TD 92675EN Configuration Manual Ascom i62 VoWiFi Handset 20 June 2012 / Ver.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN About this document Cross-references in the document Throughout this document you will find cross-references in the text which indicate further details that can be found in other sections of this document. The cross-references are colored blue and linked to the relevant place in the document (example: see chapter 12. Document History on page 71).
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Contents 1. Introduction ................................................................................................................... 1 1.1 Abbreviations and Glossary ................................................................................... 2 1.2 Functionality matrix ................................................................................................ 4 2. Pre-Installation..................................................
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 5.2.3 Replacement of the Handset with PDM and IMS3........................................ 23 5.2.4 Replacement of Handset with PDM Only...................................................... 25 5.3 Change Number of a Handset ............................................................................... 26 5.4 Update Parameters via IMS3................................................................................. 27 5.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6.5.11 Uploadable Language................................................................................. 40 6.5.12 Select Default Language ............................................................................ 41 6.5.13 Short cuts ................................................................................................... 41 6.5.14 Soft Key Functions During Call ...................................................................
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6.11.5 Brightness................................................................................................... 55 6.11.6 Screen Saver ............................................................................................... 55 6.12 Menu Operation .................................................................................................. 55 6.12.1 Hide Menu Items......................................................................
Configuration Manual Ascom i62 VoWiFi Handset 1. 1. Introduction TD 92675EN Introduction This document is a guide for installing, configuring and maintaining functionality of the Ascom i62 VoWiFi Handsets. The Ascom Voice over Wireless Fidelity (VoWiFi) system provides wireless IP-telephony, messaging and alarm functions to enterprise LANs. Using third-party WLAN products as well as in-house developed hardware and software, the system enables data and voice transmission together with seamless roaming.
Configuration Manual Ascom i62 VoWiFi Handset 1.1 1. Introduction TD 92675EN Abbreviations and Glossary 802.11a IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 5GHz spectrum. 802.11b IEEE 802.11 standard for transmission rate of up to 11Mbps, operates in the 2.4GHz spectrum. 802.11g IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 2.4GHz spectrum. 802.11d IEEE 802.11 standard for regulatory domains. 802.11e IEEE 802.
Configuration Manual Ascom i62 VoWiFi Handset 1. Introduction TD 92675EN ESSID Extended Service Set Identifier. Identifying name of a WLAN - strictly it is the identifying name of an AP and distinguishes WLANS from another. ESSID is one type of SSID (the other being BSSID). IGWP IP Gateway PRI for connection to traditional ISDN-based PBXes. Ascom VoIP Gateway.
Configuration Manual Ascom i62 VoWiFi Handset 1.2 1. Introduction TD 92675EN VoIP Voice over IP. VoWiFi Wireless version of VoIP and refers to an IEEE 802.11a, b, g and n network. VoWLAN Voice over WLAN. WEP Wired Equivalent Privacy. Wi-Fi Wireless Fidelity. Has become a name for wireless LAN networks. Originator is Wi-Fi Alliance. WLAN Wireless Local Area Network. Refers to an IEEE 802.11a, b, g and n network. WMM Wi-Fi Multimedia.
Configuration Manual Ascom i62 VoWiFi Handset 2. 2. Pre-Installation TD 92675EN Pre-Installation Before installing handsets in a VoWiFi system, make sure that all equipment is available. It is recommended to set up chargers and charge the handset batteries before installation, and to have a number plan available for the handsets. Also be sure that the IP addressing plan is set up to support the amount of handsets to be deployed.
Configuration Manual Ascom i62 VoWiFi Handset 2. Pre-Installation TD 92675EN The ESS might be used for setting up personal login accounts to the Device Manager in the IMS3. The ESS is also used for advanced messaging management. 20 June 2012 / Ver.
