Troubleshooting guide

SECTION 4 
MAINTENANCE 
17 
SECTION 4 - Maintenance 
This section covers how to care for the Ink Cartridges, clear paper jams, replace the Sheet Separators, and perform 
routine maintenance on the Printer. 
Inkjet Cartridge 
Inkjet Cartridges must be replaced when out of ink, when print quality is poor, or when purging and cleaning have 
not helped the image quality. Approximate life of the HP 45 Inkjet cartridges, based on three lines of 20 characters 
at 10-point size per address, is: 
600 x 600 DPI 
50,000 addresses 
300 x 600 DPI 
100,000 addresses 
200 x 600 DPI 
150,000 addresses 
150 x 600 DPI 
200,000 addresses 
NOTE: These figures can vary depending on font selected. 
To Replace Inkjet Cartridge: 
1.  Open Latch Lever to release Cartridge, then pull Cartridge up and out of Holder. 
2.  Remove new Inkjet Cartridge from packaging, taking care not to touch copper contacts, 
metal plate, or gold printhead. Remove protective tape from Printhead. 
3.  With Cartridge’s Printhead pointing down, slide Cartridge into Holder and push down and  
toward contacts in Holder. 
4.  Make sure Cartridge is seated in Holder, then close Latch Lever to secure Cartridge. 
DO NOT force Latch Lever into place. 
5.  Repeat Steps 1-4 for remaining Cartridges. 
CAUTION 
NEVER SHAKE, DROP, OR HIT THE CARTRIDGE AGAINST THE PALM OF YOUR 
HAND OR ANY OTHER HARD SURFACE. SHAKING THE PRINT CARTRIDGE DOES 
NOT “MIX” THE INK AND HITTING THE CARTRIDGE AGAINST A HARD SURFACE 
DOES NOT CLEAR THE NOZZLES. BOTH OF THESE ACTIONS ACTUALLY HURT 
PRINT QUALITY BECAUSE THEY ALLOW BUBBLES TO FORM NEAR THE INK 
FIRING CHAMBERS. THESE BUBBLES PREVENT THE NOZZLES FROM FIRING, 
CAUSING WHITE STREAKS IN THE PRINT IMAGE. 










