FriendlyNET™ Cable/DSL Router FR3000 Series User’s Manual
Before You Start Thank you for purchasing the Asanté FriendlyNET FR3000 Series router. Your FR3000 Series router has been designed to provide a lifetime of trouble-free operation. However, to ensure a smooth installation, you must have the following items before you begin: • Internet connection: Valid ISP account and Cable/DSL modem with 10BaseT Ethernet port. Optional support for dial-up (v.
Quick Start Guide This section will guide you in setting up the Asanté FriendlyNET router with your Cable/DSL modem. Setting up your router requires three basic steps which are explained in this Quick Start Guide: 1. 2. 3. Determine the TCP/IP settings for your specific computer and record them in the table provided. Set up your hardware. Configure your router. See Chapters 7 and 8 for details on setting up additional security options and advanced features. 1.
. Once the information has been recorded, choose Using DHCP Server from the Configure: pull-down menu. Close the dialog box and save your changes. Repeat steps 1, 2, and 4 to configure additional Macs you wish to add to the router. WINDOWS 95/98/ME 1. 2. 3. 4. From the Windows Start button, choose Run. In the dialog box, type winipcfg and click OK. Choose your computer’s Ethernet adapter from the first drop-down list. Tip: The PPP setting is usually for your dial-up analog modem.
7. Click Properties to open the TCP/IP Properties dialog. Click the IP Address tab. Select Obtain an IP address automatically. Click OK. 8. Click OK again. Windows will begin copying files to your computer. Click Yes to restart your computer with the new settings. Repeat steps 1-3 and 5-8 to configure additional PCs on your network. Note: Keep your Windows CD handy. You may be asked to insert it so that Windows can copy necessary files. Windows NT/2000 1. 2. 3. From the Windows Start button, choose Run.
UNIX/LINUX In order to gather the information necessary to complete the table, you will need to run the ipconfig command. You will also need to examine the following files: • • /etc/sysconfig/network /etc/resolv.conf. Please refer to your Linux documentation for information on accessing these files. 2. Install The Hardware Follow these steps to connect the router to your network: 1. 2. 3. 4. 5. 6. 7. Turn the power off to your computers, modem and the router.
4. 5. Under WAN Type, select the setting which best represents your Internet service type. Follow the on-screen instructions to complete the installation. For more help on configuring different WAN types, see Chapter 5 of this manual. The basic configuration of your Asanté router is now complete.
Frequently Asked Questions Q: A: Q: A: Q: A: Q: A: Q: A: Will my printer work with the FR3000 series router? For a printer to work with the FR3004LC or FR3002AL models, it needs to have a parallel printer connection with an appropriate printer cable. The Print Server function works fine with my Windows machines. Can I utilize the Print Server function from my Macintosh? Yes, provided the installed printer supports PostScript printing.
Table of Contents Before You Start 2 Quick Start Guide Frequently Asked Questions 3 8 Chapter 1. Chapter 2. Chapter 3. Chapter 4. Chapter 5. Chapter 6. Chapter 7. Chapter 8. Chapter 9. Chapter 10. Chapter 11.
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Chapter 1. Introduction The Asanté FriendlyNET Cable/DSL Router family works with your cable or DSL modem to share high-speed Internet services. Each router features an integrated 10/100 Fast Ethernet switch with advanced network security and Internet routing with IP address sharing (network address translation).
1.2 Package Contents Please check all items you have received against this list to make sure nothing is missing or damaged.
Chapter 2. Hardware Installation This chapter describes the panel layout and installation procedure of the FriendlyNET Cable/DSL Router. 2.1 Front Panel Information The front panel features status indicator LEDs for four 10/100 Mbps Ethernet ports (or two 10/100 ports on the wireless models only), one wide area network (WAN) port plus the Printer and COM (serial) ports, if applicable. This front panel applies to FR3002AL, FR3004C and FR3004LC routers manufactured after August 2000.
2.2 Rear Panel Information Connect your cable or DSL modem to the router’s WAN port. Ports 1-4 (or Ports 1 and 2 on the FR3002AL models) are used to connect local computers or other network devices. Compare your model with the models shown above: FR3004LC (top), FR3004C (middle), and FR3002AL (bottom).
