TD 93066EN User Manual Ascom Myco Wi-Fi and Cellular Smartphone 2 June 2017 / Ver.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN About This Document Safety Precautions Read the safety precautions in Appendix A. Safety Precautions before using the handset. Save This Manual. It includes important safety information and operating instructions. Save all instructions for future reference. Cross-References in the Document Throughout this document you find cross-references with blue text color, which indicate further details that are found in other sections of this document.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN Contents 1. Introduction User Manual............................................................................................. 1 1.1 Abbreviations and Glossary User Manual .............................................................. 3 1.2 Features................................................................................................................... 4 2. Quick Installation Steps for Administrators .............................
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4.10.3 Charge with a Micro-USB Cable .................................................................. 21 4.10.4 Charging Indication .................................................................................... 21 4.11 Change the Battery ............................................................................................. 22 4.12 Log In, or Log Out ...............................................................................
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5.7 Push-to-Talk Group Call......................................................................................... 38 5.7.1 Join a PTT Call Session .................................................................................. 39 5.7.2 Use the PTT Call Screen................................................................................. 40 5.7.3 Reject a PTT Invitation ..................................................................
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 10.2 Man-Down and No-Movement Alarm ................................................................. 55 10.2.1 Activate, or Deactivate, the Man-Down and No-Movement Alarms.......... 55 10.2.2 Man-Down and No-Movement Indication .................................................. 56 10.2.3 Cancel a Man-Down, or No-Movement Alarm ............................................ 57 10.3 Automatic Call after Alarm ....................................
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 16.4 Time and Date Settings....................................................................................... 73 16.5 Telephony Settings ............................................................................................. 73 16.5.1 Use the Power Button to End Calls ............................................................. 73 16.6 Admin Settings .................................................................................
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 1. Introduction User Manual 1. TD 93066EN Introduction User Manual The Ascom Myco Wi-Fi and Cellular Smartphone is a durable and robust handset, purpose built for nurses, caregivers and clinicians. Alerts from patient monitors, and communication from staff and patients, are available to you at all times, wherever you are on-site. With the top display, color coded LED priority beacon and touchscreen you have the ability to quickly respond to alerts.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 1. Introduction User Manual TD 93066EN NOTE: Some functions are dependent on the PBX and protocol (SIP) versions, and your system may not support all functions described in this document. For more information about your system, please contact the person (or department) responsible for the system in your organization, or contact your supplier. 2 June 2017 / Ver.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 1. Introduction User Manual 1.1 TD 93066EN Abbreviations and Glossary User Manual 1G, 2G, 3G, 4G Common naming of the generations of mobile communication evolution. Alert Alert message from equipment such as patient monitors and nurse call systems. Cellular GSM/3G Conversation A collection of instant messages sent between two handsets.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 1. Introduction User Manual TD 93066EN Wi-Fi The commonly understood name for wireless LAN networks. Used generically when referring of any type of 802.11 network. WLAN Wireless Local Area Network (LAN): A type of LAN in which data is sent and received via highfrequency radio waves rather than cables, or wires. a.Only available for Ascom Myco 2, GMS handset version. b.Android, Google, Google Play and other marks are trademarks of Google, Inc. 1.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 2. Quick Installation Steps for Administrators 2. TD 93066EN Quick Installation Steps for Administrators An administrator should perform the following steps to get the handset started: NOTE: Remove the protective plastic sheet attached to the display, for proper function of the touchscreen. 1 Insert the micro-SIM card (Cellular handset versions only). Refer to 2.1 Insert SIM Card on page 5. NOTE: Only a micro-SIM size card can be used in the handset.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 2. Quick Installation Steps for Administrators TD 93066EN NOTE: For detailed instructions, refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone. Follow the instructions in the applicable section: • • • 2.2.1 2.2.1 Install Using Easy Deployment on page 6 2.2.2 Install Using QR Codes on page 6 2.2.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 2. Quick Installation Steps for Administrators TD 93066EN 1 On the App view, tap Setup . 2 Turn the handset horizontally and position the handset so that the QR code fits within the scanning window. 3 If the scan is successful the Setup app closes automatically and the text "Deployment data applied successfully" appears on screen. If needed, follow the steps in 2.2.