Warranty

(
972
)
424-6900
OFFICE | (
972
)
424-6966
FAX |
10480 BROCKWOOD RD, DALLAS, TX 75238
WWW.ASTONBATH.COM
PLEASE READ THESE WARRANTY TERMS AND CONDITIONS CAREFULLY BEFORE USING
YOUR ASTON GLOBAL BATHROOM PRODUCT. BY USING THE PRODUCT, YOU ARE
CONSENTING TO BE BOUND BY THE FOLLOWING WARRANTY TERMS AND CONDITIONS.
Aston Global Inc. Parts-Only Limited Warranty Steam Shower, Steam Bath, Massage Tubs,
Walk in tubs, Shower Cabinets
Aston Global, Inc. (“Aston Global”) warrants to the original retail purchaser (“Owner”) of any bathroom
products or bathroom product parts (“Product”), at the original installation site, for a period of Three (3)
years from date of purchase (whether directly from Aston Global or an authorized reseller) that the
Product manufactured by Aston Global is free from manufacturing defects in materials and workmanship,
when used under normal conditions and when such Product has not been modified or changed in any
manner after leaving Aston Global’s warehouse or plant. If any Product manufactured by Aston Global is
found to have manufacturing defects in materials or workmanship, such Product will be repaired or
replaced by Aston Global. This warranty applies only against defects discovered within the warranty
period and extends only to the original purchaser of the Product. Parts repaired or replaced under the
terms of this Warranty will be warranted for the remainder of the original warranty period only.
Proof of purchase is required to exercise this Warranty. Aston Global may, at its option, examine and
inspect the alleged defective Product, and Aston Global may request that parts be returned to Aston
Global at Owner’s expense for factory inspection. The determination as to whether Product shall be
replaced, or in the alternative, repaired, shall be made solely by Aston Global. If a Product is determined
to be covered by the above Warranty, Aston Global will ship the replacement part(s) to Customer by
either ground shipping or US postal service. Increased costs for expedited delivery, if requested by
Customer, are the responsibility of Customer. Parts not currently in stock may require up to a 6 week
delivery time after placement of order.
The above warranty is subject to the following conditions: (1) the Product must have been
installed by a plumber and electrician licensed by the state in which installation is performed; (2)
the Product must be installed in a single family dwelling unit where the original purchaser of the
Product resides except upon the written approval of Aston Global Inc for use in non single family
dwelling; and (3) the Product must be maintained as described in the owner’s manual supplied
with the Product.
For glass and acrylic panels, the customer must (a) open and inspect the Product upon delivery
(without releasing the delivery driver until visual verification that the Product arrived in a good
and acceptable condition); and (b) clearly notate damage on the delivery acknowledgment receipt.
Failure to do so, and any damage discovered to glass or acrylic panel after delivery, will be
repaired or replaced at the sole discretion of Aston Global.
THIS WARRANTY DOES NOT COVER:
1. Product installed in buildings other than single family dwelling units.
2. Product installed outdoors or any other non-standard bathroom location.
3. Component parts not manufactured by Aston Global.
4. Workmanship of any installer of Aston Global Product. This warranty does not assume any liability of
any nature for unsatisfactory performance caused by improper installation, or any damages to property
resulting from improper installation or use of the Products, including but not limited to flooring, subfloor,
tile, walls, sheet rock, concrete board, paint, plumbing fixtures and ceilings.
5. Labor costs incurred in the removal, disassembly, reassembly, or installation of the Product(s),
including replacement Products issued under the Warranty, or costs for transportation to Aston Global,
and any other materials necessary to return Product to Aston Global.