Troubleshooting guide

SECTION 4 
MAINTENANCE 
21 
Cleaning 
WARNING! 
PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY 
TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY 
MAINTENANCE, DISCONNECT PRINTER FROM ITS POWER SOURCE! 
Printer must be cleaned regularly of accumulated paper dust and ink. Depending on types of media that are run, 
paper dust may accumulate within Printer and on Transport. To properly clean Printer, unplug it from the power 
receptacle and remove covers. 
  Internal Areas: Best cleaned using a vacuum with a soft brush attachment to help loosen dust particles. 
Take care not to damage PC Boards or electrical wiring. 
  Exterior Areas: May be cleaned with any standard non-abrasive household cleaner that does not contain 
plastic-harming solvents. 
CAUTION 
NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE PRINTER. 
EXCESS LIQUID COULD HARM ELECTRONIC PARTS. ALWAYS DAMPEN A RAG 
WITH THE CLEANER AND APPLY IT TO THE PARTS TO BE CLEANED. 
Feed Rollers and Forwarding Rollers 
Feed and Forwarding Rollers can become glazed with paper lint and ink from media. They should be regularly 
cleaned with a mild abrasive household cleaner on a damp cloth. 
Avoid using solvents on Rubber Rollers. 
Cleaning Media Sensor 
Periodically check Media Sensor located in Print Carriage area of 
Printer. Sensor should be clean and free of accumulated paper 
dust. Use a vacuum with a soft brush attachment or dry 
compressed air to remove dust. 










