changed after your last check.
When the audit function is activated, the video streaming area becomes black or the transmission becomes slower. Images cannot be transmitted via e-mail or FTP. I can't control the camera to move up, down, right, left or to the center or preset point. I can't control the camera to move up, down, right, or left smoothly. Camera has a problem focusing. Color of the video stream is too deep or light. Video stream flashes. This is noise problem during transmission of the image.