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description 3. TD 93066EN Handset Description Both handset versions (Ascom Myco Wi-Fi, and Ascom Myco Wi-Fi and Cellular) share the same external characteristics. This chapter includes the following sections: • • 3.1 3.1 Handset Overview on page 8 3.2 Accessories on page 11 Handset Overview 23 21 22 1 Speaker. 2 Front microphone (main) 3 Charging connector / Headset connector 4 Home button (3.1.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description TD 93066EN 11 Color-coded LED priority beacon (11.2 Color-Coded LED Signals on page 58) 12 Loudspeaker 13 Rear microphone 14 Camera (13. Camera and Gallery on page 68.) 15 GSM antenna 16 Battery cover lock 17 Battery Pack 18 Clip 19 WLAN antenna, and GPS antenna 20 Color pad for clip (3.1.10 Color Pad for Clip on page 11.) 21 Back button 22 Overview button 23 Ascom IR location a.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description 3.1.4 • TD 93066EN Back Button1 Press to navigate backwards, to the previous screen. This will result in different behavior, depending on where you are in the user interface.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 3. Handset Description • 3.1.9 TD 93066EN Refer to 11.2 Color-Coded LED Signals on page 58 for details on how other notifications are shown in the top display. Ascom IR location1 The Ascom Myco handset is capable of using IR-positioning with the Ascom IR Location feature. 3.1.10 Color Pad for Clip The color pad on top of the clip is used to differentiate the handsets between, for example, workgroups, shifts, or roles.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 4. Basics The following chapter describe how to use the handset. Read them through before using the handset for the first time. This chapter includes the following sections: • • • • • • • • • • • • • 4.1 4.1 Turn the Handset On, or Off on page 12 4.2 Wake and Unlock the Handset, or Lock and Put It to Sleep on page 13 4.3 Adjust the Volume on page 13 4.4 Use Vibrator Only, or Silent Mode on page 13 4.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 4.2 Wake and Unlock the Handset, or Lock and Put It to Sleep The handset automatically turns to sleep after 1 minute (default), to save battery time. If the screen lock functionality is enabled (default) the handset is locked automatically when entering sleep mode. TIP: You can change the sleep timeout time, refer to 16.1.4 Sleep Timeout on page 72.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics NOTE: Alerts and incoming messages are still shown on the top display, and by Color-coded LED priority beacon flashes, when the handset is in Vibrator only, and Silent mode. NOTE: The handset can be configured to not allow settings below a certain volume, refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone for details. 4.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics Drag Some objects can be moved, for example apps, or unhandled alerts in the Alert view. • Tap and hold, and drag the object to move it. Swipe Swipe to answer a call, unlock, or change view. • Tap the display and at the same time, move the finger in any direction. Flick • Flick the display to quickly scroll up, or down a list. Stop scrolling by tapping the display. Stretch and Pinch • • 4.6 Stretch the display to zoom in.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics • • • • Tap individual letters to type text. Use the word-prediction feature to type words faster. Tap and hold a letter to select an alternate character from the pop-up menu. Tap the Shift, ?123, or =\<-buttons to change to uppercase, number, or special character entry modes. Edit Text Do the following to edit text: 1 Tap and hold the text to enter the text selection mode.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics Figure 2. Alert view. In the Alert view, alerts from external systems, such as patient monitors, and nurse calls, are shown in order of in order of arrival. The highest prioritized, or oldest alert that has not been handled, is shown in the top bar, above the alerts. The top bar also has a counter that shows the number of unhandled alerts.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics • • • • While in the Alert view, swipe right or tap on , to show the App view. To start an app, tap the app icon. Scroll the screen to show any additional apps. Press the Home button while in an app, or in the App view, to return to the Alert view. The app shortcut bar, in the upper part of the App view, is used to add shortcuts to often used apps. The app shortcut bar can contain up to five app shortcuts.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics App Navigation Bar1 When working with apps, the app navigation bar is shown in the lower part of the screen. The buttons provide functionality to navigate in, or switch between apps. Figure 5. App navigation bar. • • • 4.9 : Return to the previous screen within an app, or close the app. : Returns to the App view. : Open a list of recently used apps. Tap to switch to an app. Remove an app by swiping left, or right.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics The table below shows the charging time when using the different ways of charging. Charging Type: Charging Time (fully depleted handset): Battery Charging Rack: Approx. 3 hours Handset Charging Rack: Approx. 4 hours Micro USB cable with recommended Power supply unit in a wall socket: Approx. 4.5 hours Micro USB cable in a switched on PC: Approx. 4.5 hours 4.10.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics NOTE: The Battery Pack can be difficult to remove from the slot the first few times of usage. 4.10.3 Charge with a Micro-USB Cable WARNING: We strongly recommend to use the Micro-USB cable together with the USB Power supply unit available from Ascom (Art.No. 660468, delivered with interchangeable plugs for EU, UK, USA/CA, and AU/NZ). To use an untested, or a budget USB charger, could cause serious injury, or death.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics Figure 6. The charging screen on a fully charged handset. The following icons show status on the Charging screen: Charging complete. Unhandled alert. Missed call. New message. New voicemail. Muted handset. Indicates that a personal alarm is configured for the Alarm button (refer to 10. Personal Alarm on page 55).
