TD 92582EN User Manual Ascom d41 DECT Handset 21 June 2012 / Ver.
User Manual Ascom d41 DECT Handset TD 92582EN Content 1 Introduction............................................................................................................. 1 1.1 Abbreviations and Glossary ................................................................................ 1 1.2 Functions and Accessories .................................................................................. 1 2 Safety Instructions ...............................................................................
User Manual Ascom d41 DECT Handset TD 92582EN 5.3.2 Lock/Unlock the Keypad during a Call ...................................................... 19 5.4 Lock/Unlock the Handset ................................................................................. 20 6 Calling .................................................................................................................... 21 6.1 Incoming Call ...................................................................................................
User Manual Ascom d41 DECT Handset TD 92582EN 9.1.4 Call Services ............................................................................................. 31 9.2 Contacts .......................................................................................................... 32 9.2.1 Call Contact ............................................................................................. 32 9.2.2 Edit Contact .........................................................................................
User Manual Ascom d41 DECT Handset 1 TD 92582EN Introduction This document describes features and settings available for the d41 handset. The handset is designed to be used in office environment and has high quality voice. It is suitable for users dependent of being reachable and/or having a need for mobile voice and messaging features, which makes it ideal for applications where the user needs one way messaging. Read the 2 Safety Instructions on page 3 before using the handset.
User Manual Ascom d41 DECT Handset Basic Advanced TD 92582EN Centralized management1 - x languages2 x x Easy registration x x Easy replacement of handset x x Dynamic output power x x Desktop charger Basic x x Desktop charger Advanced x x Charging rack x x Leather case x x hinge-type x x swivel-type x x Security cord x x Headset with microphone on boom x x Headset with microphone on cable x x Functions Downloadable 4 1. This feature is system dependent. 2.
User Manual Ascom d41 DECT Handset 2 TD 92582EN Safety Instructions Read this chapter before using the d41 handset. For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and this User Manual. This product shall only be used with the following batteries: • Art.No.
User Manual Ascom d41 DECT Handset TD 92582EN • 60% Chlorhexidin 0.5mg/ml Acetone can be damaging to the plastic casing of the handset and should not be used. Environmental Requirements DECT Handset • Only use the handset in temperatures between 0o C to +40o C (32o F to 104o F). • Avoid exposing the handset for direct sunlight or close to other heat sources. • Avoid volume levels that may be harmful to your hearing.
User Manual Ascom d41 DECT Handset 2.3 TD 92582EN Regulatory Compliance Statements (USA and Canada only) • FCC ID: BXZDH3 • IC: 3724B-DH3 • US: 9FVW4NANDH3 HAC FCC compliance statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
User Manual Ascom d41 DECT Handset 2 TD 92582EN l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Modifications Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 21 June 2012 / Ver.
User Manual Ascom d41 DECT Handset 3 TD 92582EN Descriptions 1 14 13 12 2 11 3 10 4 9 5 001 8 6 7 Figure 1. Description of the Handset d41 1 Earpiece speaker 2 Soft keys The 3 Soft keys is used with GUI, that is, the functions of each Soft key is indicated by text in the display just above the keys. 3 Off-hook key To answer a call, to pre-dial a number, and as a short cut to the Call list. 4 Voice mail access* A quick access to the handset’s Voice mail.
User Manual Ascom d41 DECT Handset 3.1 TD 92582EN The d41 DECT Handset IMPORTANT: The handset may retain small magnetic objects around the mouthcap or earcap region. Case The plastic cover parts are made of durable PC/ABS material. Antenna The antenna is integrated inside the handset. Loudspeaker The handset has a separate loudspeaker for the loudspeaking function. It is placed on the back side of the handset. Microphone The microphone is placed on the front bottom side of the handset.
User Manual Ascom d41 DECT Handset TD 92582EN The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket. For more information, see Installation and Operation Manual, DC4 Desktop Charger, TD92481GB. Note: Only use the charger within the temperature range of +5° C – +40° C. IMPORTANT: Only use the provided power supply, see Installation and Operation Manual, DC4 Desktop Charger, TD92481GB. 3.2.
User Manual Ascom d41 DECT Handset TD 92582EN “Full battery” icon is displayed in upper right corner. The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low. Charge now." appears. The "Empty battery" icon is flashing when the battery has 5% or less remaining capacity left.
