Aspire 7520/7520G/7220/7220G Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire Poyang service guide.
Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating system T Genuine Windows® VistaTM Capable T Genuine Windows® VistaTM Home Basic / Home Premium / Ultimate / Business Edition T Genuine Windows® XP Home / Professional Edition (Service Pack 2) T Genuine Windows® XP Media Center / Tablet Edition T Genuine Windows® 2000 (Service Pack 4) NOTE: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows® VistaT
T Dolby® Digital Live and DTS Neo: PC support T Sound Blaster ProTM and MS Sound compatible T Built-in microphone Storage subsystem T Two 80/100/120/160/200 GB Serial ATA hard disk drives, supporting software RAID 0/1 T Optical drive options: DVD-Super Multi double-layer drive (slot-load) T 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick® (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD) Input devices T 88/89-key Acer FineTouchTM keyboard with 5-de
Environment T T Chapter 1 Temperature: t Operating: 5ºC to 35ºC t Non-operating: -20ºC to 65ºC Humidity (non-condensing): t Operating: 20%~80% t Non-operating: 20%~80% 3
System Block Diagram 4 Chapter 1
Board Layout Top View 1 2 3 4 8 9 7 5 6 10 15 11 16 12 1 JP1 2 3 13 14 LCD Connector 9 JP36 JP3 Speaker (Left) Connector 10 U12 JP34 Speaker (Right) Connector 11 JP9 4 JP4 Internal MIC Connector 12 LED1 Power/Suspend LED 5 U5 South Bridge (ICH8M) 13 LED2 Battery Charge/Discharge LED 6 JP6 Internal Track-Pad Connector 14 JP13 Mainboard to Audio Board Connector 7 JP5 Internal Keyboard Connector 15 JP11 Mainboard to USB Board Connector 8 JP2 Mainboard to But
Bottom View 1 3 2 4 10 9 8 5 6 11 12 7 13 17 14 15 16 18 19 20 26 24 21 22 23 6 25 1 PJP1 DC-in Power Jack 14 JP24 TV-out Connector 2 PJP2 Battery Connector 15 JP26 IEEE1394 Connector 3 JP14 CRT Connector 16 JP27 SATA HDD Connector 4 JP15 DVI-D Connector 17 U23 North Bridge (965PM/965GM) 5 JP25 ODD Connector 18 U28 6 JP20 Mini Card (WLAN) Socket 19 U29 Volume Control 7 JP19 Mini Card (TV-Tuner) Socket 20 JP28 DDRII Memory Socket 8 JP17 MDC Connector
Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer. Front View # Chapter 1 Icon Item Description 1 Built-in camera 0.3 megapixel web camera for video communication. 2 Power button Turns the computer on and off. 3 Wireless communication button/indicator Enables/disables the wireless function. Indicates the status of wireless LAN communication. 4 Easy-launch buttons Buttons for launching frequently used programs.
9 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s functions and components. 10 Click buttons (left and right) The left and right buttons function like the left and right mouse buttons. 11 Microphone Internal microphone for sound recording. 12 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 13 Empowering button Launches the Empowering Technology toolbar.
Left View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). DVI-D port Supports digital video connections. 4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000based network (for selected models). 5 2 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
Right View # Icon Item Description 1 2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 AV-in port Accepts input signals from audio/video (AV) devices. 3 Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). 4 Optical disk access indicator Lights up when the optical drive is active. 5 Optical drive eject button Ejects the optical disk from the drive.
Base view # Item Description 1 Battery bay 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. Hard disk bay Houses the computer’s hard disk (secured with screws) Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. 4 5&6 Houses the computer’s battery pack. Note: Do not cover or obstruct the opening of the fan. Indicators The computer has several easy-to-read status indicators.