Configuration Manual Ascom i62 VoWiFi Handset 3. 3. Programming the TD 92675EN Programming the VoWiFi Handset This chapter describes how to configure handsets in three different ways: • • It is possible to configure the handset by inserting it into a DP1 Desktop Programmer cradle connected via USB to the PDM. It is possible to configure the handset via over-the-air (OTA) using the Device Manager in the IMS3. NOTE: This requires that the IP address to the IMS3 has been configured in the handset.
Configuration Manual Ascom i62 VoWiFi Handset 3. Programming the TD 92675EN For instructions on how to use the IMS3, see Installation and Operation Manual, IMS3, TD 92762EN. 3.2.1 Over-the-Air There is no external equipment needed besides the Device Manager in IMS3 and VoWiFi system. Please proceed with 4. Installation of VoWiFi Handsets on page 9. Figure 3. Configuration of handsets Over-the-Air (OTA) Ascom VoWiFi System IP Device Manager in IMS3 20 June 2012 / Ver.
Configuration Manual Ascom i62 VoWiFi Handset 4. 4. Installation of VoWiFi TD 92675EN Installation of VoWiFi Handsets This section describes the recommended procedure for installing and configuring handsets. There are several ways to install a handset, but the procedures described here guarantees simple maintenance of the network. It is recommended to use the Device Manager in IMS3 to install and maintain handsets in a large network.
Configuration Manual Ascom i62 VoWiFi Handset 4. Installation of VoWiFi TD 92675EN 1 Open a web browser and enter the address to the IMS3. 2 Click “Device Manager“. You might be prompted to log on the Device Manager. 3 Select the Templates tab and click “New“. The New template window is opened. 4 In the Device type and Parameter version drop-down lists, select the corresponding device type and parameter version to use, respectively. 5 In the Name field, enter a descriptive name of the template.
Configuration Manual Ascom i62 VoWiFi Handset 4. Installation of VoWiFi TD 92675EN 2 Click “Device Manager“. 3 Select the Numbers tab and click “New“. The New numbers window is opened. 4 In the Device Type and Parameter version drop-down lists, select the device type and the parameter version to use, respectively. NOTE: The device type and parameter version must match the handsets to be used to apply the template. 5 In the Prefix field, enter the numbers’ prefix (if needed).
Configuration Manual Ascom i62 VoWiFi Handset 4. Installation of VoWiFi TD 92675EN Settings that were stored for the handset in the Device Manager in IMS3 will now be downloaded to the handset. This can, for example, be unique soft- or hot keys that have been prepared earlier. When the settings have been downloaded to the handset, it might be restarted depending on the parameter changes. 7 4.2 Repeat step 3 – 6 for all handsets.
Configuration Manual Ascom i62 VoWiFi Handset 4. Installation of VoWiFi TD 92675EN 14 In the Numbers tab, right-click the handset’s number and select “Edit certificates“. An Edit certificate window opens. 15 In the Root tab and Client tab, click “Edit“ and select the certificates to import. Click “Close“. 16 In the Numbers tab, right-click the handset’s number and select “Edit parameters“. 17 Select “Network X“ (X represents A, B, C, or D).
Configuration Manual Ascom i62 VoWiFi Handset 4.4.1 4. Installation of VoWiFi TD 92675EN Create a template 1 Open the PDM or the Device Manager in the IMS3. 2 Select the Templates tab and open the menu “Template > New...“. The New Template window is opened. 3 Select the device type and parameter version that matches the software version installed on the handset. Give the template a descriptive name. The parameters that are not part of the template will be left unchanged on the handset.
Configuration Manual Ascom i62 VoWiFi Handset 4.4.4 4. Installation of VoWiFi TD 92675EN Save Handset Configuration as a Template It is possible to save all settings of a handset as template. Note that this does not include contacts, certificates and other personal data. The template will only contain configuration data. This template can be used as a backup if you want to restore the configuration of the handset at a later stage or as a template that can be applied to a number of handsets.
