User's Manual

PlugLink HD AV Y-Cable Adapte

Page

1. Reset the Network Encryption Key using the Factory Reset button located on

bottom of your PL9665-12D AV device. This will reset the NEK back to the default

of HomePlug.

2. Test your connection again. If this still does not work, perform the factory reset on

all

of your other PL9665-12D AV devices in your

network.

Solution

#3:

It is possible some outlets in your home are not connected

ogether.

1. Unplug the PL9665-12D AV from the current electrical

outlet.

2. Locate another outlet in the

home.

3. Plug the PL9665-12D AV into that

outlet

4. Attach a computer to the PL9665

5. Open the Power Manager Utility (located on the enclosed

CD).

6. Under the Profile button, check if your PL9665 AV is displayed (it will be the

first)

and see if your other PL9665-12D AV devices can be seen. If you can see other

devices

under the Profile screen, your PL9665-12D AV device is functioning

properly.

Solution

#4:

Your broadband connection may have stopped

working.

1. Power down your broadband router and/or DSL/cable modem (if applicable)

for

about 30 seconds and then power them back

on.

2. If this step fails, please contact your ISP for

assis

ance