TD 92477EN User Manual Ascom d62 DECT Handset 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset TD 92477EN Contents 1 Introduction....................................................................................................................... 1 1.1 Abbreviations and Glossary ...................................................................................................... 1 1.2 Functions and Accessories ........................................................................................................ 1 2 Descriptions ...............................
User Manual Ascom d62 DECT Handset TD 92477EN 3.10 Customizing the Menu Tree .................................................................................................20 4 Basic Operation ............................................................................................................... 21 4.1 Switch the Handset On/Off .....................................................................................................21 4.2 Log a Shared Phone On/Off ....................................
User Manual Ascom d62 DECT Handset TD 92477EN 5.4.15 Answering Call Waiting ...............................................................................................29 5.4.16 DTMF ................................................................................................................................30 5.4.17 DECT Info .........................................................................................................................30 5.4.18 Send Data ...................................
User Manual Ascom d62 DECT Handset TD 92477EN 6.15.1 Receive a Voicemail ......................................................................................................41 6.15.2 Check the Voicemail inbox ..........................................................................................42 6.15.3 One Key Voicemail Access ...........................................................................................42 7 Alarm Operation...............................................................
User Manual Ascom d62 DECT Handset TD 92477EN 8.5.4 Sent Messages .................................................................................................................60 8.6 Profiles .........................................................................................................................................61 8.7 Contacts .......................................................................................................................................62 8.7.1 Call Contact .....
User Manual Ascom d62 DECT Handset TD 92477EN 15.2.2 Easy Replacement Procedure .....................................................................................82 15.3 Attach the Hinge-type Clip ...................................................................................................84 15.4 Attach the Swivel-type Clip ..................................................................................................84 15.5 Attach Cover for No Clip ............................................
User Manual Ascom d62 DECT Handset 1 TD 92477EN Introduction This document describes features and settings available for the d62 handset. The handset is a feature-rich handset with color display, telephony, messaging, and Bluetooth as optional. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.
User Manual Ascom d62 DECT Handset Talker Messenger Protector TD 92477EN Voicemail access x x x Vibrator x x x Headset connector x x x Microphone on/off during call x x x Loudspeaking function x x x Mini messaging (12 characters) x - - Colored messaging - x x Interactive messaging - x x Patient ECG Waveform Monitoring - x x Multifunction button x x 3 Programmable Soft keys x x x 9 Programmable Hot keys x x x Programmable Navigation key x x x Push butto
User Manual Ascom d62 DECT Handset TD 92477EN Accessories Battery pack charger Leather case Belt Clip hinge-type swivel-type Security cord Headset with microphone on boom Headset with microphone on cable Bluetooth headset (optional) 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset 2 TD 92477EN Descriptions 1 18 2 17 3 4 16 5 6 7 15 8 9 14 10 13 11 12 Figure 1. Description of the Handset d62. 1 Multifunction/Alarm button This button can be used as a shortcut to functions; long or double press modes. In the d62 Protector, the button is used as a push button alarm only. In the d62 Messenger, the button may be configured as a PTT button.
User Manual Ascom d62 DECT Handset 2.1 TD 92477EN 11 Microphone 12 Space To add space between text 13 Sound off key To turn on/off audible signals in idle mode, silencing the ring signal at incoming call, and to turn on/off the microphone during a call. 14 Tactile indicators There are two tactile indicators to indicate the centre of the key pad 15 End and On/Off key Combined button; to end a call, to return to standby mode, and to switch the handset on/off by long press.
User Manual Ascom d62 DECT Handset TD 92477EN The battery is fully charged within four hours. See 15.1.2 Charge the Battery on page 80. The battery can be charged separately with a special battery charger. See 15.1.3 Charge Spare Batteries on page 80 2.2 Chargers Desktop Charger 002 2.2.1 Advanced Basic Figure 2. Desktop chargers.
User Manual Ascom d62 DECT Handset 2.3 TD 92477EN Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access. The display normally displays date and time, the Owner ID and handset number. The Owner ID can manually be set by the user. 11:00 Status bar 05/12/2009 Header bar System A Active area 709040 Soft key bar 004 Menu Scroll bar Figure 3.
User Manual Ascom d62 DECT Handset TD 92477EN Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depends on the signal strength. “Full battery” icon is displayed in upper right corner. "Low battery warning” icon is shown when the battery has 10% or less remaining capacity left. "Empty battery warning" icon is flashing when the battery has 5% or less remaining capacity left. “Sound off” icon is displayed when the Sound off key or Mute button is pressed.
User Manual Ascom d62 DECT Handset TD 92477EN "New colored message" icon indicates that a new coloured text message(s) has arrived. The messages can be labelled with different colours. "Read colored message" icon indicates that a coloured text message(s) has been read. The messages can be labelled with different colors. "High prio" icon included with New message icon indicates high priority of a message. "Alarm prio" icon included with New message icon indicates alarm priority of a message.