User Manual Ascom d41 DECT Handset TD 92582EN Menu icons The ”Contacts” menu contains all names/numbers in the local phonebook. In addition, a company phonebook with up to 500 entries can be downloaded to the phone via the PDM. It is also possible to access a central phonebook* from the "Contact" menu. The “Calls” menu contains call lists, call time, and call services*. Call services is configured in the PDM.
User Manual Ascom d41 DECT Handset 3.4 TD 92582EN Keys and Buttons 3.4.1 Off-hook Key This key is used for connecting calls. One short press in standby mode opens the call list. 3.4.2 On-hook, and On/Off Key This key is used for disconnecting calls and returning to main screen. A long press in standby mode will switch the handset on/off. 3.4.3 Navigation Key Use this key to step in the menu, and when working in text mode. , , , and are used for stepping left/right and up/down in the menu. 3.4.
User Manual Ascom d41 DECT Handset 3.4.8 TD 92582EN Alphanumeric Keys .,?!-‘”1 abcàâæç2 defèéêë3 jkl5 ghiîï4 mnoñôöœ6 pqrs7 wxyz9 Space + * 0 # 005 tuvû8 Figure 5. Available characters. Note: Depending on the selected menu language, other characters can be available. This means that the character order can differ from the table above. In standby mode, and number input mode • A short press on a key enter the digits “0” - “9” and the characters * and #.
User Manual Ascom d41 DECT Handset 3.5 TD 92582EN Accessories 3.5.1 Belt Clips Two belt clip options are available: • Hinge-type clip (standard) The clip on the back of the handset is used to fasten the handset to a belt or similar. It is also possible to change the clip to a swivel-type. • Swivel-type clip The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to firmly place your handset onto your belt. 3.5.2 Security Cord The security cord is 800 mm long.
User Manual Ascom d41 DECT Handset 4 TD 92582EN Menu Tree 4.
User Manual Ascom d41 DECT Handset 4.
User Manual Ascom d41 DECT Handset 4.3 TD 92582EN Settings • Sound & Alerts —> • Volume > • Ring signals —> • Internal call • External call • Callback • Vibrator alert —> • On • On if silent • Off • Key sound —> •Click • Tone • Silent • Headset —> • Mic on boom • Mic on cable • Display —> • Contrast • Time & Date —> • Time format —> • hh:mm (am/pm) • hh:mm • Date format —> • dd month yy • month dd yyyy • yyyy-mm-dd • mm/dd/yyyy • dd/mm/yyyy • dd-mm-yyyy • dd.mm.
User Manual Ascom d41 DECT Handset 4.4 TD 92582EN In Call The In Call menu can be accessed during an ongoing call by pressing the soft key "More". If the handset is configured via the PDM/IMS3, it is possible to access a certain function in the In call menu directly by pressing the right Soft key. Note: If the handset is configured via PDM/IMS3, it is possible to call a pre-defined emergency number while the handset is locked or the keypad is locked.
User Manual Ascom d41 DECT Handset 5 TD 92582EN Basic Operation 5.1 Switch the Handset On/Off The handset is switched off: 1 Press and hold On-hook key . When pressing the On-hook key, the handset will vibrate and the display lights up. 2 A dialog window "Switch on?" is displayed. Confirm by pressing "Yes". The handset is in idle mode: 5.2 1 Press and hold On-hook key 2 A dialog window "Switch off?" is displayed. Confirm by pressing "Yes".
User Manual Ascom d41 DECT Handset 5.4 TD 92582EN Lock/Unlock the Handset The handset can be protected for unauthorized use. If this function is activated, a PIN code has to be entered for example to switch on the handset, to answer an incoming call etc. The default phone lock code (0000) can be changed to any 4 - 8 digit personalized code. Note: If configured in the handset, it is possible to call a pre-defined emergency number while the handset is locked. See the handset’s Configuration Manual.
User Manual Ascom d41 DECT Handset 6 TD 92582EN Calling 6.1 Incoming Call The flashing LED, accompanied by a ring signal and/or a vibrating handset, give you notice of a call. Ring signal and vibrator can be disabled. The calling party’s handset number or name is shown. The name will be shown if the calling party’s handset number is stored in the local phonebook or if calling line information is available. Press the Off-hook key to answer the call.