• • The default IP address for the router is 192.168.123.254 with a subnet mask of 255.255.255.0 The Internet service connected to the router’s WAN port uses a dynamic IP address To configure the router, you will need to do the following: 1. 2. 3. 4. 5. 6. Take notes on your TCP/IP settings by completing the table on page 3 (Mac OS), page 4 (Windows 95/98/ME), page 5 (Windows NT/2000) or page 6 (UNIX/Linux). Configure your computers to automatically receive IP addresses from the router (turn on DHCP).
Note: If an UPLINK port is not available, simply connect a crossover Ethernet cable from the router to the switch/hub. 4. Optional: Insert the wireless adapter card into the PCMCIA slot on the back of the wireless models (the card is included with the FR3002AL-1PCM and FR3002AL-2PCM models). Use Asanté AeroLAN wireless adapter cards ONLY. 5. Optional: Connect a parallel printer cable from your printer to the LPT port on the router.
Chapter 3. Configuring DHCP for Macintosh Computers In this chapter you’ll be configuring each computer in your network to automatically receive its IP network address from the router. The router functions as a DHCP (dynamic host configuration protocol) server for up to 253 network devices on your LAN. Note: Please refer to Chapter 4 to configure Microsoft Windows computers. Tip: Before changing your TCP/IP network settings, record the settings on a separate piece of paper.
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Chapter 4. Configuring DHCP for Windows Computers Your PC should have an installed network card to communicate with the network. Note: If you have previously enabled Microsoft Internet Sharing Proxy Service (or other Internet sharing service) on any of your PCs, you must turn it off. From the Windows desktop, check the Start | Settings | Control Panel | Internet Options | Connections tab | LAN Settings button. The proxy setting should be unchecked. 4.
2. 3. 4. 5. Click Properties to set the TCP/IP protocol. In the IP Address tab, select Obtain an IP address automatically in the IP Address tab. Leave the Gateway tab blank. In the DNS Configuration tab, choose Disable DNS. 4.3 Manually Setting IP Addresses Although DHCP is the recommended method for setting IP addresses, you may need to manually set addresses. To do so, follow these guidelines: 1. 2. 3. Select Specify an IP address in the IP Address tab. The default IP address of the router is 192.
Chapter 5. Setup Screen This chapter describes how to configure the router for your local area network (LAN) and Internet (WAN) connections. You may use a computer connected to any of the router’s LAN ports. 5.1 Configuring Your Router Using the Setup Screen 1. Start your web browser. Type http://192.168.123.254 into your browser’s address or location field and press Enter. Note: If you are unable to connect to the router, disable your browser’s proxy setting or add the IP address (default: 192.168.123.
WAN Types Characteristics Popular Internet Service Providers Dynamic IP Cable or DSL modem MediaOne (RoadRunner) and other non-@Home cable modem services, Earthlink DSL/PPP over Ethernet Requires special software: IVasion MacPOET/WinPOET, Sympatico Access Manager, NTS EnterNet Verizon (Online DSL), Bell Atlantic (Infospeed DSL), Pacific Bell/ Southwestern Bell (Basic DSL), Ameritech (SpeedPath 768 DSL*), SBC (DSL Web Solution), Bell Canada (Sympatico*), Earthlink (DSL) DSL (always on) DSL modem V
5.2 Dynamic IP Most residential and small business customers are issued one dynamic (temporary) IP address. Complete the parameters in the Dynamic IP setup screen. Item Description Auto Reconnect Automatically activates the connection process when the previous connection is dropped or the system is powered on. Tip: If you are planning to host any servers (i.e., HTTP web servers), you should order a static IP address from your ISP and configure the router for static IP address.
10. 11. 12. 13. Turn off the router. Connect an Ethernet cable from the router’s WAN port to the cable modem. Log in to the router. On the Status screen, note that the IP Address is similar to (or matches) the WAN IP address that you recorded in the Quick Start Guide. Click the Release and then the Renew button to get a new IP address. 14. Configuration is now complete. Verify your connection by visiting the Asanté website, www.asante.com. 5.