User Manual Ascom d62 DECT Handset TD 92477EN "PDM/Device Manager communication" icon is visible when handset is communicating with PDM/Device Manager via advanced charger. "Profile active" icon "Talker" icon indicates that the handset is a d62 Talker model. "Messenger" icon indicates that the handset has a d62 Messenger product license. "Protector" icon indicates that the handset has a d62 Protector product license. Menu icons The ”Contacts” menu contains all names/numbers in the Contacts list.
User Manual Ascom d62 DECT Handset 2.4 TD 92477EN Keys and Buttons 2.4.1 Off-hook key This key is used for connecting calls. One short press in standby mode opens the call list. 2.4.2 On-hook and On/Off Key This key is used for disconnecting calls and returning to main screen. A long press in standby mode switches the handset on or off. 2.4.3 Navigation/Confirmation Key Use this key to step in the menu and when working in text mode.
User Manual Ascom d62 DECT Handset TD 92477EN The three Soft keys are located just beneath the display and the functions of each Soft key is indicated by text in the display just above the keys. In idle mode, the Soft keys can be used for specific functions defined by the user of the handset. 2.4.8 Hot Keys Any key "0", "2" - "9" can be set to a Hot Key. A long press on any of these numbers in stand by mode are by default a shortcut to the Call contact list.
User Manual Ascom d62 DECT Handset • TD 92477EN A long press on the * - key changes the tone sender on. Tone sender on is indicated by a "T" in the display. In text input mode • • • • • 2.6 A short press on a key 0-9, displays the first available character on that specific key. The marked character is selected after a timeout, or when another key is pressed. To change to upper or lower case, press the * -key before entering the character. The *-key can also be used to display only the digits.
User Manual Ascom d62 DECT Handset 3 TD 92477EN Menu Tree 3.
User Manual Ascom d62 DECT Handset 3.
User Manual Ascom d62 DECT Handset 3.4 TD 92477EN Messaging1 Figure 1. • Inbox ——> Message List —> • View —> • Reply ——> • Enter text > • More ——> • Delete • Forward • Call sender • Call no.
User Manual Ascom d62 DECT Handset 3.
User Manual Ascom d62 DECT Handset 3.
User Manual Ascom d62 DECT Handset 3.
User Manual Ascom d62 DECT Handset 3.9 TD 92477EN In Call The In Call menu displays a list of functions that can be accessed during a call. To see the available functions, press the "More" soft key. Some functions are always provided and others may be made available by the administrator via the PDM/Device manager. To use a function, navigate the In Call menu to highlight the required function and then press the "Select" soft key.
User Manual Ascom d62 DECT Handset 4 TD 92477EN Basic Operation 4.1 Switch the Handset On and Off Switch on the Handset Press and hold . When pressing , the handset vibrates and the display lights up. Switch off the Handset Prerequisite: The handset is in idle mode: to return to idle mode. If the handset is a shared phone, it must Tip: While in a menu, press first be logged out to be able to switch off the handset. See 4.2 Log a Shared Phone On and Off.
User Manual Ascom d62 DECT Handset 4.3 TD 92477EN Turn the Audible Signal On/Off Note: If handset restrictions are enabled, you might not be able to turn off the audible signal. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. or A long press on the The 4.4 in idle mode, changes between ring signal on/off. icon indicates a silenced handset. Lock and Unlock the Keypad Lock and Unlock the Keypad in Idle Mode To prevent accidentally pressing keys, the keys can be locked. Lock keypad .
User Manual Ascom d62 DECT Handset TD 92477EN NOTE: If configured in the PDM/Device Manager, an emergency call can be made while the handset is locked. See the Configuration Manual for Ascom d62 DECT Handset. 4.6 1 Enter the “Settings” menu. 2 Select “Locks” 3 Select “Phone lock”. 4 Select "Auto phone lock". 5 Select "On", "On in charger", or "Off". Mute Handset on Incoming Call or Message The handset can be muted temporarily on an incoming call or message.
User Manual Ascom d62 DECT Handset 5 TD 92477EN Calling 5.1 5.2 Open the Call List 1 Press "Menu’, 2 Select "Calls" 3 Select "Call list". 4 Select a number. 5 or the soft key "Call" to dial. The number can be edited before the call is Press dialled. Press "More" and select "Edit number". The 25 last received, dialled or missed calls are stored in a call list. See 3.1 Calls on page 14. .
User Manual Ascom d62 DECT Handset 5.3 TD 92477EN Outgoing Call 5.3.1 Pre-Dial to get the line. The number is displayed while dialling. The Enter the number and press Soft key "Clear" can be pressed to erase the number if required. The navigation key can be used to step, add or delete digits from the middle of a number. An international number can be dialled from the handset by entering a + character followed by the country code and local number.
User Manual Ascom d62 DECT Handset 7 5.3.7 TD 92477EN Select "Call sender". Dial a Number from Contacts 1 Open the menu by pressing the confirmation button, or the soft key "Menu". 2 Select "Contacts". 3 Select "Call contact". 4 Select contact from list, or search name or number by entering characters in the "Search" field. 5 Press the Soft key "Call" or the Off-hook key to make the call. 5.3.
