User Guide

40
Customer Care Center, 1-800-898-1879, www.askousa.com
FAILURE DISPLAY
In case of a failure while a program is in progress, the relevant Error X is indicated on the display unit.
Info EXITError 3
5
Press the INFO button to display the
error description.
Switch off the appliance and turn it back
on.
Errors indicated on the display unit may include the following:
Error Error indication on the display unit What to do?
E1 THERMISTOR ERROR
Temperature sensor error.
• Inlet water too cold. Repeat the washing program.
• If the appliance reports this error again, call a service
technician.
E2 DOOR LOCK ERROR Restart the program. If the error reoccurs, call a
service technician.
E3 WATER FILLING ERROR Check the following:
• is the water inlet valve open,
• is the filter on the water inlet hose clean,
• is the water supply hose deformed (clipped, clogged
etc.).
Then, press the START button to resume the program.
If the error reoccurs, call a service technician.
E6 HEATING ERROR
Water heating error.
Restart the program. If the error reoccurs, call a
service technician.
E7 DRAINING ERROR
Water draining error.
Check the following:
• is the pump filter clean,
• is the drain hose clogged,
• is the drain clogged,
• is the drain hose fitted at the right height (see chapter
on drain hose installation in the instruction manual).
Then, press the Start button again. If the error
reoccurs, call a service technician.
E7.1 DRAIN SYSTEM ALERT
Water drain system alert.
Alert about reduced water flow in the pumping stage.
Check the following:
• is the pump filter clean,
• is the drain hose clogged,
• is the drain clogged,
• is the drain hose fitted at the right height (see chapter
on drain hose installation).
E10 WATER LEVEL SENSOR ERROR Restart the program. If the error reoccurs, call a
service technician.
E11 OVERFLOW
Water overflowing.
If there is water in the drum that exceeds a certain
level, and an error is reported on the display unit,
the washing program will be interrupted and water
will be pumped out of the washing machine. Restart
the programme. If the error reoccurs, call a service
technician.
If there is water in the drum that exceeds a certain
level, and an error is reported on the display unit, while
the washing machine continues to add water, close the
water tap and call a service technician.