Configuration Manual Ascom i62 VoWiFi Handset 5. 5. Maintenance TD 92675EN Maintenance 5.1 Handset In an existing VoWiFi system it is important to be able to replace handsets, install new handsets and exchange faulty handsets. The recommended procedure is to use a template with basic network settings for log in, created in the PDM, and then get the rest of the settings that were created by the templates in Device Manager in IMS3.
Configuration Manual Ascom i62 VoWiFi Handset 5. Maintenance 2 In the Found Device Wizard window, select the “Run template“ option. 3 Click “Next >“. TD 92675EN Only templates with a parameter version matching the selected handset will be shown. 4 Select the template that shall be applied and click “OK“. The template is applied. The number of parameters in the template will affect the time it takes to apply the template to the selected handset.
Configuration Manual Ascom i62 VoWiFi Handset 5.1.4 5. Maintenance TD 92675EN Upgrade Software via PDM Software upgrade via PDM is used in small VoWiFi systems or when IMS3 is not available. The handsets need to be collected by the administrator due to the software upgrade is performed via the Desktop Programmer DP1 connected to PDM. 1 Open the PDM. 2 In the Devices tab, right-click the handset to be upgraded. Select “Upgrade software...“.
Configuration Manual Ascom i62 VoWiFi Handset 5. Maintenance TD 92675EN • • • • • License for i62 Protector Upgrading license i62 Messenger to Protector License Ekahau i62, see 6.15 Location on page 57 for additional settings. License Shared Phone i62, see 6.5.9 Shared Phone on page 39 for additional settings. License mandown/nomovement i62, see 6.8.5 Man-down and No-movement Alarm on page 49 for additional settings.
Configuration Manual Ascom i62 VoWiFi Handset 3 5. Maintenance TD 92675EN In a web browser, enter the address to the License Web: “https://www.ascom-ws.
Configuration Manual Ascom i62 VoWiFi Handset 5. Maintenance TD 92675EN Prerequisites: A PDM or Device Manager that supports the move license function, and a connection to the license server. To move a license using the PDM: 1 Put the licensed handset in the desktop programmer. 2 On the Licenses tab, select the handset online. 3 On the License menu, click “Move license...”. 4 In the Move license dialog, select the unlicensed handset and click “OK”.
Configuration Manual Ascom i62 VoWiFi Handset 5.2 5. Maintenance TD 92675EN Replacement of Handsets A handset can be replaced with a spare handset if it is broken. The handset registered in PDM or IMS3, is associated with its device type, device ID and extension. During the replacement procedure, the broken handset’s device type and extension will be associated with the spare handset’s device ID. 5.2.
Configuration Manual Ascom i62 VoWiFi Handset 4 5. Maintenance TD 92675EN Enter the Number and leave the password blank. Press “Login“. The spare handset is automatically updated from the IMS3 and might be restarted depending on the changed settings. The last stored settings for the broken handset in the IMS3 has been transferred to the spare handset. Replace and Move Licenses in IMS3 The broken handset and the spare handset do not have the same device type and/or have the same functionality license.
Configuration Manual Ascom i62 VoWiFi Handset 5. Maintenance TD 92675EN Replace without Move Licenses using PDM and IMS3 Both the broken handset and the spare handset must be of the same device type and have same functionality license. 1 In the handset, press *#34# in idle mode and select “License“ to check that both handsets have same device type and licenses. 2 Make sure that the broken handset is saved in the Device Manager (indicated by a in the Saved column.
Configuration Manual Ascom i62 VoWiFi Handset 5. Maintenance TD 92675EN 6 Remove the handset from the Desktop Programmer (DP1)cradle. The handset is restarted. 7 Enter the number and the password3 (if any). Press “Login”. 8 Make sure that the spare handset is saved in the Device Manager (indicated by a in the Saved column. If not, in the Numbers tab, right-click the spare handset and select “Save“. 9 Switch off the spare handset to make it offline.