User Manual Ascom d62 DECT Handset 5.4.2 TD 92477EN Open Contacts during the Call 1 Press the soft key "More" during the call. 2 Select "Contacts". 3 Press "Select". 4 Select "Call contact" for searching a local or company phonebook contact, or select "Central phonebook" for searching a central phonebook contact. 5 Press "Select". 6 Select or search contact. NOTE: The selected contact can be called by pressing "Call". When calling the contact, the first call is put on hold. See also 5.4.
User Manual Ascom d62 DECT Handset TD 92477EN When the keypad is locked, the volume buttons and the mute button can be pressed during the call. If the d62 Protector is used, the alarm button can also be pressed. 5.4.6 Audio Transfer To transfer audio between the Bluetooth headset and the handset’s earpiece. 1 Press the soft key "More" during the call. 2 Select "Audio transfer"1. 3 Press "Select". 5.4.7 Start a New Call during Conversation 1 Press the soft key "More" during the call.
User Manual Ascom d62 DECT Handset TD 92477EN 5.4.11 Transfer to New Call An ongoing call can be transferred to a new number. When the new call is established, the caller that initiated the transfer is disconnected. 1 Press the soft key "More" during the call. 2 Select "Transf. to new"1. 3 Press "Select". 4 Enter the number of the person where the ongoing call is to be transferred or to access the phonebook. press 5 Press to transfer the call. Your call is disconnected automatically. 5.4.
User Manual Ascom d62 DECT Handset TD 92477EN 5.4.15 Answering Call Waiting Depending on system setup and configuration, this feature might be handled in one of two different ways: Method 1 During an ongoing conversation and a short tone for another incoming call appears, do as follows: 1 Press the soft key "More" during the call. 2 Select "Answer Call waiting". 3 Press "Select". The new call is now connected, and the first call is on hold.
User Manual Ascom d62 DECT Handset TD 92477EN 5.4.18 Send Data User entered data can be sent from the handset by pressing a pre-programmed hot key or soft key, or selecting a Service. Sent data can be used to initiate actions such as opening a door or starting and stopping a machine. The data can either be predefined, entered after the hot key or soft key is pressed, or send when the relevant service is selected. 5.
User Manual Ascom d62 DECT Handset 6 TD 92477EN Messaging 6.1 Mini Messaging NOTE: This feature is applicable for d62 Talker only. The d62 Talker can receive text messages with a maximum of 12 characters. When a text message is received, the LED starts flashing and the message alert signal sounds. The message is displayed in a popup window. If the received message contains more than 12 characters, the remaining characters are discarded. Only the last received message is displayed.
User Manual Ascom d62 DECT Handset 3 Select stored message from the list. 4 Press "View" to read the message. 6.3.2 TD 92477EN Reply to a Message To reply when receiving a message, do as follows: 1 Press “Reply”. 2 Enter message. 3 Press "Send". 4 If needed, edit the number to the receiver. 5 Press "Send". 6.3.3 Delete Messages 1 Enter “Messaging” in the menu, see 3.4 Messaging on page 16. 2 Select "Inbox". 3 Select message to delete. 4 Press "More".
User Manual Ascom d62 DECT Handset 6.3.6 TD 92477EN Call a Number Included in a Message If the sender has written a number in the message, the number can be called without dialling. 1 Select "View". 2 Do one of the following: 3 • Press "More" and select "Call no. in text"1. • Press . If the message contains several numbers, select the number to be called from the list. 4 Press "Call", or 6.3.7 . Save Number 1 Enter “Messaging” in the menu, see 3.4 Messaging on page 16. 2 Select "Inbox".
User Manual Ascom d62 DECT Handset TD 92477EN The Templates Menu To access a template and use it in one of the ways described above, perform the following steps: 1 Open the "Templates" menu as described in the context in which the template is being used. 2 Select the required message from the "Templates" menu. 3 To edit the message, use the handset navigation key to move to different parts of the message, the handset key pad to add additional text, and the "Clear" soft key to delete unwanted text 6.
User Manual Ascom d62 DECT Handset TD 92477EN 6.3.11 Send to Another Destination 1 Enter “Messaging” menu, see 3.4 Messaging on page 16. 2 Select “Inbox” or "Sent". 3 Select message. 4 Press "More". 5 Select "Forward". 6 Press "Send". 7 Enter the number. 8 Press "Send". 6.3.12 Review Inbox Content while Reading a Message To review the content of the inbox while reading a received message, perform the following steps: 6.
User Manual Ascom d62 DECT Handset TD 92477EN The messages that are not closed are put last in the message queue and remain in the message queue until they are closed. They are shown as unread in the message list and are not shown as read until they have been closed. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN for more information how to set the parameters. 6.