User Manual Ascom d41 DECT Handset TD 92582EN 4 Select contact from list, or search name/number by entering characters in the "Search" field. 5 Press or "Call" to make the call. Note: It is also possible to access the Local phonebook by pressing the soft key idle mode. 6.2.4 Dial a Name from the Central Phonebook 1 Press the "Menu" Soft key. 2 Select “Contacts”. 3 Select "Central phonebook". 4 Select "Search by name".
User Manual Ascom d41 DECT Handset 6.3 TD 92582EN During a Call Note: Some of these functions are system dependent. The parameters are set up in the Portable Device Manager (PDM), see Configuration Manual, Ascom d41 DECT Handset, TD 92641EN, and Installation and Operational Manual, Portable Device Manager (PDM), Windows version, TD 92325EN. If the handset is configured via PDM, it is possible to call a predefined emergency number while the handset/keypad is locked.
User Manual Ascom d41 DECT Handset 5 6.3.5 Press TD 92582EN . Switch between Calls Prerequisite, a new call has been started during conversation, see 6.3.4 Start a New Call during Conversation on page 23. 1 Press the "More" Soft key. 2 Select "Switch"1. 3 Press "Select". This will switch between the calls. 6.3.6 End a Call during Conversation Prerequisite, a new call has been started during conversation, see 6.3.4 Start a New Call during Conversation on page 23.
User Manual Ascom d41 DECT Handset TD 92582EN 2 Select "Conference call"1. 3 Press "Select". The person initiating the conference call is the conference leader, and the other are participant members of the conference call. 6.3.10 Call Back When a call is made to a busy handset, it is possible to automatically call back when the busy handset is free. When a busy tone louds, do as follows: 1 Press the "More" soft key during the call. 2 Select "Call back"1. 3 Press "Select".
User Manual Ascom d41 DECT Handset TD 92582EN 6.3.14 DECT Info This option is only visible if the Admin menu is activated. See Configuration Manual, Ascom d41 DECT Handset, TD 92641EN for more information. 6.4 Loudspeaking Function How to activate the loudspeaking function is dependent of the choice of answering method. An incoming call can be connected with loudspeaking function active by pressing left soft key. During a call, a press on the left soft key activates the loudspeaking function.
User Manual Ascom d41 DECT Handset 7 TD 92582EN Messaging 7.1 Mini Messaging Note: This feature is applicable for d41 Advanced only. The handset d41 Advanced can receive text messages with a maximum of 12 characters. When a text message is received, the LED starts flashing and the message alert signal sounds. The message is displayed in a dialog window. If the received message contains more than 12 characters, the remaining characters are discarded. Only the last received message is displayed.
User Manual Ascom d41 DECT Handset 8 TD 92582EN Contacts The handset has a local phonebook with 250 entries, where names and numbers freely can be added, deleted, and edited by the user. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact, that is, work number, mobile number, and other number. For more information on how to add, edit, or delete a contact, see 9.2 Contacts on page 32.
User Manual Ascom d41 DECT Handset 9 TD 92582EN Menu Operation 13:00 Contacts Calls Select Back 006 Settings Figure 6. The Main Menu. 9.1 Calls 1 Enter the menu by pressing the “Menu” soft key. 2 Select 3 Press "Select". 9.1.1 in the menu. Call List The 25 last received, dialled or missed calls are stored in a call list. If a number occurs more than once the last time stamp, together with the total number of occurrences, is shown.
User Manual Ascom d41 DECT Handset TD 92582EN 2 Select entry to delete. 3 Select "Delete". 4 Select "Yes" to delete the entry from the list. Delete all Entries from the Call list 1 Press the "More" soft key. 2 Select "Delete all". 3 Select "Yes" to delete all the entries from the list. 9.1.2 Missed Calls A missed call is by default indicated by a Missed call window1 and the icon .
User Manual Ascom d41 DECT Handset 9.1.4 TD 92582EN Call Services Note: These functions are system dependent. Besides the default Call services functions, it is possible to define 10 extra system specific call services - with or without automatic disconnection. The parameters are set up in the Portable Device Manager (PDM), see Configuration Manual, Ascom d41 DECT Handset, TD 92641EN, and Installation and Operational Manual, Portable Device Manager (PDM), Windows version, TD 92325EN.