5.4 DSL (always on) Select this type of connection if your DSL connection to your ISP is always on or "Alive." Your ISP will have provided you with a static IP address, a subnet mask, a gateway (or router) address, and one or more Domain Name Server (DNS) addresses. Enter the item information in the appropriate fields of the Static IP setup screen and click Save. You can find the information in the table(s) you filled out in the Quick Start Guide on pages 3, 4 or 5.
Item Description Host Name Name of @Home Host Auto Reconnect Automatically activates the connection process when the previous connection is dropped or the system is powered on. Item No. Item No. Mac (pg. 3) Win95/ 98/ Me (pg 4) Item No. WinNT /20 00 (pg 5) 6 1 1 N/a N/a N/a 5.6 Cable (BigPond) As with the @Home-like cable WAN type, enter the host or account name and password, which should have been provided by your ISP.
Item Description Item No. Item No. Mac Win95/ (pg. 3) 98/Me (pg 4) Item No. WinNT / 2000 (pg 5) WAN IP Address IP address of the router 2 5 4 WAN Subnet Mask IP subnet mask; typically in the form of 255.255.255.0 3 6 5 WAN Gateway IP address of gateway 4 7 6 Primary DNS IP address for primary domain name server 5 2 2 Secondary DNS Optional 5 3 N/A 5.8 Static IP Address This WAN type is most frequently used with business DSL services.
5.9 Dial-Up An external dial-up modem may be attached to the COM port on the FR3004C/ FR3004LC router. This serial modem may be an analog (v.90, 56K) or ISDN TA. Complete the fields as described in the table that follows: Item Description ISP Phone Number Complete telephone number (include 9 or 1 plus area code if necessary) Dial-up Account User name Dial-up Password Password for the specified Account Primary DNS IP address for primary domain name server. Automatically assigned if set to 0.0.0.
5.10 ISDN If you have an ISDN connection, you should have received a username, password, and a DNS address. Enter these in the appropriate fields of the Analog/ISDN Modem setup screen and click Save. You must reset the router for your changes to take effect. Complete the fields as described in the table above. 5.11 PPTP (Point-to-Point Tunneling Protocol) PPTP is a virtual private network (VPN) protocol.
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Chapter 6. Status Screen To view a synopsis of the router’s system status, log in to the router. The screen will show the status of the both WAN connection and all attached peripherals (if applicable). From the Status screen, you can see and do the following: • • View the status of the router Renew/release IP settings 6.1 Router Status The following information can be found on the Status screen: • • • • • • IP Address: Refers to the router’s WAN IP address.
• Modem (FR3004LC and FR3004C): Information on your dial-up serial modem connection. If it is not set as the WAN type, then the status will be Not Ready 6.2 Renew/Release IP Address If the router is connected to the WAN through a dynamic (not static) IP address, then two additional buttons will be shown on the Status screen: • • Renew: Refresh the router’s WAN IP address information (IP address, subnet mask, gateway, domain name servers).
6.5 View Log The router maintains a volatile log of all system activities, including login attempts and other events. When unauthorized users attempt to “scan” the router’s integrated firewall, the log records all such activities. Each log entry is stamped with an elapsed time. For example, -00:05:20 means that an event occurred 5 minutes and 20 seconds ago. To view the system log: 1. 2. Open the Status screen. Click on the View Log button. The log is stored in volatile memory.
• • • 34 Restart Router: This feature allows you to reinitialize the router Refresh: This feature will refresh (redraw) the current screen Help: This feature provides a definition of all buttons on the Status screen Asanté FriendlyNET Cable/DSL Router
Chapter 7.
trator’s password to protect the router from unauthorized use. To change the administrator’s password: 1. 2. 3. 4. 5. Go to the Security screen. Enter your Old Password (default is admin). Enter your New Password. Confirm your New Password. Click on the Apply button to save your changes. The password fields are automatically cleared. Tip: Be sure to record your new password in a safe place. If you forget your password to the FR3004C/LC models, see Chapter 11.3 (Console Mode).
Group Members Access Right Comments Group 1 100-199 Allow (25,53,80,110) (Port 53 required for DNS) Can browse (80), receive (110) and send (25) email only Group 2 50-99 Block (21,119) Cannot read net news (119) and FTP (21) only Group 3 1-9,20 Block ( ) Full access (block nothing) Default Allow ( ) No access rights (allow nothing) All others Tip: Click the Help button to view common port definitions. 7.