User Manual Ascom d62 DECT Handset TD 92477EN Conference this evening! Will you be there? “Fred Smith”
User Manual Ascom d62 DECT Handset TD 92477EN read message, in the message inbox (left in the figure). The messages are indicated by a gradient colour bar behind the envelopes. In addition, a gradient colour bar is shown below the envelop when reading a coloured message (right in the figure). 12:34 12:34 Inbox 2009-01-01 12:00 Patient ready... 2009-01-01 View More Back Call Help Reject 008 Patient ready for transport. From: X-ray To: B/12/3 Patient ready... 2009-01-01 Figure 7.
User Manual Ascom d62 DECT Handset TD 92477EN 6.12 Calling while Reading a Text Message A user can make a call while reading a text message to review and discuss the message with the called party. The called party may be either: • The message sender, that is, the same party that sent the text message • A different party. The user can activate the loudspeaker function during the call to make it easier to read the received text message while talking to the called party. 6.12.
User Manual Ascom d62 DECT Handset TD 92477EN Redisplay the Message and Terminate the Call 1 . The call is terminated and the ongoing call summary details are replaced Press by the redisplayed text message. 6.13 Mobile Data NOTE: This is a system dependent feature for d62 Messenger and d62 Protector only. 6.13.1 Send Mobile Data User entered data can be sent from the handset by pressing a pre-programmed Hot key or Soft key, or selecting a Service.
User Manual Ascom d62 DECT Handset TD 92477EN 6.15.2 Check the Voicemail inbox The voicemail is indicated by a "Voicemail message" icon message, and is also displayed first in the inbox list. in the front of the voicemail 1 Enter “Messaging” menu, see 3.4 Messaging on page 16 2 Select “Inbox”. 3 Select the voicemail message. 4 Press "View". 5 Press "Call". Voicemail is displayed with one entry in the message list regardless of the number of voicemail received. 6.15.
User Manual Ascom d62 DECT Handset 7 TD 92477EN Alarm Operation Note: The following system dependent features are applicable for d62 Protector only, see the Configuration Manual for the Ascom d62 DECT Handset. IMPORTANT: If a shared phone is used, it must be logged in to the system to be able to send alarm. See 4.2 Log a Shared Phone On and Off on page 21. 7.1 Push-button Alarm Press the red alarm button twice within two seconds to activate the alarm.
User Manual Ascom d62 DECT Handset TD 92477EN • Normal mode See the Configuration Manual for the Ascom d62 DECT Handset for more information. 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset 8 TD 92477EN Menu Operation 13:00 Messaging Calls Connections Short cuts Services Settings Profiles Contacts Select Back Figure 8. The main menu. 8.1 Connections 1 Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. 2 Select 8.1.1 in the menu, and press the confirmation button or the Soft key "Select".
User Manual Ascom d62 DECT Handset TD 92477EN Tip: The headset button can be configured with a specific function, such as post-dial, dial last called number, or dial a predefined number. See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN for more information. Pair and Connect Bluetooth Barcode Reader In order to use a Bluetooth barcode reader, it must first be paired with the handset. It is only needed to pair it once.
User Manual Ascom d62 DECT Handset • • • • TD 92477EN The IP-DECT system is configured for Easy Registration, see the corresponding Installation and Operation manual for the IP-DECT system. The handset’s IPEI is registered in the IP-DECT system, see the corresponding Installation and Operation manual for the IP-DECT system. The handset is not subscribed to any systems. The handset software is 3.2.x or greater. .
User Manual Ascom d62 DECT Handset TD 92477EN 2 Select in the menu. 3 Select "System". 4 Select "Unsubscribe"1. 5 Select the system to unsubscribe. 6 Press "Yes to unsubscribe the system. Rename System The name of the system can be changed in the in the handset by performing these steps: 1 Select "Rename system". 2 Select system to rename and press the "Edit" soft key. 3 In the "Name" field, enter new name. 4 Select "Save".
User Manual Ascom d62 DECT Handset 3 TD 92477EN Select one of the following: • No action - no action is performed when handset is not in call and placed in charger. • Change profile - when the handset is placed in the charger it changes profile. When the handset is removed from the charger, the profile is changed back. Press "Edit" and select the wanted profile. By default only the profile Normal is selectable, but additional profiles are visible if they are configured. See 8.6 Profiles on page 61.
User Manual Ascom d62 DECT Handset TD 92477EN NOTE: The handset can also be prevented from storing calls in the call list1. This can, for example, be used to ensure privacy for users sharing the same handset. 1 Select Call list, and step with the and to scroll in the list. Dial number from Call list 1 Select number to call. 2 Press the soft key "Call" to dial. View the Time of a Call 1 Press the Soft key "More". 2 Select "Time of call". The time and date is displayed.
User Manual Ascom d62 DECT Handset TD 92477EN When a missed call dialog window is shown, the user can view the missed calls by pressing "Yes". If the user presses "No", the missed calls can be viewed as follows: 1 Enter the menu by pressing the “Menu” soft key, or the confirmation button on the Navigation key. 2 Select 3 Select "Missed calls", and step with the 4 Press the Soft key "Call" to call back. in the menu, and press the confirmation button or the Soft key "Select".