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 2 Slide the Battery cover lock to the right. 3 Press the upper part of the clip to open it fully. 4 Remove the Battery Pack. Insert the Battery Pack: 1 Press the upper part of the clip to open it fully, then insert a fully charged Battery pack. 2 Slide the Battery cover lock to the left to lock it. The handset starts automatically after the battery is connected. 3 Release the clip. 4.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 3 Tap Log in. 4 If previous users have logged in on the handset, and the recent users list is enabled, a login screen appears. Otherwise, skip to step 6. 5 • If the correct user name is preselected, type the password in the Password box, and then tap Log in. • If the wrong user name is preselected, tap Change and continue with the next step. The recent users list is shown, see 4.12.3 Recent Users List on page 26.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 6 Type the user name and password in the corresponding boxes. • Tap Log in to log in. • Tap , or press the Home button, to cancel the login. NOTE: Logging in on a second handset will automatically log out the user from the first handset. 4.12.2 Log Out TIP: The handset can be configured to automatically log out when placed in a Charging Rack, refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 2 Tap the Log out option in the dialog window to confirm. Alerts and messages stored on the handset are hidden. NOTE: Alerts and messages stored on the handset are visible to any user logging in on the handset, and will not be transferred over when logging in on another handset. 4.12.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics If the system is configured for it, users can select their availability status from the handset. This availability status can be used by the system for example when deciding which handsets to send an alert to. In some cases, system applications can change the availability status for the handset automatically, for example after accepting an alert message.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 4. Basics 1 The availability status can be selected from either the Alert view, or through the notification on the lock screen: • In the Alert view, tap the top bar: NOTE: If login is enabled, the user name is shown in the top bar.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 5. Calling NOTE: Phone app functionality may differ depending on system configuration. Functionality can also be restricted by the carrier. This chapter includes the following sections: • • • • • • • 5.1 5.1 Answer or Reject a Call on page 29 5.2 Make a Call on page 30 5.3 End a Call on page 34 5.4 Functions During a Call on page 34 5.5 Headset on page 37 5.6 Voicemail on page 38 5.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling Figure 9. Incoming calls on a locked/unlocked screen (cellular). Locked Screen On the incoming call screen: • • Drag the phone icon to the right side of the screen and drop it to answer the call. Drag the phone icon to the left side of the screen and drop it to reject the call. Unlocked Screen (WiFi Only) The description below only applies to incoming WiFi calls.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling Figure 10. The keypad screen in the Phone app. 5.2.2 Call Using the Call List The call list is a list of previously received, or dialed, calls. 1 In the Phone app, tap 2 Scroll the list to find a contact, or a phone number. 3 Tap a contact/phone number to place a call, or tap 5.2.3 . to return to the keypad.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 5 5.2.4 A list of contacts is shown below the search fields. Tap a contact to make a call. Call Using the Contacts App The Contacts app contains a listing of contacts from the central phonebook as well as contacts added locally on the handset. 1 In the Contacts app, tap on ALL CONTACTS. All locally stored contacts will then be shown as a list.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 1 Tap and hold the * button on the dialer when entering a number sequence. The two second long pause is indicated with a "," in the number sequence. 2 Add another two seconds to the pause by repeating step 1. Figure 11. Number sequence with pauses. TIP: Several pauses can be added at different places in a number sequence. Both pauses and wait sections can be used in the same number sequence.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling If you select "Ask for every call", this dialogue window will appear for every call. But checking any other option will set that option as the default and hide the dialogue window for all future calls. Changing the default call carrier To change the default call carrier, go into Settings > Telephony > Prefer calls with.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling Figure 15. Functions during a call (cellular). 5.4.1 • • 5.4.2 • 5.4.3 • • 5.4.4 • • 5.4.5 Enable Loudspeaker and Adjust Volume Tap the speaker - during a call to enable/disable the loudspeaker. Use the Volume up, or Volume down buttons to adjust the volume. Mute Microphone Tap during a call to mute/enable the microphone. Show the Keypad Tap during a call to show the keypad screen.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 5.4.7 Switch Between Calls Tap the on hold call to make it active. The previously active call is put on hold. 5.4.8 Transfer Call A call can be transferred to another number when calling via Wi-Fi (not available for cellular connections). Various methods can be used to transfer calls: Transfer an Ongoing Call During a call: 1 Tap Transfer.