User's Manual
Table Of Contents
- FCC and ISED (IC) statements
- 1. Introduction
- 2. Installing the option
- 3. Installing online devices
- 4. Online settings in the client
- 5. Issuing a ZigBee configuration card
- 6. System operation
- 7. Commissioning
- 8. Power loss and hardware failure
- 9. Redundancy and recovery
- Appendix A: Online devices
- Appendix B: Mounting of gateway and router
- Appendix C: Example configurations
- Appendix D: Web interface for gateway
- Appendix E: Reset of gateway
- Appendix F: Gateway boot-up
- Appendix G: More about how the gateway finds the server
- Appendix H: Firmware upgrade
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6.2.1 Commands
The commands that are sent online to the locks include:
Room move (only applicable for hotel systems; add a card to the new room
and cancel it from the old room, and/or change the card expiration time)
Check-out of guest; only applicable for hotel systems
Cancellation of card
Sending of parameters; time, calendar etc
Remote open/stand open/emergency open and
clear stand open/emergency close
Blocking and unblocking of user groups
Read-out of missing events
6.2.1.1 Buffered commands
Some commands (but not interactive commands) can be buffered. Regardless of in
what order the commands have been buffered, they will be sent according to the
following priority:
1. Define local card (elevator, entrance)
2. Emergency open and close
3. Cancel
4. Anti-passback block and unblock
5. Checkout
6. Auto unblock
7. Auto block
8. Other buffered commands
6.2.2 Alarm list
Alarms are situations that require immediate action, e.g. offline lock.
Alarms are shown in the alarm list of the server software, and also in the Alarms
view of SysMon. These alarm lists show all types of alarms, online related as non-
online related; e.g. housekeeping failed.
The alarms can be used as a work order system. From the alarm list it is possible
to assign an alarm to a user. If the Communication option is used, the assigned
user can get an e-mail and/or SMS when the alarm is triggered. The user can
then acknowledge the alarm, i.e. confirm that he intends to take care of the matter.
When the matter has been taken care of, the alarm should be marked as completed
in the alarm list of the server software. Some alarms are however auto-completed,
e.g. when the system detects that they have been attended to they are automatically
marked as 'Auto-completed' in the alarm list. See the user manual for the client for
more information about the alarm list.
From the user notification list of the software it is possible to define which users that
should be notified by e-mail or SMS (requires the Communication option) when