User Manual Ascom d62 DECT Handset TD 92477EN 12:34 Accept Reject 010 Fire alert in building A... Figure 9. Incoming Invitation Received as a Call 1 . Press “Accept”, or Default the handset starts in inverted mute and loudspeaking mode, but it can be configured differently in a PTT group. 2 to open the microphone for transmitting. The microphone is Press and hold is released. muted again when NOTE: In the d62 Messenge handset, the multifunction button may have also been button.
User Manual Ascom d62 DECT Handset TD 92477EN 12:34 Accept Reject 010 Fire alert in building A... Figure 10. Incoming Invitation Received as a Message 1 Press "Accept". The handset may accept the invitation automatically, start in inverted mute and loudspeaking mode, depending on the configuration of the received invitation. When the invitation is accepted, the following screen appears (see figure 11).
User Manual Ascom d62 DECT Handset TD 92477EN If the user rejects the invitation, it can be re-joined later on, see 8.2.8 Re-join a Group on page 54. 8.2.6 Decline a PTT Invitation Decline Invitation Received as Incoming Call to reject a PTT invitation. The handset returns to the previously Press “Decline”, or shown screen. See also 8.2.8 Re-join a Group on page 54. Decline Invitation Received as Message Press "Reject" to reject the invitation. The handset returns to the previously shown screen.
User Manual Ascom d62 DECT Handset TD 92477EN Absence Handling The reason for being absent and the return time can be specified here. 1 Select "Call services". 2 Select "Absence". 3 Select the applicable absence reason in the list. The number of absence reasons (for example “Lunch”, “Meeting”, “Trip” etc.) are configured in the PDM. 4 Press "Select. 5 Enter time (HHMM) or date (MMDD) depending on the selected absence reason. 6 Press "OK".
User Manual Ascom d62 DECT Handset TD 92477EN Divert Calls When Busy 1 Select "When busy". 2 Select "Activate". 3 Enter number (maximum 24 digits) to divert to, or press the soft key the phonebook. 4 Press "OK" to open The handset sends a diversion reason code1 to the system by establishing a call. The call is automatically disconnected after a few seconds. To stop diversion select "Deactivate" and press the confirmation button or the Soft key "OK". 8.
User Manual Ascom d62 DECT Handset 8.3.3 TD 92477EN Define Navigation Key 1 Select "Navigation keys". 2 Select "Up", "Down", "Left", or "Right". 3 Select "Function", and press "Select" to select function for the Soft key. 4 Select function from list, and press "Back". 5 Select "Value" (only for some of the functions), and press "Select". Enter a value for example a handset number. Press "Back". 6 Select "Control question", and press "Select". It is off by default. 7 Press "Save". 8.3.
User Manual Ascom d62 DECT Handset 8.4.2 Edit Services 1 Mark a service by using the 2 Press "More" 3 Select "Edit". 4 Edit the service parameters. 5 Press "Back" 8.4.3 8.5 TD 92477EN and on the navigation key. and on the navigation key. Delete Services 1 Mark a service by using the 2 Press "More". 3 Mark "Delete" by using 4 Press "Select". 5 Press "Yes" to delete the service. on the navigation key.
User Manual Ascom d62 DECT Handset TD 92477EN 2 Select "Delete". 3 Select "Yes" to delete the message. Forward Message 1 Select "More". 2 Select "Forward". 3 Enter additional text if needed. 4 Select "Send" 5 Enter number. 6 Select "Send" to forward the message. Call Sender 1 Select "View". 2 Select "More". 3 Select "Call Sender". Call number in Text 1 Select "View". 2 Do one of the following: 3 • Press "More" and select "Call no. in text"1. • Press .
User Manual Ascom d62 DECT Handset 4 8.5.3 TD 92477EN Press "Send". Unsent Messages 1 Select "Unsent" to view the list. 2 Select message to edit/send. 3 Select "Edit", edit text and/or just select "Send". Delete/Delete All 1 Select "More". 2 Select "Delete" or "Delete all". 3 Select "Yes" if the unsent message shall be deleted. 8.5.4 Sent Messages 1 Select "Sent" to view the list. 2 Select "View". Forward message 1 Enter additional text if needed. 2 Enter number. 3 Select "Send".
User Manual Ascom d62 DECT Handset 8.6 TD 92477EN Profiles An own profile can be set up for incoming calls, message alerts, message volume, vibrating alerts, key sound etc. This can be useful when there are many users on the same handset who require different sound profiles. It can also be used for temporarily settings, for example while in a meeting incoming calls should be silent. A user can then switch to his or her own particular profile when using the handset.
User Manual Ascom d62 DECT Handset TD 92477EN 2 Select in the menu. 3 Select profile from list. When a profile is activated, the icon mode. and the name of the profile are displayed in idle Delete Profile 1 Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. 2 Select 3 Select profile from list. 4 Press "More". 5 Select "Delete" from menu. 6 Press "Select". 7 Press "Yes" to confirm. in the menu.