Configuration Manual Ascom i62 VoWiFi Handset 8 5. Maintenance TD 92675EN In the list, select the broken handset to be replaced with the spare handset. Click “OK“. The broken handset has been replaced and its settings have been transferred to the spare handset. Replace and Move Licenses using PDM The broken handset and the spare handset do not have the same device type and/or have the same functionality license. In order to move the licenses to the spare handset, it must be an unlicensed Talker.
Configuration Manual Ascom i62 VoWiFi Handset 5. Maintenance TD 92675EN 3 In the Number menu, select “Rename...“. Alternatively, right-click the handset and select “Rename...” from the menu that appears. 4 In the New prefix field, enter the new prefix (if needed). 5 In the New number field, enter the new number. NOTE: Make sure that the new number does not exist in another system. If several handsets have the same number, their settings will overwrite each other when synchronizing with IMS3/PDM.
Configuration Manual Ascom i62 VoWiFi Handset 5.6 5. Maintenance TD 92675EN Upgrade the Template The upgrade procedure of the templates definition version is described in the Installation and Operation Manual, Portable Device Manager (PDM), TD 92325EN and Installation and Operation Manual, IMS3, TD 92762EN. 5.7 Create a Configuration Backup It is recommended to have a backup of the configuration in the handsets and the site.
Configuration Manual Ascom i62 VoWiFi Handset 6. 6. Handset Configuration TD 92675EN Handset Configuration NOTE: This chapter describes settings in parameter definition files (.def). These files are regularly updated and settings may change slightly. For example "On" to "Enable" or a parameter can be moved to another directory. The handset requires some settings to function in the VoWiFi system. All settings are done in the PDM/IMS3. This section describes the available settings for the handset.
Configuration Manual Ascom i62 VoWiFi Handset 6.2 6. Handset Configuration TD 92675EN IP Address Settings The IP address settings can be configured in two ways. • • 6.2.1 The handset can configured to receive an IP address automatically from a DHCP server, see 6.2.1 Automatic IP Address Settings. If no DHCP server is used, a unique IP address must be entered manually for each handset, see 6.2.2 Static IP Address (Manual) Settings.
Configuration Manual Ascom i62 VoWiFi Handset 6.3.2 6. Handset Configuration TD 92675EN Voice Power Save Mode The voice power save mode is used during calls. NONE is recommended to obtain optimal voice quality. U-APSD uses less power but is more sensitive to network disturbances. If supported by the infrastructure U-APSD is the preferred choice and multiple the talk time more than 4 times compared to NONE mode. 1 Select Network > Network A (B, C, or D).
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN NOTE: The selected World Mode Regulatory Domain determines which channels to be used. See Bands and Channels used by WiFi a-radio. • All • Non DFS • UNII-1 • UNII-3 • UNII-1, UNII-2 • UNII-1, UNII-2, UNII-3 • UNII-1, UNII-2, UNII-2 Extended • Advanced Bands and Channels used by WiFi a-radio Frequency band Channels Non DFS 5.150 - 5.250 MHz, 36,40,44,48 5.725 - 5.845 MHz 149,153,157,161, 165 UNII-1 5.
Configuration Manual Ascom i62 VoWiFi Handset 6.3.5 6. Handset Configuration TD 92675EN Transmission Power This is the transmission power the handset will use when transmitting data to the WLAN system. If “Automatic” (default) is used, the transmission power is adapted according to 802.11h, CCX or maximum possible. 1 Select Network > Network A (B, C, or D). 2 In the Transmission power drop-down list, select one of the following: 6.3.
Configuration Manual Ascom i62 VoWiFi Handset 6.4.2 6. Handset Configuration TD 92675EN WEP 64/128-bit Key To select WEP64/128-bit Key as the security mode. Do the following: 1 Select Network > Network A (B, C, or D). 2 In the Security mode drop-down list, select “WEP64/128-bit Key”. Additional parameters can now be set. See below. 3 In the WEP key 1 field, enter the WEP key to be used. 4 In the WEP transmit key drop-down list, select “WEP key 1“. 6.4.