Icon Function Description Power Lights up when the computer is on. Battery Lights up when the battery is being charged. Wireless LAN Indicates the status of wireless LAN communication. Bluetooth Indicates the status of Bluetooth communication. HDD Indicates when the hard disc or optical drive is active. Num lock Lights when Num Lock is activated. Cap lock Lights when Cap Lock is activated NOTE: 1. Charging: The light shows amber when the battery is charging. 2.
Launch Button Default application Acer Empowering Technology (user-programmable) Web browser Internet browser (user-programmable) Mail Email application (user-programmable) Arcade Windows Media Center Touchpad Basics The following teaches you how to use the touchpad: T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has one key that performs Windows-specific functions. Key Icon Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Search: All Files dialog box. + Opens the Run dialog box. + Minimizes all windows.
Hot Key Icon Function Description + Display toggle Switches display output between the display screen, external monitor (if connected) and both. + Screen blank Turns the display screen backlight off to save power. Press any key to return. + Touchpad toggle Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off. + Brightness up Increases the screen brightness.
The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the < > key at the bottom-right of the keyboard, or hold and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: T T T T T T T T Acer eNet Management hooks up to location-based networks intelligently. Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.
Battery status For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery Life” field. For additional power options, click “More Power option”. Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5.
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption.
Chapter 1 23
Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data cannot be stolen while your notebook is unattended. T T T T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T T T Password protection. Recovery of applications and drivers. Image/data backup: T T Back up to HDD (set recovery point). T Back up to CD/DVD.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T T Provides a simple graphical user interface for navigating. Displays general system status and advanced monitoring for power users.
No. 1 Item Lens 2 Power indicator 3 Rubber grip (selected models only) Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears. Changing the Acer OrbiCam resolution To change the capture resolution, click the displayed resolution button to select the desired resolution.
Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “EasyLaunch Buttons”). You can access the Launch Manager by clicking Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations Processor Item Specification CPU type ® CoreTM2 Duo processor T7300/T7500/T7700 (4MB, L2 cache 2.0/ Intel 2.2/2.4, 800 MHz FSB) or higher Intel® CoreTM2 Duo processor T5450/T7100 (2MB, L2 cache 1.66/1.8, 667/ 800 MHz FSB) or higher Core logic Intel® 965PM/965GM Express chipset+ICH8M CPU package Intel socket 1466pin FCBGA CPU core voltage 0.944~1.
System Memory Item Specification Memory controller Built-in Intel 965PM/965PM Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 2GB ® Supports maximum memory size 4GB (by two 1024MB SO-DIMM module) Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 667 MHz Supports DIMM voltage 1.8V and 0.
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Item Specification Chipset Broadcom 5787 Supports LAN protocol 10/100/1000 Ethernet Giga LAN LAN connector type RJ45 LAN connector location Left side Features Integrated 10/100/1000 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.
Hard Disk Drive Interface Item Data heads 2 3 (for Hitachi and Seagate) 4 (for Toshiba) 4 (for Hitachi) 3 (for Seagate) Disks 1 1 1 1 Spindle speed (RPM) 5400 RPM 5400 RPM 5400 RPM 4200 RPM 8192KB 8192KB 8192KB Drive Format Performance Specifications Buffer size 2048KB Interface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 ATA/ATA-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) 372 350 350 350 Data transfer rate (host~buffer, Mbytes/s) 100 MB/Sec.
DVD-Dual Interface Item Specification Power Requirement Input Voltage 5 V +/- 5 % (Operating) Audio Interface Item Audio Controller Specification Realtek ALC268 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (Variable Sampling Rate) Internal microphone Yes Internal speaker / Quantity Yes/2(1.
System Board Major Chips Item Controller Bluetooth Foxconn Bluetooth® 2.
LCD 17” inch Item Specification Display Mode Normally White Normally White Normally White Normally White 300 300 300 300 Luminance Uniformity N/A N/A 70 70 Contrast Ratio 300 300 250 250 Response Time (Optical Rise Time/Fall Time)msec 8 8 8 8 Nominal Input Voltage VDD +3.3V Typ. +3.3V 3.3V 3.3V Typical Power Consumption (watt) 5.6/5.7 3.96 N/A N/A Weight 550 570 600 600 Physical Size(mm) 317.3x242.0x6. 0 317.3x242.0x5. 9 317.3x242.0x6. 5 317.3x242.0x6.