7.5 Hardware (MAC) Address Control *This feature should only be used by users with an extensive knowledge of TCP/IP. By default, all users on the router have full access to local and wide area networks. If necessary, network managers can control LAN and WAN access by entering the MAC addresses of clients into a table. Click on the Security button at the top of the Main menu. Under Hardware (MAC) Address Control, click the Configure button.
7.6 Advanced Security Screen *This feature should only be used by users with an extensive knowledge of TCP/IP. You may configure a single computer on the LAN to be logically “outside” the router’s firewall. Enabling this option will allow it to be unprotected from unauthorized access or infection. Note: Enable this option only when other security features are not able to provide the service you require. Perform the following steps to define a computer in the DMZ (DeMilitarized Zone): 1. 2. 3.
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Chapter 8. Advanced Screen This chapter describes how to use the router’s advanced features, including: • • • Advanced Router Setup – Including Upgrade Firmware feature DHCP Server Setup Distributed Server Setup Note: Only users with extensive knowledge of TCP/IP and networking should attempt to use the features described in this chapter. See the Asanté website for technical support on these features; limited telephone technical support is available. 8.
UPGRADE FIRMWARE From time to time, Asanté will provide updates to the router to improve performance and to ensure compatibility. The firmware may be downloaded from the Asanté Technical Support website. The upgrade may be performed from Netscape version 3 or higher, Microsoft Internet Explorer version 3 or better, on a Mac, Windows or UNIX/Linux computer. This section applies to firmware version 2.0 or better.
10. Log back into the router and verify that the firmware has been updated by checking the firmware version in the Firmware Upgrade screen, or the Status screen. 8.2 DHCP Server Setup This feature is the default setting for the router. Instead of manually assigning IP information (IP address, gateway, and DNS) to all computers and peripherals on the network, the router’s integrated Dynamic Host Configuration Protocol (DHCP) Server can automatically handle this task.
server can handle multiple network services, only one server can be assigned to each network service. Port Service Server IP Enable 21 FTP Server 192.168.123.100 √ 25 Email Server 192.168.123.101 √ 80 Web Server 192.168.123.102 √ 110 Post Office Server 192.168.123.103 √ For each Service Port, select one computer to handle all requests to this port. For the Server IP, enter the computer’s last octet of its IP address.
Chapter 9. Wireless Screen Before connecting wireless workstations to the FR3002AL, you will need to configure the router to receive wireless connections. Perform the following steps to configure the FR3002AL for wireless use: Note: Use Asanté AeroLAN wireless adapter cards ONLY. 9.1 Configuring the Wireless Connections Verify that your router is able to connect to the Internet using the LAN ports of the router. For instructions on connecting the FR3002AL to your ISP, please refer to the Quick Start Guide.
9.2 Configuring the Wireless Setup Options The FR3002AL is designed to function as a wireless access point using the default settings shown. If you wish to use more than one FR3002AL in your wireless network, you have the option of having one network with multiple access points (routers), or separate networks. If you wish to have one big wireless network, leave the settings at the factory default.
Note: Most wireless network cards utilize the 64-bit algorithm, including the Apple Airport. 2. Enter either a 26 or 10 digit number into the WEP Key 1 field. Click the Apply New WEP Security Options button to save your changes. Note: Advanced users may use a 26 or 10 digit hexadecimal number. Hexadecimal numbers may be alpha-numeric (numerals 0 through 9 or letters A through F). Note: Up to 4 WEP Keys may be configured. Each Key number must be different.
The basic configuration of your FR3002AL router is now complete. 9.5 Tips for Better Wireless Reception The signal quality and range of any wireless Ethernet card is affected greatly by the environment in which they are placed. Here are some tips on getting the most out of your wireless network when using the Asanté FR3002AL wireless router: • • • • • • • • • 48 The best rule of thumb for good signal strength and quality is to have line-ofsight from the FR3002AL router to the wireless computers.
Chapter 10. Network Print Server The FriendlyNET FR3004LC and FR3002AL Cable/DSL Routers can also function as a network print server for Macintosh, Windows, and UNIX/Linux computers. Note: For UNIX/Linux computers, the standard LPR driver will work with the router. No additional software is required. 10.