User Manual Ascom d41 DECT Handset TD 92582EN 3 Enter number (maximum 24 digits) to divert to, or press phonebook. 4 Press "OK". to access the The handset sends a diversion reason code1 to the system by establishing a call. The call will automatically be disconnected after a few seconds. To stop diversion, select No reply > Deactivate, and confirm by pressing "OK". Divert Calls When Busy 1 Select "When busy". 2 Select "Activate" and press "OK".
User Manual Ascom d41 DECT Handset TD 92582EN 6 Enter the numbers. It is possible to add tone "T" or paus "P" in phone numbers by pressing the Space key 5 times or 7 times, respectively. 7 Press "OK". 8 Press "Save" and then "Back". Add from Call List 1 Select "From call list". 2 Select number. 3 Press "Add". 4 Select "Work number", "Mobile number", or "Other number". 5 Press "Select". 6 Press "Add", and enter name for the contact, see 3.4.8 Alphanumeric Keys on page 13. 7 Press "OK".
User Manual Ascom d41 DECT Handset TD 92582EN Search by Name 1 Select "Search by name". 2 Enter first name and/or last name. 3 Press "Search". The search result will be displayed. Search by Number 1 Select "Search by number". 2 Enter the number. 3 Press "Search". The search result is displayed. View Last Search Result Select "Last result". Only the last result will be displayed. 9.3 Settings 1 Enter the menu by pressing the “Menu” soft key. 2 Select 9.3.1 in the menu.
User Manual Ascom d41 DECT Handset TD 92582EN Set the Key Sound This means that every time a key is used, a low sound is heard. 1 Select “Key sound”. 2 Select “Silent, “Click”, or “Tone”. 3 Press "Back". It is possible to listen to the key sound by pressing the "Play" soft key. 9.3.2 Select Headset Profile 1 Select "Headset". 2 Select "Mic on boom", "Mic on cable", or "Customized headset profile"1 3 Press "Select". 9.3.3 Display Settings 1 Select “Display”. 2 Select “Contrast”.
User Manual Ascom d41 DECT Handset 4 Press "Select". Selectable date format: • • • • • • • 5 9.3.5 TD 92582EN DD/MM/YYYY, for example: 17/09/2008 (also called Europe) MM/DD/YYYY, for example: 9/17/2008 (also called US) YYYY-MM-DD, for example: 2008-09-17 (ISO 8601) MMM DD YYYY, for example: Sep 17 2008 DD MMM YY, for example: 17 Sep 08 DD.MM.YYYY, for example: 17.09.2008 DD-MM-YYYY, for example: 17-09-2008 Press "Select" to save the setting.
User Manual Ascom d41 DECT Handset 5 9.3.6 TD 92582EN Press "Save". Answering The default setting for the handset is to use the Off-hook key when answering a call. The answering behaviour can be configured to answer the call automatically, i.e. without pressing a key, and/or in loudspeaking mode. It is also possible to set the answering behaviour to any key. If "Any key" is selected, any keys except the "On-hook" key and the "Sound off" key can be used to answer a call.
User Manual Ascom d41 DECT Handset TD 92582EN Switch off While Charging When the handset is placed in the charger it can be switched off. When removed from the charger it will switch on again. 1 Select “In charger”. 2 Select “Switch off”. Mute Handset While Charging When the handset is placed in the charger it can be muted while it is charging. When it is removed from the charger it will switch on the sound again. 1 Select “In charger”. 2 Select “Sound off”.
User Manual Ascom d41 DECT Handset TD 92582EN To subscribe a new system, the “Park:” (Portable Access Right Key) and “Ac:” (Authentication code) related to the system are needed. Contact the system administrator for more information. Note: The PARK code may not be needed if there is no alien DECT system within the coverage area. The IPEI code is a unique code which has been assigned to the handset, see also 10.1 Admin Menu on page 40. 1 Enter System name. Press "next". 2 Enter PARK code.
User Manual Ascom d41 DECT Handset 10 TD 92582EN Advanced Functions 10.1 Admin Menu The handset has a hidden menu for system administrators. See Configuration Manual, Ascom d41 DECT Handset, TD 92641EN.
User Manual Ascom d41 DECT Handset 11 TD 92582EN System Handling 11.1 Software Upgrade and Additional Features Software and parameters in the handset d41 can be upgraded by using the PDM or the IMS3. See Installation and Operation Manual, Portable Device Manager (PDM) Windows Version, TD 92325EN, or Installation and Operation Manual IMS3, TD 92762.
