Specifications
Understanding RTK/CPD 55
Understanding 
Troubleshooting
The following problems are sometimes encountered by users new to the receiver. If 
your system isn’t working properly, please refer to this list. If you need further 
assistance, please call a customer service representative.
 Table 4.1: Troubleshooting Tips
Symptom Action
PC cannot communicate 
with receiver
• Verify cable connections.
• Verify communication BAUD rate and communication 
software setting.
• If symptom persists, cycle power.
• If symptom persists on Z-Surveyor or Z-Fx, press both 
buttons on the front panel while powering up to clear internal 
memory.
receiver not in RTK Rover 
mode
• Verify the receiver is capable of RTK operation (refer to 
“Receiver Options” on page 2 for J or U option).
• Verify the receiver is in Rover mode with $PASHQ,CPD and 
$PASHQ,RTC.
$PASHQ,CPD,DLK has no 
information
• Verify that the receiver is in CPD base mode or in CPD rover 
mode.
• Verify that the antenna connection is connected to the GPS 
antenna. The GPS antenna must be mounted outdoors, with a 
clear view of the sky. Nearby buildings and vegetation can 
block the GPS signals or introduce multipath by reflecting 
the GPS signals. 
• Verify the receiver is computing autonomous position 
properly. 
• In the base receiver Verify the entered base station 
coordinates as well, as described in next trouble shooting
In the rover receiver, verify the data link between the base and 
rover/remote. In case of hardwired data link between receivers 
from different vendors, check the hardware handshaking in the 
RS-232 connection.
Base beeps • The entered coordinates differ from the computed 
coordinates by more than 500 meters.
• Verify the receiver is computing autonomous position 
properly.
• Verify and re-enter the coordinates or enter the raw position 
as the base coordinates as described in “Base Position 
Coordinates Selection: $PASHS,CPD,UBS” on page 60. 










