System Description

TD 93025US
9 May 2019 / Ver. I 82
System Description
teleCARE IP
9.9 Wireless Speech Using Phones
In a full wireless infrastructure consisting only of wireless devices, setting up a speech
session with a resident cannot be done through the known wired teleCARE IP speech
devices, since they are not part of the installation.
In such an installation, corded or cordless (DECT/Wifi), phones connected to a landline or
mobile GSM (3G/4G) phones can be used at the resident’s side, allowing the caregiver to set
up a speech session with the resident using the dial back principle.
Figure 75. Wireless speech using phones
Other than the resident’s phone, no additional hardware is required, so there will be no or
almost no installation work to be performed.
The resident’s phone number is registered in the teleCARE IP system through the
Messaging, Assignments, and Reporting Interface (MARi) or the teleCARE IP Staff GUI. The
phone number can be assigned to a location, for example the resident’s room. Whenever
the resident makes a call using one of the wireless devices, like an NITX or NIFX, the
caregiver will be notified. The caregiver receives a message including the interactive
messaging “Speech” option which can be pressed to setup a speech session with the
resident.
During the speech session, the caregiver will be presented with two interactive messaging
options, “Park” for parking the call in case a follow up of the conversation is required and
“Cancel” in order to cancel the resident call.