Ascom UNITE – The END-TO-END SOLUTION FOR INTEGRATED MESSAGING
Ascom UNITE Decision-making is critical to any workplace. You need the right information at the right time to make the right decision. Unite delivers time-critical information to key staff, regardless of their location, enabling quick and efficient responses.
Ascom UNITE A ROBUST EVENT NOTIFICATION AND MESSAGING MIDDLEWARE Unite is an IP-based system for professional messaging. It integrates a broad range of fixed, wireless, and mobile media, including paging, messaging and alarm systems, and cordless phone systems like DECT, with public communications technologies, such as GSM, email, and the Internet. Unite goes beyond the boundaries of communications systems to interface with business, accounting, building management, and security systems.
ASCOM UNITE MEETING ALL YOUR MESSAGING NEEDS Clarifying Messages Integrating Technologies Whatever your type of message, it is automatically converted into the format required by the receiving device, such as a pager or wireless handset. Messages can be converted to give precise information about what has happened minimising the risk for misunderstandings. Privacy and security is guaranteed by encrypting messages. All messages, even sensitive data, can therefore be handled by Unite.
Ascom UNITE Escalating Messages Logging and Tracking What happens when a time-critical message is sent to a staff member, but that staff member is unavailable to answer the call? Using predefined criteria, a time-critical message reroutes to a second staff member, and if necessary, to a third staff member, until that call is acknowledged. By logging response calls, a service industry can track their quality of service and help make adjustments for improvements.
ASCOM UNITE SMOOTHER EVENT HANDLING THROUGH CONSOLIDATED FUNCTIONALITY Tech facts – Unite employs state-of-the-art technology for interactive messaging: An IP protocol-based system easily interfaces with other equipment Linux OS for optimal performance and low maintenance costs Built-in firewall Solid-state hardware for long-term reliability Automatic start-up and recovery facility Encrypted messages to ensure communications integrity Event handling Crucial to Unite’s ability to disseminate informat
Ascom UNITE Functionality When connected over an IP backbone, Unite modules and applications act as a single system. The following Unite building blocks are available: AMC (Alarm Management Client) A Windows based presentation/alarm handling client to the AMS. Presents alarms with graphical locations, and is a graphical interface for users to respond to alarms.
www.ascom.com Unite carrier systems Unite works with the following carrier systems: Carrier Category Supported Carrier Ascom DCT1800-S Ascom DCT1800-GAP Ascom EMN Ascom IP-DECT Aastra MD110 Aastra MX-One Aastra BusinessPhone Aastra MD Evolution Aastra Ascotel Alcatel OmniPCX VOIP/WiFi Ascom VoWiFi Cisco Call Manager Paging Ascom teleCOURIER/telePROTECT Public GSM/SMS TAP SNPP Email 05.2009 Ascom Wireless Solutions P.O.
