Set Up and Care Guide

Set-Up
Pumps are the soul of the fountain and require proper maintenance as outlined below. A well-maintained pump can
last a few years. When replacing your pump, please consult your fountain’s supplier to find a compatible replacement.
1. Use Distilled Water: Distilled water can prevent and reduce bacteria and algae buildup in the pump
2. Fully Submerge: Ensure pump is fully submerged at all times to avoid pump damage
3. Ensure Water Level is Sufficient: Constantly check water levels as water may evaporate over time, and
periodically change water to avoid algae buildup
4. Clean Pump: Every 2-3 months, use soap and water to clean pump of debris, dirt, and algae buildup
As a part of the natural weathering process, paint and finishes will discolor or fade over time, but you can prolong the
life of your fountain with these general surface care tips.
1. Control Algae and White Scale: Due to water evaporation, you may see white residue on your fountain surface
from the mineral content in your water supply. Algae and white scale control and cleansers can prevent buildup
that occurs from minerals and hard water
2. Protect and Refinish: Depending on the material of your fountain, protectants and sprays may prolong the
appearance of the surface. Paint and refinishing kits can be used for touch-up
Cast stone can expand and contract in different temperatures/humidity levels. If the temperature falls below 32°F or
humidity levels change drastically, follow the below steps to protect your fountain.
1. Bring inside: If possible, bring your outdoor fountain inside for the winter
2. Store in Dry Location: If unable to bring inside, store your fountain in a dry and covered location
3. Bring Components Inside: Move all internal components (stoppers, tubing, lights, solar panels, pump, etc.)
inside. Your pump needs to be stored in a temperature-controlled environment
4. Completely drain: It is important to prevent water from accumulating anywhere, as freezing and thawing of
water can cause pump damage and cause cracks to form in your fountain
5. Elevate Fountain: Fountains may freeze to the ground and cause cracking in the base if left outside in the
winter. If unable to store inside or in a dry covered location, try to raise your fountain above ground
Installing a fountain can be difficult if you don’t know the proper steps. Please read our tips on install before you begin.
1. Seek Professional Help: Check if professional installation is recommended for your fountain
2. Check Foundation Requirements: For the water to flow properly, place your fountain on a level surface and
follow specific foundation requirements from your product manual. Use shims to level fountain as necessary
3. Create a Drip Loop: To prevent water from dripping down the cord and damaging the electrical socket, create a
drip loop by allowing the pump power cord to fall below the wall outlet
Congratulations on your recent fountain purchase! Please review our maintenance and troubleshooting tips below
to prolong the life of your fountain. Requirements will vary across manufacturers and fountain types, so please
consult provided materials for detailed care instructions specific to your fountain. We recommend keeping a copy
of this document in addition to the product manual for future reference.
Maintenance
Pump Care
Assembly & Install
Surface Care
Winter Care