Configuration Manual Ascom i62 VoWiFi Handset 2 6.5 6. Handset Configuration TD 92675EN Import the certificate by do the following: • In the Numbers tab, right-click the handset’s number and select “Edit certificates“. An Edit certificate window opens. • In the Root tab and Client tab, click “Edit“ and select the certificates to import. Click “Close“. 3 Select Network > Network A (B, C, or D). 4 In the Security mode drop-down list, select “EAP-TLS”.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN Display 6.11.1 User Display Text on page 54 x x 6.11.3 Font style on page 55 x x 6.11.4 Backlight Timeout on page 55 x 6.11.5 Brightness on page 55 x x 6.11.6 Screen Saver on page 55 x x xb x Messaging 6.7 Messaging Settings on page 44 Alarm 6.8 Alarm Settings on page 47 x a. Refer to the User Manual for more information on how the user can change the settings via the handset´s keypad. b.
Configuration Manual Ascom i62 VoWiFi Handset 3 6. Handset Configuration TD 92675EN In the Persistent volume drop-down list, select “Enable” to automatically store volume changes in the handset for future calls. The parameter affects the “Normal”, “Headset“, “Loudspeaking“ mode. For selection of headset, see Headset type on page 37. NOTE: Changing this parameter may result in lower sound quality and high sound level. Evaluate carefully before applying. 6.5.
Configuration Manual Ascom i62 VoWiFi Handset 6.5.5 6. Handset Configuration TD 92675EN In Charger Behavior The handset behavior when placed in a charger can be configured. In charger call behavior 1 Select Device > Call. 2 Choose a setting from the In charger call behavior list: • No action • End – the handset will end an ongoing call when placed in a charger. • Put on Loudspeaker – the handset will turn on the loudspeaker when placed in a charger during a call.
Configuration Manual Ascom i62 VoWiFi Handset 3 6. Handset Configuration TD 92675EN The following settings for the profile can configured: • Profile name • Internal/External/Callback ring signal • Ring volume • Vibrator • Key sound • Message alert signal1 • Answering settings • Diversion settings Diversions Calls can be diverted to other phone numbers, for example when busy. 1 In the applicable profile, select Diversions.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN This setting defines if the handset is personal or shared. The default setting is “No” but if “Yes” is selected, the handset can be used by several users. Each user can still have their individual settings and access them by personal login and a password. In order to use the Shared phone functionality, the following is required: • • • The handset does not use certificate. IMS3 Shared phone license (see 5.1.
Configuration Manual Ascom i62 VoWiFi Handset 3 6. Handset Configuration TD 92675EN If the uploaded language shall be used in the handset, see 6.5.12 Select Default Language for more information. 6.5.12 Select Default Language Defines he default operating language for the handset. This setting can later be changed by the user. 1 Select Device > Settings. 2 In the Language drop-down list, select the language to be used.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN Additional Short Cut Settings 1 In the Function drop-down list, select the function to be used: • Phone call • Call List • Contact list • Central phonebook (system dependent feature) • Message inbox • Send a message • Change profile (if selecting profile 1-4, the profile must first be configured, see 6.5.6 Configure Profiles on page 38.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN 6.5.15 Import Contacts It is possible to import a phonebook file (that is, local phonebook) to a handset. The phonebook file is a tab-separated .txt file, and contains two items per row; number and name. The PDM/IMS3 is used to import the phonebook file to the handset.
Configuration Manual Ascom i62 VoWiFi Handset 6.6 6. Handset Configuration TD 92675EN Messaging and Alarm The messaging and alarm functions are provided via the IMS3 and described in the document Installation and Operation Manual, IMS3, TD 92762EN. 6.6.1 IP Address to the IMS3 The IMS3 handles all communication between the WLAN and its built-in Centralized Device Manager.