System Power Management ACPI mode Power Management Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Save to Disk (S4) Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system.
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Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys (wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information InsydeH20 Setup Utility Information Main Security Advanced Rev. 3.0 Boot CPU Type : CPU Speed : Intel (R) Core(TM)2 Duo CPU 2.00 GHz HDD Model Name : HDD Serial Number : HDD Model Name : HDD Serial Number : ATAPI Model Name : ATAPI Serial Number: ST980811AS xxxxxxxxxxxxxxxxxxxxxx ST980811AS xxxxxxxxxxxxxxxxxxxxxx TOSHIBA DVDW/HD TS-L802A xxxxxxxxxxxxxxxxxxxxxx System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: V0.18.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. InsydeH20 Setup Utility Information Main Security Rev. 3.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Information Main Security Advanced Rev. 3.0 Boot Exit Item Specific Help Supervisor Password Is User Password Is HDD Password Clear Clear Clear Install or Change the password.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password is Shows the setting of the Supervisor password Clear or Set User Password is Shows the setting of the user password. Clear or Set HDD Password Shows the setting of the hard disk password. Clear or Set Set Supervisor Password Press Enter to set the supervisor password.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the new password and confirm new password strings do not match, the screen will display the following message.
Advanced The Advanced screen displays advanced settings in BIOS. InsydeH20 Setup Utility Information Main Security Advanced Rev. 3.0 Boot Exit Item Specific Help Advanced CPU Control Platform Power Management These items control various CPU parameters.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay. InsydeH20 Setup Utility Information Main Security Advanced Rev. 3.0 Boot Exit Item Specific Help Boot Priority Order: 1: 2: 3: 4: 5: 6: 7: Use < > or < > to select a device, then press to move it up the list, or to move it down the list. Press to escape the menu.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Information Main Security Advanced Rev. 3.0 Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
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Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 54 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module B*4 LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter B*2 LCD Assembly LCD Panel G*2 for 15.4" Wireless Antenna Set F*8 (4 on left; 4 on right) LCD Bracket Sets LCD Cable LCD Screw List Item A 56 Description Part Number SCREW M2.5*3(NL) 86.TAVV5.001 B SCREW M2.5*6(NL) 86.TAVV5.002 C SCREW M2.5*10(NL) 86.TAVV5.003 D SCREW M2.5*15(NL) 86.TAVV5.004 E SCREW M2*2.2 86.TAVV5.005 F SCREW M2*3(NL) 86.TAVV5.006 G SCREW M2*4 86.TAVV5.007 H SCREW M3*4(NL) 86.TAVV5.
Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the unlock position as shown). 2. Slide the battery release latch then remove the battery.
Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/ TV Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/ Keyboard and the LCD Module Removing the HDD Module 1. Remove the two screws fastening the HDD cover. 2. Detach the HDD cover from the main unit. 3. Remove the screw fastening the HDD module. 4. Pull the tab to remove the HDD module in the direction of the arrow. Removing the Memory 58 1. Remove the four screws holding the thermal cover. 2.
Removing the Wireless LAN Card/Modem Card and TV Tuner Card 1. Disconnect the three antennae from the wireless LAN card. 2. Remove the two screws fastening the wireless LAN card. 3. Then take out the wireless LAN card from the main unit. 4. Remove the screw fastening the modem card and detach the modem card from the main board. 5. Disconnect the RJ-11 cable and remove the modem card. 6. Disconnect the RF cable from the TV tuner card. 7. Remove the two screws fastening the TV tuner card. 8.