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 1 Press the Home button to exit the Phone app. 2 The user interface can now be navigated in the same way as when not in a call. Information about the call is presented in the phone bar in the lower part of the screen. The phone bar is hidden when an app is open. 3 To return to the Phone app tap the phone bar, or swipe down the notification drawer and tap on the ongoing call.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 5.6 Voicemail NOTE: This is a system dependent feature. If the system is connected to a voicemail service, handset users can record and listen to voicemail messages. 5.6.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling • • A rejected/ignored PTT invitation can be used to rejoin the session later (as long as the session remains active), see 5.7.4 Rejoin a PTT Call Session on page 41. A group of users can be invited to participate in a PTT call by starting a session, see 5.7.5 Start a PTT Group Call Session on page 42. NOTE: PTT sessions must be defined in the Device Manager, and messaging groups in the Unite CM/Unite CS configuration tool.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling 5.7.2 Use the PTT Call Screen The push-to-talk call screen is used when communicating in a PTT group call session. Figure 18. The push-to-talk call screen. The following options are available during a PTT session: • • • • Tap and hold Push-to-talk to open the microphone for transmitting. The microphone is muted again when the button is released.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling Figure 19. The push-to-talk phone bar. 5.7.3 Reject a PTT Invitation Most incoming PTT session invitations can be rejected, if not configured to be automatically accepted. Reject an invitation in the following way, depending on the invitation type: Invitation as an Incoming Call • Reject the call invitation the same way as a regular incoming call, see 5.1 Answer or Reject a Call on page 29.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 5. Calling Figure 20. Rejoin a PTT session. 5.7.5 Start a PTT Group Call Session A new PTT group call session can be started from the handset, if one, or more, PTT group calls has been pre-configured. Do the following to start a PTT session: 1 In the App view, tap PTT . 2 In the Select session to initiate list, tap the session to start. 3 The session group members receive invitations.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 6. Contacts 6. Contacts Contacts can be found in both a local and a central phonebook on the handset. • • The local phonebook contains contacts added by you, and is unique for each handset. The central phonebook is a list of contacts stored remotely on the system, and is shared by all handsets. You cannot add, edit or remove, contacts from the central phonebook. Both phonebooks can be accessed from the Contacts app, or from the Phone app.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 6. Contacts 6.3 Add a New Local Contact 1 In the App view, tap Contacts . 2 Tap All Contacts in the upper part of the screen to open the local phonebook. 3 Tap 4 Type in Name, Phone number, Email, and Address to the contact. 5 Tap the back arrow in the upper part of the screen to save the new local contact in the lower part of the screen.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts 7. Alerts The Alert view is the view that appears when pressing the home button on the handset. In the Alert view, alerts initiated from third-party equipment (such as patient monitors and nurse call systems) and other sources (like system broadcast messages and lab results, or from handset initiated personal alarms are shown, and can be responded to accordingly.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts View Alert Tap the alert to view additional information. Respond to Alert Tap the appropriate button, such as Reject, or Accept. Refer to 7.4 Alert Response Options on page 51 for a list of possible response options. 7.2 Alert Indication New alerts are indicated in the: • • • • • 7.2.1 7.2.1 Top Display 7.2.2 Alert Priority Beacon 7.2.3 Lock Screen 7.2.4 Top Bar 7.2.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts Figure 22. The number of pending alerts shown in the top bar. The top bar can also be used to show availability (as in the example below). To enable this, instead of alert information, the value Login > Enable user availability status needs to be changed to Yes in the Device Manager (default: No). Figure 23. Availability status in the top bar 7.2.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts The alert priority is shown by use of colors, as follows: • • • The color-coded LED priority beacon show the priority color of incoming alerts. A bar with the priority color to the left of each alert in the Alert view. A red frame around high priority (1) alerts. NOTE: The alert priority colors follow the MDD standards and cannot be altered. Priority Color Priority 7.3.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts • Brown • Grey • White • Black The red and dark red category colors both show as the same red color on the LED alert beacon. Brown, grey and black are shown as white on the LED alert beacon, unless a crisis priority (1) is received, in which case the beacon flashes red. NOTE: The category colors are dependant on configuration, and can differ between system setups.