User Manual

English

Additional Support

If the suggestions in the above section have not solved your prob-

lem, please contact our customer service hotline. However, before

you contact your Technology Center, please have the following

information available:

However, before you contact your Technology Center, please have

the following information available:

• How is your computer configured?

• What additional peripherals do you use?

• What messages, if any, appear on your screen?

• What software were you using when the error occurred?

• What steps have you already undertaken to solve the

problem?

• Have you upgraded or removed drivers or hardware?

• Can you manually repeat the problem?

• If you have been given a customer number previously,

please give this number to the technician.