CREATING THE DESKTOP ICON The following steps are required to create the Desktop Printer icon: 1. Launch the Desktop Printer Utility. Note: The Desktop Printer Utility is located, by default, in the Apple Extras folder at the root level of the hard drive. 2. Select the "Printer (LPR)" and click OK. Note: In the example, an HP LaserJet 4MP is being used as a network printer. This type of printer utilizes the Laserwriter 8 driver. Your printer may utilize a different type of driver. 3.
4. Select "Change" under "Internet Printer" and click OK. Note: The Internet Printer may also be labeled “LPR Printer”. 5. Enter the LAN IP Address of the FR3004LC/FR3002AL. Enter “lP” for the queue name. Note: If you are unsure of the LAN IP Address of the router, you can find it on the Status Screen of the router. Refer to Chapter 6, Router Screen, for more information about the router status. 6. 7. 8. Click "Verify" to assure a connection is made then Click OK. Go to the File Menu and select "Save".
10.2 Installing Printer Drivers For Windows To take advantage of the FriendlyNET FR3004LC or FR3002AL models’ print server feature, you must install the special driver on each computer that will be using the printer server. This feature is supported on Microsoft Windows 95/98/ Me and Windows NT/2000 Professional. 1. 2. 3. 4. Insert the FriendlyNET CD-ROM disk in your CD-ROM drive. Run the SETUP.EXE file from the CD-ROM. Please wait until the Welcome dialog box appears, and click on the Next button.
CONFIGURING WINDOWS NT SYSTEMS The configuration procedure for a Windows NT platform is similar to that of Windows 95/98 except for the difference in layout and terminology on the printer's Properties screen. When installing the shared printer under Windows NT, you will see the option Ports instead of Details (Windows 95/98), and Configure Port instead of Port Settings (Windows 95/98). CONFIGURING WINDOWS 2000 SYSTEMS Perform the following steps to install the print server software: 1.
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Chapter 11. Other Security Features The FriendlyNET router may be installed in homes, businesses or publicaccessible facilities, including schools, universities and libraries. The router’s innovative FriendlyStack™ industrial design accommodates a wide range of security features, including the ability to install the router on a horizontal or vertical surface, and to permanently attach the router with the use of hooks, screws or a padlock via a security cable (not included).
11.3 Console Mode The FriendlyNET FR3004C/FR3004LC Cable/ DSL Routers feature a special console mode. If you forget the Administrator’s password or IP address of the router, use the following procedure to reset them. 1. Connect a null modem cable from your router’s COM port to your computer’s serial port. Note: Do not use a Standard Straight Through Modem cable. A null modem cable or adapter can be purchased from your local electronics dealer. 1. 2. 3. 4. 5.
Appendix A. Renewing Client IP Addresses Perform the following to renew the IP addresses of client computers after configuring your FR3000 Series Router: A.1 Windows 95/98/Me Perform the following steps to Release and Renew the IP Address on each client attached to the Router: 1. 2. 3. 4. 5. 6. 7. Go to the Start Button on the lower menu bar. Select Programs/DOS Prompt from the menu. At the DOS Prompt, type winipcfg and hit the Enter key. Select your adapter card from the list shown.
4. 5. Type the command ipconfig /renew_all and press Enter. Type Exit to return to Windows. The configuration of your Windows client is now complete. A.3 Macintosh It is not necessary to renew the IP address of any Macintosh client configured for DHCP Server. The IP address is automatically renewed if needed when an Internet application is launched.
Appendix B. Troubleshooting Before beginning the troubleshooting process, please check the System Requirements found in Chapter 1 have been met. If not, resolve the System Requirement deficiencies before attempting to troubleshoot further. B.1 Troubleshooting with the Status LEDs Consult Chapter 2.1 for information on the normal operation of the LEDs. For brevity, this table only shows abnormal or unusual status conveyed by the LEDs.
Note: This table describes FR3000 series routers manufactured after August 2000. B.2 Problems Accessing Router If you have problems accessing the router, please check the following: 1. 2. 3. Can you ping 192.168.123.254? If so, disable the proxy in your browser's setting. If http://192.168.123.254 does not work, try http://192.168.123.254:88. If you are unable to ping the router, do the following: a. Check configuration of the computer. It must be on the same subnet as the router. (192.168.123.