User Manual Ascom d41 DECT Handset 12 TD 92582EN Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. 21 June 2012 / Ver.
User Manual Ascom d41 DECT Handset TD 92582EN Operational Problems Fault Probable cause Action or comment No display The battery level is low or the handset is defective. Charge the battery or contact system administrator. No ringing The sound off icon is on, or ringer Long press the Sound off key, volume set to silent, or the or increase volume, or contact handset is defective. system administrator. No change in time & date setting PBX dependent.
User Manual Ascom d41 DECT Handset TD 92582EN No System. The The handset is out of coverage or handset beeps once a handset is defective. minute (during max 30 minutes) with a low tone followed by a high tone (if enabled, the vibrator also follows the beeps). Stop the beep with the Sound off key and go into range. Note: When re-entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system. or contact system administrator.
User Manual Ascom d41 DECT Handset TD 92582EN LED is flashing red, quick flash, (100 ms on, 800 ms off) 1) If a third handset, that is another handset than the "old" (the replaced handset) and "new" (the replacement heandset) handset, is inserted into the charger during Easy Replacement, this error indication appears. Change to the correct handset. 2) The charger has found that Easy Replacement does not work. Change back to the "new" handset.
User Manual Ascom d41 DECT Handset 13 TD 92582EN Operation Notice 13.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. Operating Area You can only use your handset in the area that is covered by your system. Outside this area you will loose contact with the system.
User Manual Ascom d41 DECT Handset 14 TD 92582EN Maintenance 14.1 Maintenance of Batteries 14.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low. Charge now." appears. The "Empty battery" icon is flashing when the battery has 5% or less remaining capacity left.
User Manual Ascom d41 DECT Handset TD 92582EN 14.2 Attach the Hinge-type Clip Attach the hinge-type belt clip as described in the illustration below. Figure 8. Attach the hinge-type clip into position. 14.3 Attach the Swivel-type Clip Attach the swivel-type belt clip as described in the illustration below. Figure 1. Figure 9. Attach the swivel-type clip into position. 14.4 Easy Replacement Easy replacement can be used if a handset needs to be replaced due to, for example, a broken display.
User Manual Ascom d41 DECT Handset TD 92582EN The easy replacement procedure is done via the handset display and the DC4 Advanced Desktop Charger, or the CR3 Rack Charger. The following settings are replaced during easy replacement: • • • • DECT registration User parameters (including User ID) Contacts The extension number is assigned to the new handset. The following settings are not replaced during the easy replacement: • Call list • License1 14.4.
User Manual Ascom d41 DECT Handset TD 92582EN New New Old New 1 2 3 4, 8 7 5 6 Figure 10. Easy Replacement Procedure via the DC4 Advanced Desktop ChargerI 1 On the new handset, press and hold NOTE: Do not release until you are instructed to do so. 2 Put the new handset in the charger. 3 When the text "Start phone replacement?" is displayed, release . Press "Yes" (left soft key). The text "Follow the instructions. Each step can take several minutes." appears in the display.
User Manual Ascom d41 DECT Handset TD 92582EN LED Indications during Easy Replacement The following table shows the LED indications that are used for the d41 and the charger during the easy replacement procedure.. See also 12 Troubleshooting on page 42. LED indication Description Orange, flashing (1 000 ms on, 1 000 File transfer during Easy Replacement. ms off) Orange, flashing (100 ms on, 800 ms off) “Change phone” indication during Easy Replacement.
User Manual Ascom d41 DECT Handset 15 TD 92582EN Related Documents Configuration Manual, d41 DECT Handset TD 92641EN Installation and Operational Manual, Portable Device Manager (PDM), Windows version TD 92325EN 21 June 2012 / Ver.
User Manual Ascom d41 DECT Handset 16 TD 92582EN Document History For details in the latest version, see change bars in the document. Version Date Description A 02 February 2009 First released version B 19 March 2009 WSM changed to IMS2 C 15 December 2009 See change bars in the document D 19 January 2010 E 22 December 2010 See change bars in the document. F 26 September 2011 IMS2 changed to IMS3. Redirect calls when placed in charger removed. See change bars for additional changes.