Troubleshooting guide

SECTION 4 
MAINTENANCE 
20 
Replacing Feed Rollers 
1.  Before removing Feed Roller Access Plate, unplug power to Printer. 
2.  Use a Phillips screwdriver to remove three screws from Feed Roller Access Plate. Then remove Access Plate. 
3.  Determine which type of Roller (A or B) is installed on Printer.  
(Type B replaced Type A which was installed Printers manufactured before May 2012.) 
NOTE: All replacement Feed Roller Assemblies are type B. Type A is no longer available. 
[A] Ridged tread, 
2-pc. Feed Roller. 
To Remove: 
Rotate Feed Roller 
Shaft so Feed 
Roller mounting 
screws are face up. 
Use a 3/32" Allen wrench to remove two 
button head cap screws. Remove one half of 
Feed Roller. Rotate shaft until two screws 
holding second half of Feed Roller are 
accessible. Remove those screws, then 
remove second half of Feed Roller. 
[B] Smooth tread, 
1-pc. Feed Roller. 
To Remove: 
Rotate Feed Roller 
Shaft so Feed 
Roller mounting 
screws are face up. 
Use a 3/32" Allen 
wrench to remove 
two button head cap screws. Rotate shaft until remaining two screws holding Feed Roller are accessible. 
Remove those screws, then open and remove Feed Roller. 
4.  Fit new Feed Roller around Shaft, align holes and replace two screws. 
Rotate Shaft and reinstall remaining two screws. 
5.  Replace Feed Roller Access Plate and fasten with three Phillips screws. 










