User Manual
9
10
FAQ & Solutions
Failures Possible Causes Solutions
The product cannot
function normally
The air cannot be ducted
smoothly from the air outlet
The machine makes noise
while functioning
The most frequently asked questions of this product are listed here. If you cannot find the solution to your question, please
contact our after-sales service department.
1.There are problems in connection.
2.The filter cover is not properly installed.
1.The plastic package of the new filter is
not removed.
2. The air outlet of purifier is blocked by
foreign matters.
1.Check if the plug is plugged into the
socket and if the power button is turned
on.
2.Reinstall the filter cover.
1.The inlet or outlet is blocked by foreign
matters.
2.There are foreign matters in the air flue
of machine.
1. Please remove the plastic package
at first.
2. Clean up the foreign matters.
1.Please remove the plastic package
first.
2.Clean up the foreign matters.
Warranty
Warranty Card
Customer Name
Place of Purchase
Product Name
Batch No
Maintenance Date
Thank you for purchasing and using this product. You can enjoy the following after-sales warranty
services with this card as long as you have purchased this product in any authorized shop or online
store.
Phone number
Date of Purchase
Product Model
Maintenance Records Remarks
You can unconditionally return/exchange the product in case of any quality problem within 7 days of purchase.
The product is purchased in any unauthorized shop or online store.
The product is purchased in any authorized shop or online store, but without a warranty card.
There is any damage caused by force majeure, such as natural disasters.
There is any artificial damage or arbitrary disassembly due to improper use, repair and maintenance beyond
the manual.
The warranty card is filled in incompletely or altered and the contents on the card are inconsistent with the
actual product.
You can request for maintenance for free (the filter mesh is covered by warranty) in case of any quality problem
within 1 year from the date of purchase.
Statement: The after-sales warranty will not be provided for the following circumstances.