User Manual Ascom d62 DECT Handset 8.7.1 TD 92477EN Call Contact 1 Select "Call contact". 2 Select contact from the list, or enter name or number in the search field. 3 Press the Soft key "Call". The contact can also be edited and a message sent by selecting "View" > "More". 8.7.2 1 Add Contact Select "Add contact". Add New Contact 1 Select "New". 2 Select "Add", and enter the name of the contact. 3 Press "OK". 4 Select "Work Number"/"Mobile number"/"Other number". 5 Press "Add".
User Manual Ascom d62 DECT Handset 4 8.7.4 TD 92477EN Press "Save". Set Ring Signal for a Contact A specific ring signal can be set for each contact. 1 Add/edit a contact according to 8.7.2 Add Contact on page 63 or 8.7.3 Edit Contact on page 63. 2 Select "Ring signal" 3 Select the ring signal to be used for the selected contact. 4 Press "Back" and the press "Save". 8.7.5 Delete Contact 1 Select "Delete contact". 2 Select contact, and press "Delete". 3 Press "Yes" to confirm. 8.7.
User Manual Ascom d62 DECT Handset 8.8.1 TD 92477EN Sound and Alert Settings Adjust the Ring Volume 1 Select "Sound & Alerts. 2 Select “Volume”. 3 Step with setting. to increase the volume and with to decrease it. Press Back to save the NOTE: If a handset restriction is enabled, it might not be possible to set the ring volume to "Silent". See Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. Set different Ring Signals for Calls 1 Select “Sound & Alerts”. 2 Select “Ring signals”.
User Manual Ascom d62 DECT Handset TD 92477EN Set the Key Sound This means that every time a key is used, the handset gives a small sound. 1 Select “Key sound”. Choose between “Silent, “Click”, or “Tone”. 2 Select key sound. 3 Press "Back". To listen to the key sound, press the soft key "Play". 8.8.2 Keypad Lock Settings The handset keypad can be locked automatically to minimize the risk of accidentally pressing keys or buttons while the handset is not in use.
User Manual Ascom d62 DECT Handset TD 92477EN Deactivate the Automatic Key Lock 1 Select “Locks”. The "Locks" menu is displayed. 2 Select "Automatic key lock" and select "Off". Automatic Key Unlock The user can configure a locked keypad to unlock automatically when a call or message is received. After the user has serviced the call or message, the keypad is locked again after the specified Auto lock time expires. 8.8.
User Manual Ascom d62 DECT Handset 2 Select “Phone lock”. 3 Select “Auto phone lock”. 4 Select "Off". 5 Enter PIN code. 6 Press "OK". TD 92477EN Change PIN Code From the handset "Settings" menu: 1 Select "Change PIN code". 2 Enter the old PIN code. 3 Press "OK". 4 Enter new PIN code twice. 5 Press "Save". 8.8.
User Manual Ascom d62 DECT Handset TD 92477EN 4 Press "OK". 5 Press "Back" 8.8.5 Time and Date Settings The time and date displayed in the handset cannot be changed by the user. The DECT system is solely responsible for keeping the time. The handset also synchronises with the DECT system time when: The handset is turned on after having been turned off. The handset requests the current DECT system date and time. • The handset remains on for longer than 24 hours.
User Manual Ascom d62 DECT Handset TD 92477EN Answering Key The answering key is by default set to Hook-off. 1 Select "Answering key" 2 Select "Hook-off" or "Any key". Press "Back" to save the setting. Answering Behaviour 1 Select "Answering behaviour". 2 Select "Automatically" and/or "Loudspeaking". 3 Press "Change" to change the setting. The check box is marked. 4 Press "Back" to save the setting.To remove the setting, press "Change". The check box is unmarked. 8.8.
User Manual Ascom d62 DECT Handset 9 TD 92477EN Procedure Call When configuring the functions Call services1, In Call menu1, Contacts, or a shortcut or service2 to the Phone call function, the data added in these functions is static. When entering the data for the function to be used, a variable or character U can be entered that allows the user to enter additional numerical characters before calling the number or sending the data to a system. See the following example for more information.
User Manual Ascom d62 DECT Handset TD 92477EN see the Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. When the system profile is activated, its settings is not displayed in the handset’s menu. It can be shown that a system profile is active in the handset by showing its profile name in idle mode. The system profile can be used in combination with the user profile (see 8.6 Profiles on page 61).
User Manual Ascom d62 DECT Handset 11 TD 92477EN Advanced Functions 11.1 Admin Menu The handset has a hidden menu for system administrators. See the Configuration Manual, for the Ascom d62 DECT Handset. The Admin menu contains: • • • • • • • • • • Software and hardware information, licence information, IPEI/IPDI, and User ID DECT link and system information DECT location information. NOTE: This is a licence dependent feature and is applicable for d62 Messenger and d62 Protector only.