Configuration Manual Ascom i62 VoWiFi Handset • • • 6.7.1 6. Handset Configuration TD 92675EN Repeat message indication This parameter enables/disables message indications. It sets whether a message indication shall be repeated until confirmed by the user or not. The current repetition rate is 7 seconds. If the message itself contains a repetition, it overrides this setting. Vibrator for message during call Determines if the handset shall vibrate when receiving messages during an ongoing call.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN Tip: It is recommended to use these settings if the user shall not be interrupted during 20 seconds while reading a message, unless a message with higher priority is received. When the user has read a message, its priority is no longer important, that is when TTP expires. Figure 5. New messages New messages Prio 2 Prio 1 Prio 2 TTP started Prio 1 TTP started Prio 2 TTP paused Prio 1 TTP expired 10 sec.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN After 10 seconds, a second message with priority 1 is received and displayed while the message with priority 2 is put in the queue. TTP for the message with priority 2 is paused, but TTR continues. TTP and TTR for the message with priority 1 is started. After 20 seconds, TTP expires but TTR continues for the message with prio 1 and the message is placed in the queue.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN The following alarm types can be configured; Push-button alarm, Test alarm, Emergency call alarm, Man-down and No-movement alarm. 6.8.1 Common Alarm Settings These settings are common for all alarms sent from the handset. 1 Select Alarm > Common. 2 In the Stored alarm data field, enter data to be sent along with an alarm (optional). 3 In the Indicate initiated Alarm drop-down list, select one of the following: 4 6.
Configuration Manual Ascom i62 VoWiFi Handset 7 6. Handset Configuration TD 92675EN In the Mode for automatic call after alarm drop-down list, select one of the following: 6.8.4 • Monitor - The loudspeaker is muted and the microphone is on. • Loudspeaker - The loudspeaker is turned on. • Ordinary - The loudspeaker is turned off. Emergency Call Alarm If enabled, an alarm will be sent when the user calls the defined Emergency number (for example 112). 1 Select Alarm > Emergency call.
Configuration Manual Ascom i62 VoWiFi Handset Parameter name 6. Handset Configuration Description Mode for automatic call after Off: no automatic call after alarm. alarm Normal: the call is established as an ordinary call. TD 92675EN Value {default} Off, Normal, Loudspeaker, Monitoring {Off} Loudspeaker: the loudspeaker on the backside of the handset is turned on. Monitoring: a one-way speech channel is established, that is, the called part can only listen to an conversation.
Configuration Manual Ascom i62 VoWiFi Handset • • • • • • • • • • • • • • • • 6.9.3 6. Handset Configuration TD 92675EN SIP Transport – defines the protocol to use for SIP signaling, either UDP, TCP or TLS. The setting TLS requires the PBX certificate to be uploaded as root certificate. Outbound proxy mode – Set to “Yes” if the handsets are to connect with the SIP proxy through an outbound proxy. Set to “No” if the handsets are to connect directly with the SIP proxy (there may be two).
Configuration Manual Ascom i62 VoWiFi Handset 2 3 6.9.4 6. Handset Configuration TD 92675EN In the Codec configuration drop-down list, select the applicable codec. The following are possible: • G.711 A-law (EU) • G.711 u-law (US) • G.729 • G.729A • G.722 In the Codec packetization time configuration drop-down list, select packetization time to use for speech (value between 10 and 60 ms). Default value is 20 ms.
Configuration Manual Ascom i62 VoWiFi Handset 6.9.8 6. Handset Configuration TD 92675EN Message Centre Number Specifies the number to the server for Message Waiting Indication (MWI) if included in the system. 1 Select Device > Message centre. 2 In the Message Centre number field, enter the number to the server. 3 In the Voice mail call clears MWI drop-down list, select “Enable” to clear MWI in the message centre when calling the defined voice mail number. 6.9.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN 6.10 Regional Settings This section includes settings suitable for a specific region or country. 6.10.1 Set Time & Date 1 Select Device > General. 2 In the Time zone drop-down list, select the applicable time zone. 3 In the NTP server field, enter the address to the time server. If not set, the IP PBX address is used. 4 Select Device > Settings.