Removing the System Fan/Thermal Modules/VGA Board and CPU 1. Disconnect the fan cable from the main board. 2. Remove the three screws holding the system fan. 3. Remove the four spring screws holding the CPU thermal module. 4. Then detach the CPU thermal module as shown. 5. Remove the four spring screws holding the VGA thermal module. 6. Then detach the VGA thermal module as shown. 7. Remove the two screws fastening the VGA board then remove it. 8.
Removing the Keyboard and LCD Module 1. Turn the notebook over. 2. Remove the two screws from inside the battery compartment and the two screws fastening the LCD module. 3. Detach the strip cover from the front side and remove it. 4. Gently pull up the keyboard to release it from the four snaps as shown. 5. Turn over the keyboard as the image shows. Then disconnect the keyboard cable from the main board. 6. Remove the keyboard from the main unit. 7.
9. 62 Detach the LCD module from the main unit.
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the screw fastening the ODD from the bottom of the notebook. 2. Push the ODD module outwards and gently pull it out as shown. 3. Press and release the PC dummy card from the PC slot as shown. 4. Then press the release the memory dummy card from the 5-in-1 card reader slot as shown. 5. Remove the nine screws fastening the upper case and the lower case assembly on the bottom. 6.
7. Disconnect the touchpad FFC, speaker cables, button board FFC, and LED board FFC from the main board. 8. Carefully detach the upper case assembly from the lower case assembly. Disassembling the Lower Case Assembly 1. Disconnect the USB cable from the main board. 2. Remove the screw fastening the USB board and take out the board and its cable from the lower case. 3. Then detach the USB cable from the USB board. 4. Disconnect the Bluetooth cable from the main board. 5.
NOTE: RF board on selected models only. 11. Remove the four screws fastening the ODD board to the lower case. 12. Remove the ODD board from the lower case. 13. Remove the two screws fastening the audio board to the lower case. 14. Disconnect the audio board cable from the motherboard. 15. Disconnect the subwoofer cable from the audio board. 16. Remove the audio board from the lower case unit. 17. Remove the screw fastening the main board to the lower case. 18.
20. Remove the three screws fastening the subwoofer to the lower case. 21. Remove the subwoofer from the lower case as shown.
Disassembling the Upper Case Assembly 1. Turn the upper case over. 2. Remove the two screws fastening the button board. 3. Detach the button board with FFC from the upper case as shown. 4. Remove the two screws fastening the LED board. 5. Detach the LED board with FFC from the upper case as shown. 6. Remove the four screws fastening the speakers. 7. Remove the speakers from the upper case as shown.
Disassembling the LCD Module 68 1. Remove the four screw rubbers as shown. 2. Then remove the four screws fastening the LCD bezel. 3. Detach the LCD bezel from the LCD module carefully. 4. Remove the two screws holding the LCD and the one screw holding the inverter board to the LCD panel. 5. Detach the two inverter cable connectors from the inverter board. 6. Detach the CCD cable connector from the CCD board. 7.
10. Remove the four screws fastening the left LCD bracket and detach it. 11. Remove the four screws fastening the right LCD bracket and detach it. 12. Disconnect the LCD cable from the rear side of the LCD.
Disassembling the External Modules Disassembling the HDD Module 1. Turn over the HDD module and remove the three screws fastening the HDD board. 2. Remove the HDD board. 3. Turn over the HDD module and remove the eight screws fastening the HDD bracket. 4. Remove the Disassembling the ODD Module 70 1. Remove the three screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board). 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure: Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 88. If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in Control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 73.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 73..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 75. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 73.): 88 1.