User Manual Ascom d62 DECT Handset 12 TD 92477EN System Handling 12.1 Software Upgrade and Additional Features Software and parameters in the handset d62 can be upgraded by using the PDM or the IMS3/Unite CM. See the Installation and Operation Manual for the Portable Device Manager (PDM) Windows Version, or the Installation and Operation Manual for IMS3/Unite CM.
User Manual Ascom d62 DECT Handset TD 92477EN 13:03 2013-02-07 System A Harald Handset is Updated. OK Figure 15. Update Completed while in Charger 13 Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.
User Manual Ascom d62 DECT Handset TD 92477EN Fault Probable cause Action or comment Unable to switch off handset by long pressing the On-hook key. A handset restriction preventing Disable the parameter Prevent the user to switch off the handset. switch off, see Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. Handset, with In Charger > Other actions> Switch off enabled, is not switched off when placed in charger. Unable to subscribe handset using Easy Registration feature.
User Manual Ascom d62 DECT Handset TD 92477EN Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range, but no access rights. Switch handset off and then switch it on again or contact system administrator. No System. The handset The handset is out of coverage or beeps once a minute handset is defective. (during max 30 minutes) with a low tone followed by a high tone (if enabled, the vibrator also follows the beeps).
User Manual Ascom d62 DECT Handset Could not encrypt connection TD 92477EN The parameter "Encryption Required" is enabled in the handset in combination with; 1) Unencrypted base station(s); and/or, 1) Disable the "Encryption Required" parameter in handset; and/or, 2) Enable the encryption in the base station(s); and/or, 2) Unsupported base station(s). Note: If Ascom’s base station(s) is used, the software version must be 3.1.x or greater. 3) Use supported base station(s). Ask your supplier.
User Manual Ascom d62 DECT Handset 14 TD 92477EN Operation Notice 14.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. Operating Area The handset can only be used in the area covered by the system. Outside of this area the handset looses contact with the system.
User Manual Ascom d62 DECT Handset 15 TD 92477EN Maintenance 15.1 Maintenance of Batteries 15.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low. Charge now." appears. The "Empty battery" icon is flashing when the battery has 5% or less remaining capacity left.
User Manual Ascom d62 DECT Handset TD 92477EN Figure 16. Easy replaceable battery, unlock the lid and remove the battery. 15.2 Easy Replacement of Handset Easy replacement can be used if a handset needs to be replaced due to, for example, a broken display. The easy replacement procedure is done via the handset display and the DC4 Advanced Desktop Charger, or the CR3 Rack Charger.
User Manual Ascom d62 DECT Handset TD 92477EN 15.2.2 Easy Replacement Procedure During the Easy Replacement procedure, the LEDs of the handset and the charger follow the same LED indications. This means that if the old handset has a broken display, the LED indications on the charger and on the handset can be used to follow the replacement procedure. Before and after easy replacement, the LEDs may have different LED indications. For more details, see LED Indications during Easy Replacement on page 83.
User Manual Ascom d62 DECT Handset 4, 5 TD 92477EN When the text "Please insert old phone in charger" is displayed, replace the new handset with the old handset. The handset can either be switched on or off. Note: If the CR3 Rack Charger is used, the left charging slot has to be used for both handsets. The handset is restarted and after a few seconds, the text "Saving settings. Do not remove phone from charger" appears. The charger LED changes to slow orange flashing. It may take several minutes.
User Manual Ascom d62 DECT Handset TD 92477EN 15.3 Attach the Hinge-type Clip Attach the hinge-type belt clip as described in the illustration below. Figure 18. Screw the hinge-type clip into position. 15.4 Attach the Swivel-type Clip Attach the swivel-type belt clip as described in the illustration below. Figure 4. Figure 19. Screw the swivel-type clip into position. 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset TD 92477EN 15.5 Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used. Figure 20. Screw the cover into position. 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset 16 TD 92477EN Related Documents Configuration Manual, Ascom d62 DECT Handset TD 92639EN Function Description, Interactive Messaging TD 92168GB Installation and Operation Manual IMS3 TD 92762EN Installation and Operational Manual, IP-DECT TD 92579EN Installation and Operational Manual Portable Device Manager (PDM), Windows version TD 92325EN Installation and Operation Manual, Unite Connectivity Manager TD 92735EN 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset 17 TD 92477EN Document History Version Date Description A 02 February 2009 First released version B 18 Mars 2009 WSM replaced with IMS2 C 08 December 2009 Chapter 8.2.4 Push to Talk on page 51 added. Chapter Contrast on page 68 added. Chapter 3.8 Settings on page 19 updated. See change bars in the document for more information. D 22 December 2010 See change bars in the document for more information E 22 September 2011 See change bars in the document.
User Manual Ascom d62 DECT Handset TD 92477EN Version Date Description H 12 December 2012 8.7 Contacts on page 62, 5.3.8 Dial a Name from the Central Phonebook on page 26 and 6.3.9 Write and Send a Message on page 35: possible to temporarily change input language. 8.1.3 System: subscription procedure changed when Easy registration failures. 8.1.5 In Charger Action when not in Call on page 48: Owner ID is shown when a handset is switched off in charger. 8.8.