Configuration Manual Ascom i62 VoWiFi Handset 2 6. Handset Configuration TD 92675EN In the User display text field, enter the text to be displayed. 6.11.2 Rotate Display Text The handset may be configured to show the contents of the display (except the soft key bar) upside-down at incoming calls or messages. 1 Select Device > Settings. 2 In the Rotate display text list, choose On or Off. 6.11.3 Font style The display font style can be changed to bold for increased readability.
Configuration Manual Ascom i62 VoWiFi Handset 2 6. Handset Configuration TD 92675EN Select “Hide”, “Show”, or “Read only“ for the applicable menu item in the drop-down list. If “Read only“ is selected, the menu item will be visible in the handset, but cannot be edited by the user. The following items can be hidden: • Connections (Network, Headset etc.) • Calls • Contacts • Short cuts (Soft keys, Hot keys etc.) • Messaging • Services • Profiles • Settings (Sounds, Display, Language etc.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN • The group number to the PTT group (defined in the IMS3). • The phone number to the conference bridge. Tip: For more information about the PTT function, see also Function Description, Ascom VoWiFi System, TD 92314EN or User Manual, Ascom i62 VoWiFi Handset, TD 92599EN. NOTE: If Music on Hold (MOH) is used in the system it can affect an ongoing PTT group call.
Configuration Manual Ascom i62 VoWiFi Handset 6. Handset Configuration TD 92675EN gives a more accurate location using a third-party Real-Time Location System (RTLS) solution. The following RTLS solutions are supported: • Cisco RTLS Solution In order to use the Cisco RTLS solution, a Cisco Mobility Services Engine must be used and configurations in the handset are required. • Ekahau RTLS Solution In order to use the Ekahau RTLS solution, the handset must have the Ekahau license (see 5.1.
Configuration Manual Ascom i62 VoWiFi Handset 7. 7. Use Handset to Verify TD 92675EN Use Handset to Verify the VoWiFi System Deployment 7.1 Site Survey Tool It is recommended to do site surveys with the built-in tools in the handset. This provides a true measurement of the RF environment based upon the radio of the handset. Wireless analyzers may be used to provide additional assistance during a site survey. 7.
Configuration Manual Ascom i62 VoWiFi Handset 1 7.3 7. Use Handset to Verify TD 92675EN There are two options to access the Site Survey Tool menu: • If the handset has been factory reset or not configured; in idle mode, enter “40022“, select “Site survey tool“. • If the handset has been configured; in idle mode, enter “*#77#”. 2 Select “Scan selected channel“. 3 Enter the channel to be scanned.
Configuration Manual Ascom i62 VoWiFi Handset 8. 8. Handset Internal Web TD 92675EN Handset Internal Web Administration Page The internal web administration page for the handset makes it possible to: • • • 8.1 View general information about a handset Troubleshoot the VoWiFi System. View statistics Access the Handset´s Internal Web Administration page In a web browser, enter the handset´s IP address to access the internal web administration page for the handset.
Configuration Manual Ascom i62 VoWiFi Handset 8. Handset Internal Web TD 92675EN Default user name and password for an administrator: • • User name: admin Password: changeme NOTE: If the user name or password is forgotten, it can be changed in the PDM. See 1 Open the PDM. on page 62. 8.1.2 Troubleshoot View 1 In a web browser, enter the handset´s IP address to access the internal web administration page for the handset.
Configuration Manual Ascom i62 VoWiFi Handset 9. 9. Administration TD 92675EN Administration 9.1 Admin Menu Tree The handset has a hidden menu for system administrators. The Admin menu contains: • Software and hardware information • WLAN, network, system, and license information • Site survey tool • Network setup menus • Factory reset option To activate the Admin Menu, select Menu > Settings and press 40022. Figure 10. Admin Menu in the Handset.