Chapter 5 Jumper and Connector Locations Top View 1 2 3 4 8 9 7 5 6 10 15 11 16 12 1 JP1 2 3 13 14 LCD Connector 9 JP36 JP3 Speaker (Left) Connector 10 U12 JP34 Speaker (Right) Connector 11 JP9 4 JP4 Internal MIC Connector 12 LED1 Power/Suspend LED 5 U5 South Bridge (ICH8M) 13 LED2 Battery Charge/Discharge LED 6 JP6 Internal Track-Pad Connector 14 JP13 Mainboard to Audio Board Connector 7 JP5 Internal Keyboard Connector 15 JP11 Mainboard to USB Board Connec
Bottom View 1 3 2 4 10 9 8 5 6 11 12 7 13 17 14 15 16 18 19 20 26 24 21 22 23 90 25 1 PJP1 DC-in Power Jack 14 JP24 TV-out Connector 2 PJP2 Battery Connector 15 JP26 IEEE1394 Connector 3 JP14 CRT Connector 16 JP27 SATA HDD Connector 4 JP15 DVI-D Connector 17 U23 North Bridge (965PM/965GM) 5 JP25 ODD Connector 18 U28 6 JP20 Mini Card (WLAN) Socket 19 U29 Volume Control 7 JP19 Mini Card (TV-Tuner) Socket 20 JP28 DDRII Memory Socket 8 JP17 MDC Connector
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire Poyang. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire Poyang Exploded Diagram Category No. Part Name and Description Acer Part No. ADAPTER ADAPTER 90W 3PIN DELTA ADP-90SB BBAC AP.09001.003 ADAPTER 90W 3PIN DELTA ADP-90SB BBEA AP.09001.013 ADAPTER 90W 3PIN LITEON PA-190024AR AP.09003.006 ADAPTER 90W 3PIN LITEON PA-190004 LR AP.09003.011 BATTERY BATTERY LI-ION 6CELLS 4KMAH BT.00605.015 PANASONIC PA 3S2P 4.0AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SANYO SA 3S2P 4AH 7 01K 0FA BT.00603.033 BATTERY LI-ION 6CELLS 4KMAH SIMPLO SP PA 3S2P 4.
Category No. Part Name and Description Acer Part No. MINI WLAN/B INTEL 802.11 4965ANG ROW (MM#886434) KI.KDN01.003 MINI WLAN/B INTEL 802.11 4965ANG JP (MM#886437) KI.KDN01.004 BUTTON BOARD W/CABLE 17 55.AHJ02.001 AUDIO BOARD 17 55.AHJ02.002 LED BOARD W/CABLE 17 55.AHJ02.003 USB BOARD FOR TV 17 55.AHJ02.004 USB BOARD FOR W/O TV 55.AHJ02.005 RF BOARD FOR DTV 55.AHJ02.006 ODD BOARD 17 55.AHJ02.007 HDD BOARD 17 55.AHJ02.008 VGA BOARD-M71M 128MB VG.71M02.
Category No. Part Name and Description Acer Part No. BLUE TOOTH CABLE 17 50.AHJ02.003 AUDIO CABLE 17 50.AHJ02.004 USB CABLE 17 50.AHJ02.005 RF CABLE 17 50.AHJ02.006 7 PIN MINI-DIN S-VIDEO TO 4 CABLE 50.ABD02.001 PAL TO NTSC CONNECTOR 20.ABD02.001 SMB JACK 50.ABD02.002 DVB-T ANT 50.ABD02.003 DC-IN CABLE (90W) UMA/DIS 50.AHH02.001 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.
Category No. Part Name and Description Acer Part No. THERMAL DOOR 17 DIS 42.AHK02.001 INTEL CPU MEROM DUAL CORE T7700 2.4G LF80537GG0564M SLA43 E1 UFCPGA KC.77001.DTP INTEL CPU MEROM DUAL CORE T7500 2.2G LF80537GG0494M SLA44 E1 UFCPGA KC.75001.DTP INTEL CPU MEROM DUAL CORE T7300 2.0G LF80537GG0414M SLA45 E1 UFCPGA478P KC.73001.DTP INTEL CPU MEROM DUAL CORE T7100 1.8G LF80537GG0332M SLA4A M0 UFCPGA KC.71001.DTP INTEL CPU MEROM DUAL CORE T5450 1.66G IC LF80537GF0282M QWNW M0 PGA 478P KC.54501.