User Manual Ascom d62 DECT Handset TD 92477EN Version Date Description I 30 April 2013 Added 6.12 Calling while Reading a Text Message on page 40. Added 6.3.8 Message Templates on page 34 to describe use cases of message templates, and described message template use in 6.10 Decline a Call with a Predefined Message on page 39 and 6.11 Answering a Text Message with a Predefined Message on page 39. Added 6.3.12 Review Inbox Content while Reading a Message. The section 6.
User Manual Ascom d62 DECT Handset TD 92477EN Version Date Description J 31 October 2013 The following sections have been updated to reflect the five emergency number availability: 1.2 Functions and Accessories on page 1 5.7 Emergency Calls on page 31 8.8.2 Keypad Lock Settings on page 66 8.8.3 Phone Lock Settings on page 67 Updated section Screen Saver on page 68 and 13 Troubleshooting on page 75 to describe "Black also in call" screen saver option.
User Manual Ascom d62 DECT Handset TD 92477EN Appendix A: Bluetooth Headset A.1 Introduction Bluetooth technology replaces the cord between the handset and the headset. This allows the user to move more freely and eliminates the risk of a headset cord getting stuck. Bluetooth is optional to the handset to be able to use a Bluetooth headset. The Bluetooth is factory mounted on the handset’s circuit board. Bluetooth supported functions: • • • • • • • A.
User Manual Ascom d62 DECT Handset A.4 TD 92477EN Headsets A number of Bluetooth headsets for different work situations have been tested together with the handset. Refer to the Ascom Wireless Extranet Website for a list of verified Bluetooth headsets. Since the Bluetooth supports the Bluetooth 2.0 standard, other headsets may also work although not verified by Ascom. Note: The Bluetooth headset may have more or less functions than described here, refer to the Manual for the Bluetooth headset. A.
User Manual Ascom d62 DECT Handset A.5.5 TD 92477EN Remove a Headset To remove a Bluetooth Headset enter in the handset menu, select "Bluetooth" > "Headset". Step with the navigation key, or to the headset to be removed and press the soft key "More". Select "Delete". Confirm with the soft key "Yes". A.5.6 Change the name of Bluetooth headset The name, in the headset list, of the headset is the default name for the headset. in the menu, select “Bluetooth” > “Headset”.
User Manual Ascom d62 DECT Handset A.9 TD 92477EN Transfer a call A.9.1 Transfer a Call to the handset To transfer a call to the handset from the Bluetooth headset, press the soft key "More" on the handset during the call, and select “Audio transfer”. A.9.2 Transfer a Call to the Bluetooth Headset To transfer the call to the Bluetooth headset, press the soft key "More" on the handset during the call, and select “Audio transfer”.
User Manual Ascom d62 DECT Handset TD 92477EN A.14 Troubleshooting Problem Reason Solution No headset found Headset is turned off Turn on headset1 Headset is out of battery Charge headset1 Pairing fails Headset is out of range Move headset closer to handset < 10 metre.
User Manual Ascom d62 DECT Handset TD 92477EN Appendix B: Bluetooth Barcode Reader B.1 Introduction If the handset’s hardware supports Bluetooth (a icon battery lid), a Bluetooth barcode reader can be used. is printed on the label under the Note: The Bluetooth barcode reader requires that the license dependent Bluetooth Data Profile feature is enabled. See Configuration Manual, Ascom d62 DECT Handset, 92639GB. Bluetooth supported functions: • • • B.
User Manual Ascom d62 DECT Handset TD 92477EN 6 When barcode reader is found, press "Pair". 7 If needed, enter PIN code, see user manual for the Bluetooth barcode reader. Press "OK". 8 The dialog Successful pairing appears if the pairing process was successful. The Bluetooth barcode reader is also connected indicated by the icon in front of the barcode reader. B.4.
User Manual Ascom d62 DECT Handset TD 92477EN 1 Press the button1 of the barcode reader to scan a barcode. The barcode reader may give a beep to confirm that the barcode has been read and sends the information the handset. 2 When the information is received, the handset sends it immediately to a predefined destination. A Message sent dialog window appears in the handset, and the barcode reader gives a beep to confirm that the message has been sent.
User Manual Ascom d62 DECT Handset B.9 TD 92477EN Troubleshooting Problem Reason No barcode reader found Barcode reader is turned off Pairing fails Solution Turn on barcode reader1 Barcode reader is out of battery Charge barcode reader1 Barcode reader is out of range Move barcode reader closer to handset < 10 metre.
User Manual Ascom d62 DECT Handset 31 October 2013 / Ver.
User Manual Ascom d62 DECT Handset TD 92477EN Index A Antenna ................................................................ 5 B voice message................................................. 8 Message Indication Repetition........................... 38 Message volume ................................................. 65 Microphone ........................................................... 5 Mute button........................................................ 11 Battery ...............................