USING M ACINTOSH WHATROUTE To ping the router from a Macintosh computer, perform the following steps: 1. 2. 3. 4. 5. Install the WhatRoute 1.7 program from the CD. Double-click on the WhatRoute icon to launch the program. In the main WhatRoute window, select Ping from the menu Enter the address to ping in the Host: field. Click ping to begin the test. B.3 Cabling Problems Network cables connect devices in an Ethernet network, such as computers, printers, hubs, routers and Cable/DSL modems.
If the problem is with a hub or switch attached to the router, check the following: 1. 2. 3. Attach a known working client computer and cable to the router port used to attach the hub or switch. This will verify that the router port is functioning. If the Router is defective, call Asante Technical Support for further assistance. If the port functions correctly, make sure the router is attached to an Uplink Port on the hub or switch.
Appendix C. Glossary Authentication: The procedure to verify user identity as a security measure. Passwords and digital signatures are the most popular forms. BOOTP: Bootstrap Protocol, a method to determine the IP address of a diskless system when it is connected to a network. Please refer to RFC 951 for the official specification. Domain Name System (DNS): The online distributed database system used by the Internet to map computer names to IP addresses.
Hypertext: Text that contains links, which a user can click to go to another document or different section of the same document. Internet: A global network of interconnected computers and networks. Users access the Internet via Web Browsers, Email and other applications. Intranet: A private network offering services similar to those offered by the world wide public Internet for internal use by an organization. IP Address: Internet Protocol address.
PSTN - Public Switched Telephone Network. The telephone line network which is used when you make an analog telephone call. RFC: Request for Comments. One of a series of documents defining a proposed protocol and requesting standardization. To retrieve an RFC, go to http:// www.ietf.org/rfc/rfcNNNN.txt where NNNN is the number of the target RFC. SMTP: Simple Mail Transfer Protocol. Standard protocol for transferring electronic mail messages from one mail server to another.
WEP: Wired Equivalent Privacy. A security protocol designed to provide a wireless local area network the same level of privacy that is expected from a wired LAN, through encryption and authentication techniques. WWW: Worldwide Web. A slang term for the browsable Internet, referring to the global, non-linear characteristics of the Internet. Users can access websites around the world through the existence of millions of linked web pages.
Appendix D. Software License and Limited Warranty Agreement This is a legal agreement between you (either an individual or a single entity) and Asanté Technologies, Inc. By opening the package(s) containing the SOFTWARE and using the SOFTWARE, you are agreeing to be bound by the terms of this agreement.
LIMITED WARRANTY – Asanté Technologies, Inc. warrants that its SOFTWARE will perform in substantial conformance to the program specifications, therefore for a period of six (6) months from the date of purchase from Asanté Technologies, Inc. or its Authorized Reseller. Asanté Technologies, Inc. warrants the media containing SOFTWARE against failure during the warranty period. No updates are provided. Asanté Technologies, Inc.
soever (including, without limitation, damages for loss of business profits, business interrupted, loss of business information, or any other pecuniary loss) arising out of the use of, or inability to use, this FriendlyNET product, even if Asanté Technologies, Inc. has been advised of the possibility of such damages. Any suit or legal action relating to this Agreement or Licensed Programs must be brought within one (1) year of the date the programs are purchased by the original licensee.
dance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Appendix E Online Registration Before you contact Asanté’s technical support, please register your switch online at www.asante.com/support/registration.html. By doing so, you’ll be entitled to special offers, up-to-date information and important product bulletins.
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Appendix F System Log Interpretation The following sections provide detailed information on interpreting the system log. F.1 Security Log 1. “Unrecognized access from 207.71.92.221:137 to UDP port 137”. A host on the Internet whose IP address is 207.71.92.221 tried to access your UDP port 137. 2. “Unexpected access from 207.71.92.221 to 192.168.123.100 (prot=11)”. A host on the Internet whose IP address is 207.71.92.221 tried to access 192.168.123.100 via the Router. The protocol number is 0x11 (UDP).