Category No. Part Name and Description DVD SUPER MULTI DRIVE PHILIPS DS-8A1P 0FA Acer Part No. KU.00809.010 DVD SUPER MULTI DRIVE HLDS GSA- KU.0080D.027 T20N 0FA DVD SUPER MULTI DRIVE SONY AD7530A 0FA KU.0080E.002 ODD BEZEL-SUPER MULTI 42.AHE02.004 ODD BRACKET 17 33.AHJ02.001 HD-DVD MODULE 6M.AHJ02.004 HD-DVD DRIVE TOSHIBA TS-L802A VISTA 0FA AC05 KV.00101.002 ODD BEZEL-HD DVD 42.AHE02.005 HDD SATA 80G 5400RPM HGST HTS541680J9SA00 SURUGA-B LF F/ W: C70P KH.08007.
Category No. Part Name and Description Acer Part No. HDD DOOR 17 42.AHJ02.007 HDD BRACKET 17 33.AHJ02.002 KEYBOARD 17KB-FV2 105KS WHITE US INTERNATIONAL KB.INT00.138 KEYBOARD 17KB-FV2 105KS WHITE ARABIC/ENGLISH KB.INT00.170 KEYBOARD 17KB-FV2 106KS WHITE BELGIUM KB.INT00.169 KEYBOARD 17KB-FV2 106KS WHITE BRAZILIAN PORTUGUESE KB.INT00.168 KEYBOARD 17KB-FV2 106KS WHITE CANADIAN FRENCH KB.INT00.167 KEYBOARD 17KB-FV2 105KS WHITE TRADITIONAL CHINESE KB.INT00.
Category No. Part Name and Description Acer Part No. KEYBOARD 17KB-FV2 106KS WHITE SWISS/G KB.INT00.143 KEYBOARD 17KB-FV2 105KS WHITE THAILAND KB.INT00.142 KEYBOARD 17KB-FV2 106KS WHITE TURKISH KB.INT00.141 KEYBOARD 17KB-FV2 106KS WHITE UK KB.INT00.140 KEYBOARD 17KB-FV2 105KS WHITE US INTERNATIONAL HEBREW KB.INT00.139 KEYBOARD 17 JP TBD ASSY LCD MODULE 17 IN. WXGA GLARE W/ANTENNA CCD 6M.AHJ02.001 LCD 17 WXGA GLARE AUO B170PW03 V4 200nits 16ms LK.17105.
Category No. Part Name and Description Acer Part No. LCD 17 WXGA GLARE AUO B170PW03 V4 200nits 16ms LK.17105.005 LCD 17 WXGA GLARE CMO N170C2L02 10ms 200nits LK.1700D.009 LCD 17 WXGA GLARE LPL LP171WP4- LK.17008.025 TLB1 16ms 200nits LCD 17 WXGA GLARE SAMSUNG LTN170X2-L02-H 16ms 200nits PMMA LK.17006.024 INVERTER BOARD 17 19.AHJ02.001 LCD WIRESET 17 50.AHJ02.007 LCD COVER ASSY 17 LOGO W/MIC W/ 60.AHJ02.
Category No. Part Name and Description Acer Part No. VGA THERMAL (M71M) DIS 60.AHK02.003 SPEAKER R&L 17 23.AHJ02.002 SUB WOOFER 23.AHJ02.003 SPEAKER ANTENNA R 17 50.AHJ02.008 ANTENNA L 17 50.AHJ02.009 MIC SET 17 23.AHJ02.004 REMOTE CONTROLLER EU LZ.20400.004 REMOTE CONTROLLER TS LZ.20400.005 REMOTE CONTROLLER SC LZ.20400.006 REMOTE CONTROLLER EN LZ.20400.007 RUBBER FOOT_B 47.AHJ02.004 RUBBER FOOT_C 47.AHJ02.005 THERMAL RUBBER FOOT 47.AHJ02.