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts Lavatory call Medical call Monitoring Nurse call Personal alarm Personal alarm sent Phone call Push-to-talk call Service call Technical alert Test alarm Test alarm sent Workflow 1 Workflow 2 Workflow 3 Workflow 4 Workflow 5 X-ray result NOTE: The alert type icons are dependant on configuration, and can differ between system setups.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 7. Alerts 7.4 Alert Response Options Alerts often requires you to respond, for example to accept an alert or to indicate that you are busy. Below are examples of alert response options: NOTE: Both the available alert types and individual response options for each alert type is dependant on the system configuration. 7.5 View Alerts on a Locked Handset Active alerts are shown on the lock screen. Refer to 11.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 8. Messaging 8. Messaging NOTE: The Conversation view can be replaced with third-party functionality, and might differ from what is described in this chapter. In the Conversation view you can send messages to other handsets in the system. On the Alert view, swipe left, or tap , to open the Conversation view.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 8. Messaging 8.2 8.3 8.4 8.5 Reply to Message 1 Tap the incoming message notification, or tap the message in the main conversation view. 2 Tap the Message field and type a reply. • Tap • Tap to send the reply. to return to the main conversation view without sending the reply. Search for Message 1 Tap . 2 Type a search criteria, such as a phone number in the Search field.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 9. Connectivity 9. Connectivity 9.1 Ascom IR Location1 The Ascom IR Location feature is used to keep track of and report the location of handsets. It is implemented through IR location devices, which transmit location information continuously. IR location is used to indicate the location of the handset in critical situations when the handset alarm button is pressed. 9.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 10. Personal Alarm TD 93066EN 10. Personal Alarm This chapter includes the following sections: • • • 10.1 Top Button Alarm on page 55 10.2 Man-Down and No-Movement Alarm on page 55 10.3 Automatic Call after Alarm on page 57 10.1 Top Button Alarm Double press, or long press, the top handset button to send out a personal alarm (for instructions on how to use the double press and long press input modes, refer to 3.1.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 10. Personal Alarm 2 TD 93066EN Tap: • Man down tracking to activate/deactivate the Man-down alarm. • No movement tracking to activate/deactivate the No-movement alarm. TIP: If not hidden, the Personal security app can also be reached through the notification drawer when Man-down, or No-movement tracking is activated. An active Man-down alarm tracking is indicated with movement is indicated with .
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 10. Personal Alarm TD 93066EN 10.2.3 Cancel a Man-Down, or No-Movement Alarm A Man-down, or No-movement detection can be cancelled before the alarm is sent out. When the handset indicates Man-down, or No-movement, do one of the following to cancel the alarm: • • On the warning message popup (see Figure 26 on page 56), slide the before the counter reaches 00:00. Press the Volume button (up, or down).
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11. Notifications 11. Notifications New messages, phone calls, alerts and status information are all indicated by notifications from the handset. This chapter includes the following sections: • • • • • • • • 11.1 Sound and Vibration on page 58 11.2 Color-Coded LED Signals on page 58 11.3 Top Display Notification on page 59 11.4 Lock Screen Notifications on page 59 11.5 Status Bar on page 61 11.6 Notifications on page 61 11.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11. Notifications Figure 28. Lock screen notifications 11.4.1 Interacting with Notifications on the Lock Screen Open a Message or Alert To open a notification directly from the lock screen, do the following: 1 Tap a notification to highlight it, then immediately tap the notification again to open it. If screen lock is enabled, you will be prompted for the code to unlock the handset.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11. Notifications 11.5 Status Bar The status bar is in the upper part of the display, and shows pending notifications from apps (in the upper left corner), and handset system status, such as time, battery level, or Wi-Fi/ Cellular signal strength (in the upper right corner). Figure 30. Status bar. NOTE: An exclamation point may at some point be shown next to the Wi-Fi indicator.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11. Notifications NOTE: Alert notifications will not appear while in the Alert view. Figure 32. Alert notification. Conversations The conversation notification appears when a new conversation message is received. Tap the notification to open up the conversation view. See chapter 8. Messaging on page 52 for details on how to view and reply to conversation messages. The notification remains on screen until it is dismissed.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11. Notifications Figure 35. Warning notification. If the notification is closed the warning will stay in the top bar until solved. Tap the notification. to reopen Figure 36. Warning indication in the top bar. 11.7 Notification Drawer Swipe down from the status bar to open the notification drawer. The notification drawer shows information about missed calls and cellular text messages (cellular handset version only).