Configuration Manual Ascom i62 VoWiFi Handset 9. Administration TD 92675EN Other menus are described in User Manual, Ascom i62 VoWiFi Handset, TD 92599EN. 9.2 Quick Access to the Handset’s Device Information For quick access to device information, short codes can be used from the idle menu. To display this information, enter the following codes in the handset.
Configuration Manual Ascom i62 VoWiFi Handset 10. Troubleshooting TD 92675EN 10. Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. If other users have similar problems, there may be a system error. 10.
Configuration Manual Ascom i62 VoWiFi Handset 10. Troubleshooting TD 92675EN Fault Probable cause Action or comment Battery life is bad DTIM might not be set correctly. 1) Check “Beacon interval” and “DTIM” settings in the AP. 2) Verify the coverage, since low signal strength will make the Cisco/Ekahau location client settings need to be handset to constantly search for other APs and thereby consuming changed. more power. U-APSD is not used.
Configuration Manual Ascom i62 VoWiFi Handset Display shows 10. Troubleshooting Probable cause No network. The handset is out of (The handset beeps once coverage, a minute with a low tone or faulty handset. followed by a high tone The handset cannot find (during max 30 minutes). the wireless infrastructure If the vibrator is enabled, with settings matching it vibrates after the last those configured in the beep.) handset. TD 92675EN Action or comment The beeps can be stopped with the mute button.
Configuration Manual Ascom i62 VoWiFi Handset 10. Troubleshooting TD 92675EN Display shows Probable cause Action or comment Messaging only The handset is configured to use both a gatekeeper and an IMS3 but has lost contact with the gatekeeper. 1) Check the Gateway address. Try to ping the gateway from another wireless client. 2) Try to send a message. The idle connection check interval to the IMS3 is much longer than to the gateway.
Configuration Manual Ascom i62 VoWiFi Handset 10. Troubleshooting TD 92675EN 10.3 Troubleshooting from the handset Internal Web Administration Page It is possible to view statistics for Voice and WLAN connectivity and to create debug and error logs from the internal web administration page. The logs and the statistics can then be interpreted by your supplier. 1 In a web browser, enter the handset´s IP address to access the internal web administration page for the handset.
Configuration Manual Ascom i62 VoWiFi Handset 11. Related Documents TD 92675EN 11.
Configuration Manual Ascom i62 VoWiFi Handset 12. Document History TD 92675EN 12. Document History For details in the latest version, see change bars in the document. Version Date Description A 10 January 2011 First version B 20 June 2011 • Removed section 802.1X with LEAP. • Added description of parameters for Mandown and No-movement alarms. • Replaced IMS2 with IMS3. • Minor text and layout changes. C 1 September 2011 • Replaced WinPDM with PDM. • Replaced Elise2 with Elise3 in graphics.
Configuration Manual Ascom i62 VoWiFi Handset Appendix A: Working TD 92675EN Appendix A: Working with Templates This section describes how to manage templates when using both the PDM and the Device Manager in the IMS3. When creating a template in the PDM and in the Device Manager, the templates must be identical to avoid that the template’s parameters override each other when synchronizing the handset with PDM or Device Manager. A template can simply be copied between PDM and Device Manager.
Configuration Manual Ascom i62 VoWiFi Handset A.4 Appendix A: Working TD 92675EN 5 Locate the parameter file (*.def), or the package file (*.pkg) where the parameter file is included. Ask you supplier. 6 Click “Open“ to import the file. Import a Template 1 Open the PDM. 2 Select “File“ > “Import“ > “Templates...“. The Import templates window is opened. 3 Locate the template to be imported. 4 Click “Open“ to import the template. 20 June 2012 / Ver.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Index A Audio adjustment .................................................... 36 B Baseline ...................................................................... 40 C Central Phonebook .................................................. certificate ................................................................... certificates ................................................................. Company Phonebook .....................................