F.2 Connection on Demand Log Connection-on-Demand is one of the main features of the router. If Connectionon-Demand is enabled, the router does not connect to the ISP until a client activates his or her Internet applications, such as browsers, mailers etc. This feature is useful when the ISP charges by counting the connection time. These logs tell the administrator who (and what) makes the router start its connection procedure.
2. “DHCP:offer(192.168.0.1)”. The DHCP server sent OFFER packet to acknowledge the previous DISCOVER packet. If the router did not receive OFFER packet, it usually means that there is something wrong with the WAN connection. For example: 1. 2. 3. 4. 5. 6. 3. The connection between the router and DSL/Cable modem is not correct. Action: check the LINK status both on modem and the router. The configured Host Name is not correct (for @Home). Action: double check the Host Name configuration.
F.4 PPPoE Log (for PPP over Ethernet) PPPoE is a protocol for connecting hosts on an Ethernet to the Internet through a common broadband medium, such as a single DSL line, wireless device or cable modem. It is defined in RFC 2516. 1. “PPPoE start to dial-up”. PPPoE task of the router starts to dial-up. 2. “PADI sent SERVICE_NAME”. The router broadcast a PADI packet with a Service-Name tag to seek Access Concentrator. The SERVICE_NAME was configured at the Primary Setup page.
6. “PADS recv 8002 3505”. The Access Concentrator sent PADS packet to inform the router the session was built successfully. 7. “PADS error201:ERROR_MESSAGE”. The Access Concentrator sent PADS packet to inform the router it failed to build the session. The error number and error message is from the Access Concentrator. In most case, ERROR_MESSAGE describes the detailed reason. The following errors are defined in RFC2516: • • • 8.
F.5 PPTP Log Instead of PPPoE, some ISPs adopt Point to Point Tunneling Protocol (PPTP) to provide their services. PPTP is defined in RFC 2637. 1. “PPTP start to dial-up”. PPTP task of the router starts to dial-up. 2. “PPTP server=10.0.0.138 CONNECTION_ID”. The router intended to establish a connection to the PPTP server whose IP address is 10.0.0.138 and the “Connection ID” is CONNECTION_ID. If the “Connection ID” is not well configured, you may get error –304 or –333. 3. “Connection is broken”.
Error Cause -303, -304 PPTP server rejects outgoing call request. -332 Outgoing call not established – general error. -333 Outgoing call failed due to no carrier detected. -334 Outgoing call failed due to detection of a busy signal. -335 Outgoing call failed due to lack of a dial tone. -336 Outgoing call was not established within time allotted by PAC. -337 Outgoing call administratively prohibited. F.6 Dial-up Log (for Dial-Up Network) 1. “COM2 is in console mode”.
7. “Connection is broken”. The connection is abnormally broken. The router has no choice but terminate the connection immediately. The reason may be: • • Modem is shut off or detached The peer has shutdown the connection F.7 PPP Log (for DUN, PPPoE and PPTP) Note: The digit before colon is the ID of system task. For example, PPP1:, PPP2: and PPP3: all indicate that the router is talking with Internet in PPP protocol. It is meaningless for end users. 1. “PAP3: AUTHENTICATION_RESULT”.
6. “PPP3: terminate”. The PPP procedure cannot be completed in the specific timeout. 7. “PPP3: closed”. The PPP procedure cannot be completed in the specific timeout. 8. “PPP3: retry fail”. The PPP procedure cannot be completed in the specific timeout. F.8 Print Server Log 1. “CLIENT_NAME sent a job to printer”. The print server of the router received a job from CLIENT_NAME. 2. “Job was done”. The job was done. 3. “Job was killed”. The job was killed. F.9 Configuration Log 1.
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Asanté FriendlyNET Cable/DSL Router, FR3000 Series · User’s Manual Asanté Technologies, Inc. 821 Fox Lane San Jose, CA 95131 FriendlyNET Cable/DSL Router FR3000 Series User’s Manual SALES 800-662-9686 Home/Office Solutions 800-303-9121 Enterprise Solutions 408-435-8388 TECHNICAL SUPPORT 801-566-8991 Worldwide 801-566-3787 FAX www.asante.com Copyright © 2001 Asanté Technologies, Inc. Asanté is a registered trademark of Asanté Technologies, Inc.