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 11. Notifications 11.8 Icons Used for Notification The following are examples of icons that can be used for notification. For alert type icons, refer to 7.3.3 Alert Type Icons on page 49. NOTE: This is not a complete list of icons. Icons used for notification can differ depending on the system configuration.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 12. Apps 12. Apps Apps installed on the handset can be found in the App view (4.7.2 App View on page 17). Available apps on the handset are installed remotely by a system administrator, and cannot be changed by the user. Refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone for instructions on how to add and remove handset apps. For further instructions on how to work with apps, refer to 4.8 Use Apps on page 18.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 12. Apps Settings Change the handset configuration. 16. Settings on page 71 12.2 Google™ Mobile Services1 - GMS2 Google Mobile Services (GMS) is a suite of apps and services provided by Google. GMS promotes greater privacy and security of personal information by preventing location tracking and data collection. GMS can be enabled for workers that depend on apps such as Google Play™, Gmail™ or Google Maps™. 12.2.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 12. Apps Icon 2 June 2017 / Ver. PG5 App Name Functionality Google Play Store™ Download Android apps to your handset, using the Google Play Store. Youtube™ YouTube is an online site which allows people to share and view videos.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 13. Camera and Gallery TD 93066EN 13. Camera and Gallery The handset is equipped with a camera to scan barcodes, take photos, and record movies. This chapter includes the following sections: • • • 13.1 Camera on page 68 13.2 Gallery on page 68 13.3 Screenshot on page 68 13.1 Camera To open the camera: • In the App view, tap Camera . 13.2 Gallery The gallery contains all photos and images stored on the handset.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 14. Barcode Scanning TD 93066EN 14. Barcode Scanning NOTE: To use the barcode scanning function an optional barcode scanning license is required. Refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone for instructions on how to add licenses to a handset.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 15. My Services 15. My Services The My Services app contains shortcuts that can be used for functionality such as open an app, or a webpage, communicate with external equipment, or set up a phone call. The My Services shortcuts are configured in the Device Manager, refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone. Tap My Services in the App view to open the My Services app.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 16. Settings 16. Settings NOTE: Some settings may be unavailable, or locked, depending on the system configuration. The Settings app provides the possibility to customize the handset: 1 Swipe to the right, or tap 2 Tap Settings in the upper left corner, to open the App view. . This chapter includes the following sections: • • • • • • • 16.1 Display Settings on page 71 16.2 Sound Settings on page 72 16.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 16. Settings 16.1.4 Sleep Timeout I idle, the display is automatically turned off after a specified time. 1 In the Settings app, tap Display, and then tap Sleep timeout. 2 Choose a sleep timeout for the handset. TIP: For the longest battery time between charges, use the shortest convenient sleep timeout. 16.1.5 Rotate Top Display The text on the top display can be rotated.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 16. Settings 16.2.5 Hearing Aid Compatibility 1 In the Settings app, tap Sounds. 2 Select the Hearing Aid Compatibility check box to enable the use of hearing aid equipment. 16.3 Languages Settings 1 In the Settings app, tap Languages, and then tap Language. 2 Select a language. 16.4 Time and Date Settings 1 In the Settings app, tap Date & time. 2 Select the Use 24-hour format check box to use 24 hour time format.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 17. Operation Notice TD 93066EN 17. Operation Notice This chapter includes the following sections: • 17.1 Accessibility and Voice Quality on page 74 17.1 Accessibility and Voice Quality The WLAN network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning yourself close to a computer, radio, or similar equipment.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone TD 93066EN 18. Maintenance 18. Maintenance This chapter includes the following sections: • • • 18.1 Cleaning the Handset on page 75 18.2 Battery Maintenance on page 75 18.3 Replace the Color Pad for the Hinge-Type Clip on page 75 18.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 19. Troubleshooting User Manual TD 93066EN 19. Troubleshooting User Manual This chapter contains information on how to solve common problems and warning messages. Go through the lists below if you encounter any problems. If these lists does not solve your problem, contact your system administrator. NOTE: If other handsets are having similar problems, it might be a system error. This chapter includes the following sections: • • 19.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 19. Troubleshooting User Manual TD 93066EN 19.1 Operational Problems Fault Probable Cause The handset has lost connection and is in one of the following states: The handset beeps once a minute (for max - No network - No access 30 minutes) in a low - Voice only tone, followed by a high tone (if enabled, - Messaging only the vibrator also follows the beeps). No network.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 19. Troubleshooting User Manual TD 93066EN Fault Probable Cause Action/Comment The signal strength indicator fluctuates a lot, or shows a lower value compared to other devices such as commercial smartphones. The signal strength indicator on the handset is configured to be more sensitive compared to commercial smartphones, to prevent interruptions to the mission critical communication.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 19. Troubleshooting User Manual Message TD 93066EN Details Connection to both the Unite CM/Unite CS and the PBX has been lost. Wi-Fi calls are unavailable, and no new alerts or messages can be received. Wait until the connection is restored. The cellular connection has been lost. No cellular phone calls can be made. Wait until the connection is restored, or try restarting the handset. NOTE: Only applicable for the cellular handset version.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 20. Related Documents User Manual TD 93066EN 20.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 21. Document History User Manual TD 93066EN 21. Document History User Manual For details in the latest version, see change bars in the document. Version Date Description A 2 April 2015 First version. B 14 October 2015 New: 2. Quick Installation Steps for Administrators on page 5 (partly based on sections from the removed "Getting Started" chapter). 4.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 21. Document History User Manual TD 93066EN Version Date Description C 15 December 2015 Updated: 1.2 Features on page 4 3.1 Handset Overview on page 8 Added the Battery Storage and Maintenance Guidelines document to 20. Related Documents User Manual on page 80. Edit Text on page 16 4.10 Charge the Handset Battery on page 19 4.11 Change the Battery on page 22 5.1 Answer or Reject a Call on page 29 5.2.2 Call Using the Call List on page 31 5.2.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 21. Document History User Manual Version 2 June 2017 / Ver. PG5 Date TD 93066EN Description Updated: 3.1.7 Multifunction, and Alarm Button on page 10. Added text about using the top button for third-party apps. MYCO-3461 4.10 Charge the Handset Battery on page 19. Changed the charging time estimations. 4.10.3 Charge with a Micro-USB Cable on page 21. Added text saying that the USB power supply unit is delivered with interchangeable plugs. 4.10.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone 21. Document History User Manual Version E Date 27 October 2016 TD 93066EN Description Whole document: Google trademarks added. MYCO-5569 New images throughout the manual. MYCO-6416 MYCO-5879 MYCO-5733 Text and layout fixes based on review feedback. New: 19.2 Warning Messages on page 78. MYCO-6887 Updated: 1.1 Abbreviations and Glossary User Manual on page 3. Added items to the list. 4.10 Charge the Handset Battery on page 19.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone Appendix A. Safety Precautions TD 93066EN Appendix A. Safety Precautions Read through this chapter before using the handset. NOTE: The Product Designator for regulatory purposes of the Ascom Myco handset is SH1. Safe Operation For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone Appendix A. Safety Precautions TD 93066EN value because the device is designed to use only the power required to reach the network. That amount changes depending on a number of factors such as how close you are to a network base station. The highest SAR value under the ICNIRP guidelines for use of the device at the ear is 0.201 W/kg and at the body is 0.278 W/kg (The measure distance of 1.5 cm).
User Manual Ascom Myco Wi-Fi and Cellular Smartphone Appendix A. Safety Precautions TD 93066EN The handset is designed to be worn with the display toward the body for best radio performance. SAR testing is made with no separation, to approve the device to be carried close to the body. This device must not be co-located, or operating in conjunction with any other antenna, or transmitter. Use of non-Ascom approved accessories may violate the FCC and ISED guidelines for RF exposure and should be avoided. A.
User Manual Ascom Myco Wi-Fi and Cellular Smartphone Appendix A. Safety Precautions • • • • TD 93066EN Do not charge the battery when the ambient room temperature is above 40 °C, or below 5 °C (above 104 °F, or below 41 °F). Do not attempt to take the battery apart. Do not remove the battery unless it needs to be replaced. Turn off the handset before removing the battery (recommendation). Battery Disposal Defective batteries must be returned to a collection point for chemical waste disposal.
